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Norm Reeves Mazda
Irving, TX
991 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 991 reviews
May 29, 2021
William Arnold helped my wife and myself with the purchase of our new vehicle. He was very informative, positive and a pleasure to do business with. purchase of our new vehicle. He was very informative, positive and a pleasure to do business with. More
by ragley
Employees Worked With
Rodney King
May 26, 2021
Great service! Helped me install the cargo mat and net without being asked for help. Thanks Freeman Mazda! Looking forward to future visits. Thanks, Adil without being asked for help. Thanks Freeman Mazda! Looking forward to future visits. Thanks, Adil More
by amalik
Employees Worked With
Salvador
May 22, 2021
Angela always takes such good care of my car... one of the reasons I have been a Freeman customer since 2003! The newly redesigned customer service area is spacious and comfortable. the reasons I have been a Freeman customer since 2003! The newly redesigned customer service area is spacious and comfortable. More
by stevef59
Employees Worked With
Angela Engle
May 22, 2021
The best place to go for service for my vehicle. Treated like a customer should be treated. Their attention to detail and professionalism is truly wonderful. The experience flows smoothly and naturally. The like a customer should be treated. Their attention to detail and professionalism is truly wonderful. The experience flows smoothly and naturally. Their perceived concern for your experience while visiting is sincere and the leaders here should be congratulated for a job well done. Looks like a good and healthy place to work from the outside More
by jayrodd84
Employees Worked With
Shawn, Terri Dixon, Angela Engle
May 22, 2021
As with everything with Freeman Mazda, it was a very pleasant experience. The oil change was quick and they took great care of me. And, I got a great car wash :-) pleasant experience. The oil change was quick and they took great care of me. And, I got a great car wash :-) More
by BMorse9492
Employees Worked With
David Pearson
May 21, 2021
Overall great experience and exceptional customer service every time. Salvador was of great service. Since we’ve purchased our vehicle you guys always follow up on us and see if all is well with our purchase every time. Salvador was of great service. Since we’ve purchased our vehicle you guys always follow up on us and see if all is well with our purchase. More
by Corey and Zoreida
Employees Worked With
Stephen Base
May 17, 2021
Quick and painless, service center employees are always friendly and explain in a way I can understand as someone who doesn't know about cars (lol). friendly and explain in a way I can understand as someone who doesn't know about cars (lol). More
by Christian
Employees Worked With
Shane Cai
May 15, 2021
We have worked with this dealership with 2 cars - a lease and a new car. Both times, I was impressed with the service - no pressure and friendly. Our sales guy Steve was awesome as well as our financial gu and a new car. Both times, I was impressed with the service - no pressure and friendly. Our sales guy Steve was awesome as well as our financial guy Rodney. More
by Deb
Employees Worked With
Rodney King, Steven Van Looy
May 14, 2021
my buying experience was exceptional, Steve made the buying process easy and enjoyable. Once I got back to finance there were great buying plans to choose from. I will recommend Freeman to all my friend buying process easy and enjoyable. Once I got back to finance there were great buying plans to choose from. I will recommend Freeman to all my friends and family and definitely purchase again when I need another vehicle. Thank you Steve, Patricia Van Brocklin More
by mike_ward34
Employees Worked With
Steve in pre owned
