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Norm Reeves Mazda
Irving, TX
991 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 991 reviews
July 12, 2021
Freeman Mazda is outstanding! Stephanie in sales, Angela and Terri in service...they all genuinely have my best interest in mind. I switched from another local Mazda dealership because of the consistently and Terri in service...they all genuinely have my best interest in mind. I switched from another local Mazda dealership because of the consistently caring service my wife and I receive at Freeman. More
by cuban65
Employees Worked With
Trent Boe, Stephanie Foreman, Terri Dixon, Angela Engle, Rodney King
July 06, 2021
Very helpful in making the buying process smooth. Car was detailed and ready to go as soon as I arrived to pick it up. Pristine condition. Was given a lower interest rate than originally agreed upon! Edida w detailed and ready to go as soon as I arrived to pick it up. Pristine condition. Was given a lower interest rate than originally agreed upon! Edida was on top of everything - wonderful to work with. Great communicator. More
by Margaret N
Employees Worked With
Edida Cruz, Rodney King
July 04, 2021
Freeman Mazda is truly a 1st class experience.. I have owned almost every type of high end brand and I can tell you Freeman ranks at the top for customer service, sales experience and and the service dept owned almost every type of high end brand and I can tell you Freeman ranks at the top for customer service, sales experience and and the service dept. is fast courteous and on top of all that.. they offer service loaners. I would recommend this dealer to anyone! More
by jason.wright
Employees Worked With
Terri Dixon, Steven Van Looy
July 02, 2021
They always provide me with the best possible service, all the employees are great and attentive. One of the reasons why I will stay with Mazda for a long time. all the employees are great and attentive. One of the reasons why I will stay with Mazda for a long time. More
by Srodriguez72017
Employees Worked With
Shane, Angela Engle
June 20, 2021
Great customer service - the people there were very nice - and my car work was done quickly and accurately! They even returned it washed and vacuumed! :) NIce! - and my car work was done quickly and accurately! They even returned it washed and vacuumed! :) NIce! More
by JulieP
Employees Worked With
Shawn Railey, Terri Dixon
