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Norm Reeves Mazda
Irving, TX
990 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 990 reviews
September 21, 2021
Mazda service at Freeman Mazda is absolutely top class. Terri runs an amazingly efficient and tight and yet such a friendly ship. I haven't had an issue yet that she and her staff couldn't resolve. Terri runs an amazingly efficient and tight and yet such a friendly ship. I haven't had an issue yet that she and her staff couldn't resolve. More
by AG
Employees Worked With
Shawn, Terri Dixon
September 18, 2021
I had a good experience with Freeman Mazda. There was no pressure to sell me additional warranty stuff. It was straight sale and TTL, no additional fees. I gave them an offer but they wouldn't lower the p pressure to sell me additional warranty stuff. It was straight sale and TTL, no additional fees. I gave them an offer but they wouldn't lower the price of the car, but I believe I got a good deal. The car was ready when I picked it up. It was washed and cleaned inside. The only draw back was they would not give me a full tank of gas. Considering I paid, over $24,000 on a car. Overall I recommend giving Freeman Mazda a shot for your car buying. More
by fgarcia
Employees Worked With
Michael Ray
September 15, 2021
I worked with Stephanie and she was wonderful to work with. I called and told her exactly which car and she had it ready for me to test drive and that night I walked out with keys in hand and happy with with. I called and told her exactly which car and she had it ready for me to test drive and that night I walked out with keys in hand and happy with my purchase. More
by HSalinas
Employees Worked With
Stephanie Foreman
September 11, 2021
Freeman Mazda has always been very custom oriented! Friendliness and Service are to be recommended, and Terri Dixon is the best Manager!!! My car is working well again and got a wonderful cleanup on t Friendliness and Service are to be recommended, and Terri Dixon is the best Manager!!! My car is working well again and got a wonderful cleanup on top of it❣️ More
by brigittehughes4246
Employees Worked With
Terri Dixon
September 08, 2021
Angela always exhibits professionalism and knowledge. She always keeps her clients informed of the service/repair process. Service area/customer lounge clean and inviting. Efforts to stay Covid free are grea always keeps her clients informed of the service/repair process. Service area/customer lounge clean and inviting. Efforts to stay Covid free are greatly appreciated. More
by katysinor
Employees Worked With
Angela Engle
September 04, 2021
I’ve used a few different mechanics & shops in Dallas. Freeman is by far the best & most consistent in terms of service. They’ve worked with me on several vehicle issues & I don’t use anyone else at this Freeman is by far the best & most consistent in terms of service. They’ve worked with me on several vehicle issues & I don’t use anyone else at this point More
by Bobby
Employees Worked With
Salvador assisted me
