Norm Reeves Mazda
Irving, TX
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Happy Customer since 2008 :) Whether it's warranty, maintenance, or even getting it detailed, I'm always driving home with a well taken of CX9 and am very satisfied! Whether it's warranty, maintenance, or even getting it detailed, I'm always driving home with a well taken of CX9 and am very satisfied! More
Happy Customer Had no appointment and received, like always, very friendly and quick service. Had oil change and one of my car entry keys quit working and the other Had no appointment and received, like always, very friendly and quick service. Had oil change and one of my car entry keys quit working and the other one was almost out. They replaced batteries I both and saved me the headache to mess with it. Thank you very much or another outstanding service visit with you. BTW, I come all the way from Bedford - could go to a place 1/2 mile away from my home. More
Freeman Mazda gets all As again! I always get the most amazing service from Freeman Mazda on my 2008 CX-9. Attentive and personable; fair and competent on repairs and regular maintena I always get the most amazing service from Freeman Mazda on my 2008 CX-9. Attentive and personable; fair and competent on repairs and regular maintenance. I highly recommend using them. More
Purchase our lease car a Mazda CX 9 My wife and I were comfortable seated in the financial office and offered refreshments. Our vehicle was taken to the service department to be inspecte My wife and I were comfortable seated in the financial office and offered refreshments. Our vehicle was taken to the service department to be inspected. Our document lady Norah gave us a complete overview of all the documents and what they were for. All documents were signed and we received our copies. We gave our down payment to Norah. Our car was returned with a new inspection sticker. We were all done in a very professional manner. More
OIL CHANGE/TIRE ROTATION Once I drove up to the Service drive, I was met promptly by Ricky. He checked in my car quickly & kept me informed during the waiting process until my Once I drove up to the Service drive, I was met promptly by Ricky. He checked in my car quickly & kept me informed during the waiting process until my car was completed. I was also checked out promptly. More
Excellent, friendly service! Wonderful staff and. Customer service. The waiting areas are always clean and it's fantastic that I can work (with wifi) while I'm waiting. Thanks! Wonderful staff and. Customer service. The waiting areas are always clean and it's fantastic that I can work (with wifi) while I'm waiting. Thanks! More
Oil change and tire rotation. Great customer service. I also like that we are updated on my vehicle and how much longer it'll take. Waiting area is clean with great snacks. Great customer service. I also like that we are updated on my vehicle and how much longer it'll take. Waiting area is clean with great snacks. More
BEYOND COMPARE I have dealt with some strange characters posing as "automotive experts". To be honest, I was disheartened to think that everyone acted this way. The I have dealt with some strange characters posing as "automotive experts". To be honest, I was disheartened to think that everyone acted this way. Then I came back to Freeman. Home of my car purchase. Terri Dixon is a gem among all the automotive service. The staff could not be any better or knowledgeable. Now whenever any Mazda owner I meet is talking about repairs, I try to steer them to Freeman and Terri. Thank you for allowing her to assist us. More
Mazda for the win! It is not often that you can rate a car buying experience as five stars, but I do so now with absolutely no hesitation. Cliff, Christine, and the te It is not often that you can rate a car buying experience as five stars, but I do so now with absolutely no hesitation. Cliff, Christine, and the team at Mazda Freeman provided exceptional customer care and made the experience seamless and fun! I would recommend them to any looking for exceptional customer service and a fair price. Shiny gold stars for all of them :) More
Great!!! great customer service!! I just want to thank Christina and Jesse so much for providing me with so much information. For me being a 1st time buyer eve great customer service!! I just want to thank Christina and Jesse so much for providing me with so much information. For me being a 1st time buyer everything went so smooth. Thank you so much for a wonderful experience!! More