
Norm Reeves Mazda
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Car deal I was very pleased with the service and knowledge of this dealership. There was a very nice selection to choose from and I found the car I was interes I was very pleased with the service and knowledge of this dealership. There was a very nice selection to choose from and I found the car I was interested in on the Internet. More
Audi A4 quattro I was a referral from USAA car buying service and John was my contact. He was very helpful and took care of all my needs and even verified some detail I was a referral from USAA car buying service and John was my contact. He was very helpful and took care of all my needs and even verified some details of the vehicle I was interested in that weren't listed online. And the vehicle was listed at a great price for the great condition that it was in! I came pre-financed so I was in and out of Freeman Mazda quicker than any other dealership I have been in (when I purchased a vehicle). So again John was great. Only gripe might be the finance pitch. I came pre-approved with USAA so I didn't need and wasn't looking for financing, but judging by the paperwork and flyers I was handed, it looked it was a required element from Freeman mazda as part of the car buying process. But it's all good, I understand they haveto make some money too! Anyway, just a great and surprising car buying experience when compared with car buying a few years ago. -Carlos More
Excellent Customer Service I was very pleased with my service when purchasing a car from Freeman Mazda. John Luke, my sales associate, was extremely patient and always found th I was very pleased with my service when purchasing a car from Freeman Mazda. John Luke, my sales associate, was extremely patient and always found the answers I required. Would definitely recommend! More
Best Salesman I Have Encountered John Luke was an amazing salesman. As soon as I walked in the door he let me know that he had had to jump start the car and he would be having the ba John Luke was an amazing salesman. As soon as I walked in the door he let me know that he had had to jump start the car and he would be having the battery checked out for me. He was down to earth, honest, and worked with integrity. I would definitely recommend this dealership and John Luke to anybody in the metroplex looking for a used vehicle. More
Phenomenal! I have purchased 8 vehicles over the last several years, Stephanie has been by far the best person to work with. She's honest, upfront, caring, and ac I have purchased 8 vehicles over the last several years, Stephanie has been by far the best person to work with. She's honest, upfront, caring, and actually helps you set up your new car before you drive off the lot. I didn't have to question how to set up Bluetooth, set my favorite stations, and set up reminders for my oil changes. First Class Act all the way! I highly recommend her to anyone looking. I love my car too, don't get me wrong, but it was because of her that I decided on Mazda over BMW. More
Dealership Excellence and Professionalism Searched around metroplex for the right used VW and Freeman by far had the best deal online. Excellent experience at the dealership. John Luke (Inte Searched around metroplex for the right used VW and Freeman by far had the best deal online. Excellent experience at the dealership. John Luke (Internet Manager) made it a breeze, explained the inspection process, went through the paperwork and had us out the door with a great negotiated price in no time flat. Could not be happier and will definitely recommend these folks for the used car experience. Next car will be a new Mazda and I can guarantee it will come from these guys. More
Great First Car Experience! I had a great experience being in the care of John Luke; very honest and helpful during the entire process. I will come back again! I had a great experience being in the care of John Luke; very honest and helpful during the entire process. I will come back again! More
Great experience! Kris went over and beyond the call of duty. Thanks for your hard work! We will certainly recommend others to you. Keep up the great work! experience! Kris went over and beyond the call of duty. Thanks for your hard work! We will certainly recommend others to you. Keep up the great work!!! More
Best Car Buying Experience in 26 years! I've bought cars off and on for 26 years, and my experience with Mary Little was the best. Mary listened to what I wanted, and the price range I need I've bought cars off and on for 26 years, and my experience with Mary Little was the best. Mary listened to what I wanted, and the price range I needed, and helped me find the best car for in my price range. Pricing was fair and simple, the process was fast and easy, the finance department was friendly and efficient. If I can buy another car from Freeman (and Mary), I will! I just can't say enough good things about this experience. My only regret was that I had my 20-year-old daughter with me to show her the process, and then had to tell her, "It's not usually this easy." It should be, and it was. More
Freeman Mazda of Irving review My Experience at Freeman Mazda was Excellent! Definitely ask for Stephanie, she took care of me 100%. The dealership had a warm and welcoming feeling My Experience at Freeman Mazda was Excellent! Definitely ask for Stephanie, she took care of me 100%. The dealership had a warm and welcoming feeling and I never felt pressured to make a purchase. they truly wanted to help me and not just make a sale. More