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Norm Reeves Mazda
Irving, TX
995 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 995 reviews
February 05, 2018
I had the best Sales Rep Stephanie Foreman have gone above and beyond to assist me in getting a new car, I was involved in a very bad accident where my other car was totaled Stephanie Foreman have gone above and beyond to assist me in getting a new car, I was involved in a very bad accident where my other car was totaled but she made the transition so smooth & seamless by assisting me with phones calls to my Insurance Co and guided me as to all that is needed to be done after an accident as mine. I am now very happy with my new 2017 CX5 all thanks to Stephanie. More
by EDA COHEN
Employees Worked With
Stephanie Foreman
February 04, 2018
Excellent treatment I have a great experience purchasing a new vehicle for my wife. The worked with me and help me meet my goal. Steven made the experience top notch. I have a great experience purchasing a new vehicle for my wife. The worked with me and help me meet my goal. Steven made the experience top notch. I would recommend anyone to go see him. More
by gman
Employees Worked With
Steven Vanlooy
February 02, 2018
Great Service from Angela As usual, I had great service from Angela & Terri waved to welcome me. Over my years dealing with Freeman Mazda, I have developed a real sense of tru As usual, I had great service from Angela & Terri waved to welcome me. Over my years dealing with Freeman Mazda, I have developed a real sense of trust with both of them. More
by Nancy
Employees Worked With
Terri Dixon, Angela Engle
February 01, 2018
Smooth and thorough The dealership's service department is one of the best I've encountered. They are professional, personable and provide great advise to you as it relat The dealership's service department is one of the best I've encountered. They are professional, personable and provide great advise to you as it relates to your service needs. More
by gcagbasiere
Employees Worked With
Angela Engle
January 27, 2018
Fast and friendly No pressure, easy purchase. Treated me with respect, no games. Friendly and fast. Don't know what else to say. I hate buying a car, Freeman made No pressure, easy purchase. Treated me with respect, no games. Friendly and fast. Don't know what else to say. I hate buying a car, Freeman made me not hate it; it was good experience. More
by EPR1976
Employees Worked With
Brian Basevi, Stephanie Foreman
January 25, 2018
The Best Car Buying Experience I just purchased my 5th Mazda from Freeman Mazda in Irving, this should tell you something about the dealership. I've never had a bad experience whet I just purchased my 5th Mazda from Freeman Mazda in Irving, this should tell you something about the dealership. I've never had a bad experience whether it's sales or service. They make buying a vehicle a pleasant experience and I highly recommend them! They do the right thing by their customers and that's hard to find these days. More
by Mazda Lover
Employees Worked With
Martin Ramon, Terri Dixon, Rodney King
January 19, 2018
Friendly Service The service department at Freeman Mazda is very good. They are fast and friendly. They take the time to explain the report card of your car's health. The service department at Freeman Mazda is very good. They are fast and friendly. They take the time to explain the report card of your car's health. More
by mchrib03
Employees Worked With
Terri Dixon
January 07, 2018
I would recommend the service department but not the sales The service department customer service is 10 when it comes to service. They need to train the sales service how to treat there customers. Thank yuh The service department customer service is 10 when it comes to service. They need to train the sales service how to treat there customers. Thank yuh More
by Caroline123
Employees Worked With
Terri Dixon
January 05, 2018
always a great value Mazda always takes care of me and finds the most reasonable solutions. I had a tire that kept going flat and after mazda brought it in, they found the Mazda always takes care of me and finds the most reasonable solutions. I had a tire that kept going flat and after mazda brought it in, they found the nail and were able to patch it for under $30. any other dealer or place would have told me I needed a new set of tires, and hundreds of dollars later, left me paying with a poor taste in my mouth. every time I go to mazda it is like this. they recommend what is necessary and nothing more, for my mazda to operate in top shape. I wouldn't be with any other car dealer at this time. More
by antarias
Employees Worked With
Terri Dixon
December 28, 2017
Brake service Excellent service. Done in a reasonable time at an affordable orice. No attempt to price gouge me with unneeded service. I appreciate the prompt atten Excellent service. Done in a reasonable time at an affordable orice. No attempt to price gouge me with unneeded service. I appreciate the prompt attention to my vehicle More
by Dan123
Employees Worked With
Angela Engle
