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Norm Reeves Mazda

Irving, TX

4.9
990 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish. We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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1840 E Airport Freeway

Irving, TX

75062

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Showing 990 reviews

May 12, 2016

Best Sales person thoughout the DFW metroplex area - Edida C After a long day looking for the perfect fit for our next car (used), my husband and I finally found the right one. Not only that, we also met an awe More

by Happycustomer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edida Cruz
May 18, 2016 -

Norm Reeves Mazda responded

Wow, what a great compliment!!! Thank you so much for doing business with us and for the great review. Welcome to the Freeman Mazda family.

May 04, 2016

Be very wary of this dealership Avoid this dealership - avoid John Luke, He presents himself as a religious man, with his Daily Bread literature lying out on his desk, in essence More

by Disappointed in Arlington
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I'm sorry I cannot provide the service adviser(s) name(s), John Luke
May 04, 2016 -

Norm Reeves Mazda responded

We're very sorry you had a bad experience at our dealership and with John Luke. We would like the opportunity to address your concerns. Please feel free to reach out to me by sending an email to tboe@freemanauto.com. My phone number is 972 815 2851 if you prefer a phone conversation. We truly appreciate you sharing your thoughts with us. Sincerely, Trent Boe General Sales Manager Freeman Mazda

April 25, 2016

Family oriented dealership It was my first time buying a vehicle from a dealership, John Luke was extremely professional and the experience was incredible and defintely not like More

by Rinerbrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Luke
Apr 25, 2016 -

Norm Reeves Mazda responded

Thank you and congratulations!!!! John is one of our best and he will definitely take care of you. Welcome to the Freeman family.

April 14, 2016

amazing experience Çhristina Figures made sure that I was happy throughout my experience. She wanted me to be comfortable with everything going on from the test drive to More

by agalvao19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Im sorry I dont remember everyones name, but everyone was awesome, Christina Figures
Apr 15, 2016 -

Norm Reeves Mazda responded

That's the way buying a car should be and we're glad you gave us an opportunity to show you how easy it can be. Enjoy your car and welcome to the Freeman Mazda family.

April 14, 2016

A model of how salesman should handle themselves My husband and I had the most amazing experience. Michael Ray was our salesman. He's an exceptional salesman and we have highly recommend him. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ray
Apr 15, 2016 -

Norm Reeves Mazda responded

Thank you and we're extremely excited to welcome you to the Freeman Mazda family.

April 12, 2016

Absolutely fantastic! Christina Figures and the Freeman Mazda Team were awesome! I drove off in my 5th Mazda from Freeman Mazda of Irving. I'm loyal fan!! More

by Grace 2.0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Ramon, Christina Figures
Apr 14, 2016 -

Norm Reeves Mazda responded

You are definitely on our "wall of fame". Thank you and let us know when you're ready for number 6.

April 11, 2016

What a pleasure I have heard so many horrible stories about individuals that have bought cars and it was just the worst time for them. From them not finding what they More

by Lulu Van Sickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie from financial department, John Luke
Apr 11, 2016 -

Norm Reeves Mazda responded

Thank you so much!!! Congratulations.

April 05, 2016

Great Experience overall Christina Figures did awsome!!! Answered all my questiona, and they were many :) She was not pushy, or arrogant. I wish all car salesmen were like he More

by YR1566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Figures
Apr 06, 2016 -

Norm Reeves Mazda responded

Congratulations and thank you. We appreciate the feedback and will pass it on. Welcome to the Freeman Mazda family.

April 03, 2016

Pleased Well done Kris. Thanks for helping my son purchase his first car. You were very pleasant to work with. Will definitely come back for our next purcha More

by Bren
Recommend Dealer
Yes
Employees Worked With
Kris McEntyre
Apr 04, 2016 -

Norm Reeves Mazda responded

Thank you and please tell your son congratulations. Welcome to the Freeman Mazda family.

April 01, 2016

Ease of doing business 2nd time in 20+ years buying a vehicle @ Freeman Mazda. Purchased a CPO 2015 Mazda CX-5 with little or no haggle issues. Although the overall time was More

by Buyer16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris McEntyre
Apr 01, 2016 -

Norm Reeves Mazda responded

You're going to enjoy the CX-5 and thank you for coming back. Congratulations!!!

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