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Norm Reeves Mazda
Irving, TX
990 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 990 reviews
June 30, 2016
The best saleswoman ever! Mrs.Cruz really know her business and does her job well. She is calm@collective and really enjoy what she does. Thanks for making our car buying exper Mrs.Cruz really know her business and does her job well. She is calm@collective and really enjoy what she does. Thanks for making our car buying experience an enjoyable@hassle free one! More
by Janice Ross
Employees Worked With
Stephanie, Edida Cruz
June 30, 2016
Wonderful as always They always use my name, provide good feedback on what will and is happening during the service, and review in detail the paperwork post service. They always use my name, provide good feedback on what will and is happening during the service, and review in detail the paperwork post service. More
by abbydog3
Employees Worked With
Terri Dixon
June 30, 2016
New Car Purchase Freeman Mazda employees made me feel like a queen. I have never had a "big reveal" when purchasing a car. I love my new Miata Convertible. Thank Freeman Mazda employees made me feel like a queen. I have never had a "big reveal" when purchasing a car. I love my new Miata Convertible. Thank you, Adam, for your help. More
by dmichelle81
Employees Worked With
Adam Cooper
June 28, 2016
Bad customer service after a purchase So sad that after a good sale with Edida they are unable to help. It has been almost two months that I bought my car and I have not received my Licens So sad that after a good sale with Edida they are unable to help. It has been almost two months that I bought my car and I have not received my License Plates. I have been calling for the last three weeks and nothing. They just keep transferring my calls to a different person, but no one gives me a solution to my problem. My provisional plates will expire within a couple of days and they have not even tell me the reason why my license plates are taking FOREVER to be received. I am sad about this but if you want someone to take care of you after you have made your purchase, I do not think this is the right place you will want to be dealing with. More
by XXXX85
Employees Worked With
Edida Cruz
June 26, 2016
Professional, Timely, Informative Good Job! The only suggestion that I would have is: I purchased a new set of tires and it would have been nice to have the new tires clean and shinny Good Job! The only suggestion that I would have is: I purchased a new set of tires and it would have been nice to have the new tires clean and shinny with a tire dressing. Thanks Freeman. More
by gspencer2u
Employees Worked With
Terri Dixon
June 24, 2016
Kris was great! Kris was so helpful with the entire process. He was professional, knowledgeable, and worked very hard to get me a great deal on my new 2009 Mazda 3. I Kris was so helpful with the entire process. He was professional, knowledgeable, and worked very hard to get me a great deal on my new 2009 Mazda 3. I really appreciate the time that he took to make sure everything went smoothly. He's the best! I would recommend him and Freeman Mazda for all of your car buying needs! Thanks for making sure your clients are well taken care of :D More
by SarahLock1
Employees Worked With
Kris McEntyre
June 20, 2016
Good Buying Experience Will was very easy to work with and very knowledgeable about the CX5. No pressure and a pleasure to do business with. I will recommend the dealershi Will was very easy to work with and very knowledgeable about the CX5. No pressure and a pleasure to do business with. I will recommend the dealership. More
by hbattes
Employees Worked With
Will
June 17, 2016
Excellent experience Terry kept me well informed on the state of the diagnostics and repairs. The repairs were completed quickly and the car was nice and clean when I pick Terry kept me well informed on the state of the diagnostics and repairs. The repairs were completed quickly and the car was nice and clean when I picked it up. All around an excellent experience with the service center team. More
by Kevinl
Employees Worked With
Terri Dixon
June 16, 2016
Great experience John and the whole team were friendly, knowledgeable and patient. They responded to every concern and took care of any issue. John spoke very highly o John and the whole team were friendly, knowledgeable and patient. They responded to every concern and took care of any issue. John spoke very highly of his owner and how they believe in integrity and bringing customers back. I will be back. More
by Jodyham
Employees Worked With
John Luke
