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Norm Reeves Mazda
Irving, TX
985 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 21, 2015
F150 Ford Thank you Marie Little for a great shopping experience at Freeman! Several days later I had a small problem with my truck, and you went beyond the cal Thank you Marie Little for a great shopping experience at Freeman! Several days later I had a small problem with my truck, and you went beyond the call of duty to make sure it was not only fixed, but fixed correctly the first time. I look forward to doing business with you in the future! You were a lot of fun during my visit. Sincerely, Curtis Cheatham More
by Dallas
Employees Worked With
Mary Little
October 20, 2015
Excellent Service! Everyone was so nice and inviting. John Luke was excellent and gave me an great deal for my used Volkswagen Jetta. He made sure that I left happy with Everyone was so nice and inviting. John Luke was excellent and gave me an great deal for my used Volkswagen Jetta. He made sure that I left happy with my purchase and made sure to give me the best deal possible. I am very happy with my purchase and would recommend this dealership to anybody!! More
by meghane101
Employees Worked With
John Luke
October 06, 2015
Customer-focused professionals Dropped by to look at a used car. Loved it. John Luke, the salesman, and Jessie ? (sorry, lost his card), the finance guy, patiently answered all Dropped by to look at a used car. Loved it. John Luke, the salesman, and Jessie ? (sorry, lost his card), the finance guy, patiently answered all my questions and helped me explore alternative purchase arrangements. John even helped me resolve a concern about a perceived mechanical issue with the car but checking it out himself and then sending it to the shop for inspection. (There was nothing wrong -- just a dumb user...me.) At every stage, my concerns were patiently and fairly addressed in very friendly and helpful ways. I finally drove away, happily, in my new used car. I was very impressed with the entire experience! More
by wcrisler
Employees Worked With
Jessie the Finance Guy, John Luke
September 30, 2015
Outstanding Service I can't say enough good things about my experience at Freeman Mazda. What a contrast to Town North Mazda where I have previously had my car serviced. I can't say enough good things about my experience at Freeman Mazda. What a contrast to Town North Mazda where I have previously had my car serviced. My 2014 CX5 was making a flapping noise at low speeds. I had previously taken it to Town North and not only did they not fix it, they told me the problem was my front bumper which had recently been replaced. When the body shop took the bumper apart and said nothing was wrong, I was at a loss for what to do. I decided to take my car to Freeman in hopes they could figure out the problem. Freeman figured it out in short order and fixed it in just a few hours. They also have loan cars available which made my service experience even better. I will never take my car to another dealer to be serviced. Angela Engel, my service consultant, was a gem! More
by Paula L.
Employees Worked With
Ricky was also fabulous and rode around with me to make sure he could describe the problem to the technician., Angela Engle
September 28, 2015
AWESOME CUSTOMER SERVICE & SMOOTH CAR BUYING!!! I meet one of the most awesome and unique sales person ever Ms. Mary Little, she help me to find the perfect car for my wife, she made the all car buy I meet one of the most awesome and unique sales person ever Ms. Mary Little, she help me to find the perfect car for my wife, she made the all car buying process so easy and smooth :)!!! More
by Matias G. :)
Employees Worked With
Mary Little
September 15, 2015
5 Stars for John Luke! John Luke was so helpful and accommodating as we bought a Saturn Ion for our oldest son (a young adult), his first car ever! John really took the time John Luke was so helpful and accommodating as we bought a Saturn Ion for our oldest son (a young adult), his first car ever! John really took the time to help us get set up and ready to enjoy the car to the fullest extent. Great customer service! It was such a pleasant experience! More
by Firstcar
Employees Worked With
John Luke
September 14, 2015
Fantastic Service! Stephanie Foreman was such a pleasure to work with. She was so friendly, energetic and knowledgeable about the entire process. She showed me every fea Stephanie Foreman was such a pleasure to work with. She was so friendly, energetic and knowledgeable about the entire process. She showed me every feature on my new car and was so patient with my decision buying process. Stephanie made me feel confident that my new purchase was worth it and even got me a great deal. She's fantastic! Both my dad and I have been telling all of our friends and family how great she was. Highly recommend working with her and I will buy my next car from her for sure. More
by megstamy
Employees Worked With
Stephanie Foreman
September 02, 2015
Excellent The service at Freeman Mazda was excellent. We were greeted at the door by the best sales woman Christina Figures. Her personality was excellent, she The service at Freeman Mazda was excellent. We were greeted at the door by the best sales woman Christina Figures. Her personality was excellent, she answered every question, without hesitation. Christina explained everything step by step. I would recommend Freeman Mazda to everyone who is looking to buy a car. The entire staff was wonderful. I give Freeman Mazda two thumbs up. William Hicks More
by William
Employees Worked With
Seth Lu, Christina Figures
September 01, 2015
Awesome service! My dad and I bought my first car from John Luke he is the internet sales manager. He helped us greatly made sure everything worked out for us. He's a My dad and I bought my first car from John Luke he is the internet sales manager. He helped us greatly made sure everything worked out for us. He's a very honest person tell you how it is and tries getting you the greatest deal he can. John made us feel comfortable and I really liked that with this being my first car. He didn't rush into anything and made sure we were satisfied with our purchase! I would definetly recommend him! More
by Marilyn2014
Employees Worked With
John Luke
August 29, 2015
Stress free car buying experience I had an excellent experience with Freeman Mazda. Zero pushy tactics and did not try to rush me into a purchase. They were well informed and allowed I had an excellent experience with Freeman Mazda. Zero pushy tactics and did not try to rush me into a purchase. They were well informed and allowed me to take the time to evaluate my options without any pressure. It was a pleasant departure from the typical car buying experience. I can not recommend them enough. More
by joeyc
Employees Worked With
Martin Ramon, Edida Cruz
