Norm Reeves Mazda

Excelente Mi experiencia fue muy grata porque desde que entre al dealership la gente muy amable la vendedora en todo momento estuvo conmigo para ayudarme" Adida Mi experiencia fue muy grata porque desde que entre al dealership la gente muy amable la vendedora en todo momento estuvo conmigo para ayudarme" Adidas Cruz" More

Arron is the reason i keep returning to your service dept He is always on the spot,always in a good mood,and has answers to all my questions. He makes me feel #1...let this man know what a asset he is to the He is always on the spot,always in a good mood,and has answers to all my questions. He makes me feel #1...let this man know what a asset he is to the dealership. More

On time and very good Was able to get in and out very quickly when dropping it off. Was taken care of right when I arrived to pick up and was treated very friendly. Was able to get in and out very quickly when dropping it off. Was taken care of right when I arrived to pick up and was treated very friendly. More

Angela did a fantastic job. She deserves a raise Angela did a fantastic job. She was very attentive and always informative about our needs and car. She is a 5 star representative of Freeman. She ne Angela did a fantastic job. She was very attentive and always informative about our needs and car. She is a 5 star representative of Freeman. She needs a raise to ensure you always have someone like her to represent you well Freeman Mazda. Thanks again Angela, I will always ask for you because you made my experience very personal and I will spread the word about your service you provided. Thanks Deke Deke Gibson More

Excellent Oil Change and Tire Repair My experience with Freeman Mazda has ALWAYS been excellent. First, Santosh helped me out by getting my car into the shop within two days. My oil was My experience with Freeman Mazda has ALWAYS been excellent. First, Santosh helped me out by getting my car into the shop within two days. My oil was almost a month beyond the change date and he respected my need to get it into the shop and managed to so within a short amount of time. He asked if there were any other issues with the car and I mentioned a tire needed air three times in six weeks. Angela took my car in at the shop and was very quick and efficient. She also arranged for me to be driven to and from work by a company employee. The driver, Robert, did a great job but I praised him in the Hyundai review and say no more about him here. While I was driven to work, a mechanic called and let me know that a nail had been found in the tire and it would be $30 to repair. I gave him the go ahead to repair it so I could stop worrying about that issue. Later, Angela called and said the charge was being waived because I paid for the tire protection plan when I originally bought the car. I really appreciated that they were honest and did not charge me for something that I was covered by and forgot to bring up. Thanks Freeman Mazda. More

Mazda service I bought my Mazda MX5 here four years ago and always bring it back for service. The dealership is one I highly recommend. We even bought our second I bought my Mazda MX5 here four years ago and always bring it back for service. The dealership is one I highly recommend. We even bought our second car at a Freeman dealership (Honda) because of the good name Freeman has in this area. More

Excellent customer care Angela was great. She stepped in to assist me with my car and the added empathy she expressed during a family emergency was truly appreciated. Thank y Angela was great. She stepped in to assist me with my car and the added empathy she expressed during a family emergency was truly appreciated. Thank you Angela for your quality care and service. More

Terry was amazing Terry did a great job yesterday with my vehicle. She was efficient, polite and respectful of my time. She took care of the multiple concerns I had w Terry did a great job yesterday with my vehicle. She was efficient, polite and respectful of my time. She took care of the multiple concerns I had with the car. Highly recommend her as your service agent. More

Great service! Appreciate the great service and enthusiasm from the Mazda service department. They are always friendly and detailed. Even though we live in Plano, Appreciate the great service and enthusiasm from the Mazda service department. They are always friendly and detailed. Even though we live in Plano, it's worth it for us to bring both our Mazdas to Freeman. More

Great service Charlie was so patient and very thorough in explaining everything to us as we tried out our Mazda CX-5. The presentation of the car was also fun, and Charlie was so patient and very thorough in explaining everything to us as we tried out our Mazda CX-5. The presentation of the car was also fun, and the time he spent explaining the car's accessories and capabilities helped me not feel so overwhelmed with a new car to get used to. His manners were impeccable, as he said "yes, ma'am and sir" to us, which is a rarity from young people these days. More