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Norm Reeves Mazda

Irving, TX

5.0
985 Reviews

1840 E Airport Freeway

Irving, TX

75062

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Showing 985 reviews

November 18, 2016

State Inspection. Over the years, I have purchased two Mazdas from your dealership and have always brought them back to you for service. My experience with the service More

by samsmokey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky (I don't know his last name)
Nov 29, 2016 -

Norm Reeves Mazda responded

Thank you for your purchase and for using our service department. We know you have a choice as to where to get your car serviced and we appreciate you letting us take care of your service needs. Let us know when you're ready to make it number three.

November 18, 2016

Oil Change I drive in. My car is serviced as needs be, then washed. I drive out a happy repeatcustomer. I'll be back. Thank you very much. More

by Grkids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Nov 29, 2016 -

Norm Reeves Mazda responded

This is the way it should be. Thank you!

November 18, 2016

Service on damaged item Had a great experience. Mirror malfunctioned. It was assessed and deemed not be damage but mechanical. They put on a new side mirror and did not ch More

by Elder 64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Nov 29, 2016 -

Norm Reeves Mazda responded

Thank you for allowing us to take care of your service needs.

November 17, 2016

Red Mazda 6 Touring with Tech Package Awesome deal. was sweet altogether never had an hassle. Cliff Will and Trent all of them were awesome. Good customer service. Very courteous and ti More

by Viggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Boe, Cliff Legrande, Lance Wilson
Nov 28, 2016 -

Norm Reeves Mazda responded

Thank you Viggy! Welcome to the Freeman Mazda family.

November 16, 2016

Consistently good service I have been a customer for years! Purchased my last 2 cars from you and only come to you for service. I will and have recommended! Keep it up a More

by Kristi62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Nov 29, 2016 -

Norm Reeves Mazda responded

Thank you!! We love seeing reviews like this. Let us know when you're ready for your next car.

October 31, 2016

Scheduled service 3rd scheduled service call plus repair rider side window that would not roll up or down. Lindsey answered all questions and the work was done when ex More

by mazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey
October 31, 2016

What a pleasant experience! Loved the entire process as I moved into a lease of a Mazda CX-5 Cliff took great interest in what I needed to have and did everything possible to ma More

by Joe Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Boe, Cliff Legrande
Nov 29, 2016 -

Norm Reeves Mazda responded

Wow!! What a great compliment, thank you!!!

October 31, 2016

Service Department of Mazda My experience with the Service Department with Angela and Tim the Mechanic has been exceptional through the years and because of them my 1993 Mazda Mi More

by RebeccaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim the Mechanic, Angela Engle
October 26, 2016

Stellar Service Ricky was quick to help and attentive to getting my car fixed in a timely manner. Thankful for superior customer service and an intentional and profes More

by jb23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Ventura
October 16, 2016

Service visit Carrie did a great job getting me in on short notice when I needed an appointment on Saturday. She was very professional and friendly throughout my v More

by dburt0830
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie
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