Norm Reeves Mazda
Irving, TX
Filter Reviews by Keyword
By Type
Showing 985 reviews
Dealership Excellence and Professionalism Searched around metroplex for the right used VW and Freeman by far had the best deal online. Excellent experience at the dealership. John Luke (Inte Searched around metroplex for the right used VW and Freeman by far had the best deal online. Excellent experience at the dealership. John Luke (Internet Manager) made it a breeze, explained the inspection process, went through the paperwork and had us out the door with a great negotiated price in no time flat. Could not be happier and will definitely recommend these folks for the used car experience. Next car will be a new Mazda and I can guarantee it will come from these guys. More
Great experience! Kris went over and beyond the call of duty. Thanks for your hard work! We will certainly recommend others to you. Keep up the great work! experience! Kris went over and beyond the call of duty. Thanks for your hard work! We will certainly recommend others to you. Keep up the great work!!! More
Best Car Buying Experience in 26 years! I've bought cars off and on for 26 years, and my experience with Mary Little was the best. Mary listened to what I wanted, and the price range I need I've bought cars off and on for 26 years, and my experience with Mary Little was the best. Mary listened to what I wanted, and the price range I needed, and helped me find the best car for in my price range. Pricing was fair and simple, the process was fast and easy, the finance department was friendly and efficient. If I can buy another car from Freeman (and Mary), I will! I just can't say enough good things about this experience. My only regret was that I had my 20-year-old daughter with me to show her the process, and then had to tell her, "It's not usually this easy." It should be, and it was. More
Freeman Mazda of Irving review My Experience at Freeman Mazda was Excellent! Definitely ask for Stephanie, she took care of me 100%. The dealership had a warm and welcoming feeling My Experience at Freeman Mazda was Excellent! Definitely ask for Stephanie, she took care of me 100%. The dealership had a warm and welcoming feeling and I never felt pressured to make a purchase. they truly wanted to help me and not just make a sale. More
Awesome Ourexperience at Freedom Mazda was a very pleasant one. Kris McEntrye made us feel at home and helped us through every step of the purchasing process Ourexperience at Freedom Mazda was a very pleasant one. Kris McEntrye made us feel at home and helped us through every step of the purchasing process. I would recommend everyone looking for a new or used vehicle to come and see Kris and watch him work his magic in making it happen for you. More
Clean and fair sale! I have always dreaded buying cars so much so that the last time I simply leased. Christina Figures has changed my opinion of what a sales person can I have always dreaded buying cars so much so that the last time I simply leased. Christina Figures has changed my opinion of what a sales person can be. She was prompt in replying to my many emails, quoted me the best prices from three or more dealerships and really listened to my needs. Upon arrival I feared the dreaded bait and switch and waited for the ball to drop. I was especially skeptical when I arrived and my car was packaged with a bow and ready to go. I thought psychological warfare ... get the customer to fall in love with the car... then up the price. After a quick photo op Christina took me around the town showing me every feature of the car I had purchased even syncing my phone and helping me set the radio channels. Then on to financing. I just knew that was the end and I would walk away ... but everything we had agreed to was upheld and I felt great about my purchase. Now just to enjoy my new Mazda CX5!!!! More
Great Experience!! My husband and I just bought a Saturn Vue and I could not have asked for a better experience. We worked with Edida Cruz and she was FANTASTIC. Super n My husband and I just bought a Saturn Vue and I could not have asked for a better experience. We worked with Edida Cruz and she was FANTASTIC. Super nice and so accommodating. Felt like I was working with my friend instead of a cold dealership sales person. She was never pushy, very kind and helped us with any questions we had. She even texted us a few days later to ask how we where enjoying the car which I thought was super nice. I would definitely buy another car from this dealership again and make sure I work with Edida as well. More
Awesome Love my car..love my salesperson. She made it easier, more enjoyable, and less stressful. I appreciated the female comraderie (being female myself). Love my car..love my salesperson. She made it easier, more enjoyable, and less stressful. I appreciated the female comraderie (being female myself). I felt she was on my side. More
Great experience and Price!! The service provided was to a T. No pressure into buying a vehicle what so ever. Very comfortable and welcoming. Very knowledgeable about their invent The service provided was to a T. No pressure into buying a vehicle what so ever. Very comfortable and welcoming. Very knowledgeable about their inventory and the difference between all the vehicles. This was my first experience purchasing a car on my own and it was a great one!! More
ZOOM ZOOM We had previously purchased three Mazdas from Freeman and loved them. One of our son's needed a new vehicle; we walked out with two. One for him and o We had previously purchased three Mazdas from Freeman and loved them. One of our son's needed a new vehicle; we walked out with two. One for him and one for me. Our second son loved the deals we got so he went back to next day and leased a car too. Stephanie Foreman was super friendly, very knowledgeable and extremely accommodating. You don't feel like a customer, you feel like a friend. More