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Freeman Hyundai - Service Center

Irving, TX

4.3
613 Reviews

613 Reviews of Freeman Hyundai - Service Center

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May 09, 2025

Great dealership with outstanding service department ! Service team is caring with wonderful follow up. Shout out to Sully Sullivan for his tremendous service oriented follow up and assistance. Thanks More

by Librarydoc
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sully Sullivan and Ken Demarest
May 12, 2025 -

Norm Reeves Hyundai of Irving responded

When a team truly feels like family, you know you’re in the right place! We’re thrilled Sully Sullivan’s attentive follow-up and Ken Demarest’s quick responses made your second Hyundai purchase a breeze. Your shout-out to our caring service department means the world.

May 05, 2025

Had to replace dead battery and worn wiper blades Ken was very responsive and informative More

by gingram0
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
May 06, 2025 -

Norm Reeves Hyundai of Irving responded

Thank you for sharing your experience. We’re so glad Ken could help get your replacement battery and wiper blades sorted quickly and keep you informed every step of the way. 🚗✨ Reliable service is exactly what we aim for, and your feedback lets us know we’re on the right track.

May 05, 2025

I was received timely for my 7 AM service appointment. They checked me in and my car. My wait for an oil change, general inspection, and coolant change, including hybrid inverter coolant was completed wit More

by lxacev75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim Ali, Daniel Flores, Jennifer Stapleton
May 06, 2025 -

Norm Reeves Hyundai of Irving responded

We’re thrilled to hear your appointment went smoothly! On this National Beverage Day, we’re extra proud that our lounge’s coffee, tea, and snacks hit the spot while you waited. ☕🎉 Your trust means everything to us. Thanks for choosing Norm Reeves Hyundai Irving!

May 03, 2025

Sam was great, efficient, and helped me out with my new vehicle. He also didn’t try to over charge me on unnecessary things. More

by Diego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
May 05, 2025 -

Norm Reeves Hyundai of Irving responded

Diego, it’s fantastic to hear Sam made your new-vehicle experience both smooth and honest! Enjoy the ride, and remember Sam’s got your back if you ever have questions down the road.

May 02, 2025

Took vehicle to Freeman Buick for body repair. Everything looks good upon return of vehicle. The only delay I know of was attributed to the insurance company. More

by rickriel57
Recommend Dealer
Yes
May 05, 2025 -

Norm Reeves Hyundai of Irving responded

Hi, Rick. Thanks for trusting us with your body repair. We’re so glad you’re pleased with the results! We appreciate your patience with the insurance process and hope you’re back to cruising safely.

May 02, 2025

As always, they helped me evaluate my maintenance needs and get them taken care of. More

by us1
Recommend Dealer
Yes
Employees Worked With
Jessie
May 05, 2025 -

Norm Reeves Hyundai of Irving responded

Always a pleasure to help you map out what your car needs and get it sorted—Jessie loves keeping your ride in top form! Can’t wait to see you again for your next check‑in.

May 02, 2025

Very friendly and knowledgeable. Kept me informed all the way. I will be back and will recommend highly to anyone More

by garf4273
Recommend Dealer
Yes
Employees Worked With
Jesse
May 05, 2025 -

Norm Reeves Hyundai of Irving responded

Your kind words about our friendly team mean the world to us. We’ll keep you in the loop every step of the way—looking forward to your next visit!

May 01, 2025

Very friendly attentive and knowledgeable staff whom are dependable. A nice place to do business with! More

by Bob H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
May 01, 2025 -

Norm Reeves Hyundai of Irving responded

Bob, it's always a joy to do business with you! Amazing customers like you inspire us each and every day, and we genuinely appreciate your kind words. See you next time for another stunning 5-star visit!

April 27, 2025

Excellent customer service and communication Provide detail explanation about repairs and services They provide excellent care for my car More

by busterrexamus
Recommend Dealer
Yes
Apr 28, 2025 -

Norm Reeves Hyundai of Irving responded

Hello, we're so glad that your recent experience was top-notch! Our team is honored to help you maintain your ride and answer your questions. Please check out our service specials the next time you need assistance with your ride.

April 25, 2025

I like the dealership. It has always been a good place to take my car to for an oil change ir any other service needed. More

by rethalh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim Ali, Daniel Flores, Jennifer Stapleton
Apr 28, 2025 -

Norm Reeves Hyundai of Irving responded

We're glad your experiences have consistently been positive! Thank you! We'll be here the next time you need us.

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