
Norm Reeves Mazda
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent experience Terry kept me well informed on the state of the diagnostics and repairs. The repairs were completed quickly and the car was nice and clean when I pick Terry kept me well informed on the state of the diagnostics and repairs. The repairs were completed quickly and the car was nice and clean when I picked it up. All around an excellent experience with the service center team. More
Great experience John and the whole team were friendly, knowledgeable and patient. They responded to every concern and took care of any issue. John spoke very highly o John and the whole team were friendly, knowledgeable and patient. They responded to every concern and took care of any issue. John spoke very highly of his owner and how they believe in integrity and bringing customers back. I will be back. More
Solved my two most pressing concerns in timely manner I was due for maintenance on my Mazda 3 and also needed an appraisal on my driver's side mirror. Both done in under 2 hours. I was due for maintenance on my Mazda 3 and also needed an appraisal on my driver's side mirror. Both done in under 2 hours. More
Exceeded above and beyond her Customer Service I myself have to Congratulate Edida because she had a Challenge dealing with my husband. She was patient and able to understand what my husband expect I myself have to Congratulate Edida because she had a Challenge dealing with my husband. She was patient and able to understand what my husband expected in buying a used car.. Not just any sales person can do that! We have bought many many cars before and Edida Passed our expectations with the highest quality of service. Thank you Edida and the staff at Freeman Mazda for a pleasant experience in buying a car. Something I dont get to say often.... More
OIL CHANGE The service dept is awsome!! Friendly employees. Good explanation of the service that was done. Comfortable waiting area. Good snacks. The Hyundai The service dept is awsome!! Friendly employees. Good explanation of the service that was done. Comfortable waiting area. Good snacks. The Hyundai Service dept is just as good. More
Service Good cost estimate in advance. Job finished according estimated time. Good labor discount. Well treated and good explanation of needed work. Car clean Good cost estimate in advance. Job finished according estimated time. Good labor discount. Well treated and good explanation of needed work. Car cleaned outside and inside. More
in and out! the online appointment makes it easier to keep car manitenance in check. They are ready when I get their and offer a spacius waiting area with refres the online appointment makes it easier to keep car manitenance in check. They are ready when I get their and offer a spacius waiting area with refreshments. Before I knew it, the car was ready and I was on my way to enjoy the rest of the day! More
best experience buying a used car with russ cooper I had a great experience, no rush, kind Christians, I felt at home, trusting my salesman, I had a great experience, freeman in 3 years I will be I had a great experience, no rush, kind Christians, I felt at home, trusting my salesman, I had a great experience, freeman in 3 years I will be back to purchase another car More
Very Pleasant ! I found it very enjoyable working with Kris McEntyre. He was very professional and what I liked most is that he honored his word. Everything he said I found it very enjoyable working with Kris McEntyre. He was very professional and what I liked most is that he honored his word. Everything he said he would do to make the car better, he did it! Also working with Stephanie in finance was great. More
Best Buying Experience Buying a Used Car Ever!!! My salesperson, Edida Cruz, was very patient, honest, and friendly in sitting down with me and helping me find a car in my price range. I had initial My salesperson, Edida Cruz, was very patient, honest, and friendly in sitting down with me and helping me find a car in my price range. I had initially gone there to look at a specific car, but found out that it had been sold. I had also just had a terrible experience at a nearby dealer. Edida went the extra mile in helping me look at and test drive a car that had just come in. She was not pushy, but very personable and down-to-earth. I really appreciate the fact that they started with the internet price, took off the trade, and went from there. I also appreciate the fact that the finance process lasting 35 minutes from start to finish which includes the wait of 20 minutes for the next available finance person, Stephanie Foreman. Awesome job Freeman Mazda-Hyundai, and my hats off to you Edida and Stephanie!!! More