Freeman Hyundai - Service Center
Irving, TX
547 Reviews of Freeman Hyundai - Service Center
Great experience, always. We needed several things done, some under warranty, 2 others that were not, 2 recall replacements, and a hose and Freon replaced for our air condition We needed several things done, some under warranty, 2 others that were not, 2 recall replacements, and a hose and Freon replaced for our air conditioner. I got lost getting there, due to highway construction and could not figure out how to get to the dealership...called them at the dealership and they directed me, stayed on the phone till I knew where I was and how to get to them! Service above and beyond that was greatly appreciated! The work was done efficiently and quickly, and was quite cost effective, costing us less than originally quoted! Everyone we dealt with was courteous, helpful, friendly, and professional! Ken Demarest was very helpful and easy to talk things over with, making our experience a really good one! Car is now running like a dream! More
Excellence! I always go back to Freeman Hyundai because of the excellent service they provide...my questions are always answered; my needs are met...I can not ask I always go back to Freeman Hyundai because of the excellent service they provide...my questions are always answered; my needs are met...I can not ask for anything better. The trip there with construction is a nightmare...so that alone indicates why I suffer thru that when there are closer dealerships to where I live...I trust this dealership and have been a faithful customer for 12+ years! More
The Best Service Dept. I have used the service dept. for my Elantra and they are the best dept that I have ever used. They are very efficient and I have never seen another c I have used the service dept. for my Elantra and they are the best dept that I have ever used. They are very efficient and I have never seen another car service dept that are the best as Freeman. It was the first I worked with the lady in service and she is great. More
Great Service from Great People This was my first oil change for my new car!. I made an appointment, got there early, but was helped immediately. The young man was very professiona This was my first oil change for my new car!. I made an appointment, got there early, but was helped immediately. The young man was very professional, but friendly, and explained what would be done and how long it would take. He showed me where the waiting room was, and told me that he would get me when the work was done. He was right on time when he told me the car was ready, and it had been washed and vacuumed as well as getting the oil changed. What a great experience! More
Great Service Every time I come for service I am impressed by the kind, professional and clean service. After two years my Tucon still looks and drives like brand n Every time I come for service I am impressed by the kind, professional and clean service. After two years my Tucon still looks and drives like brand new. More
Courteous and great service Very satisfied and always addresses your concerns. Ken has always been an outstanding service manager and makes sure all your issues are repaired and Very satisfied and always addresses your concerns. Ken has always been an outstanding service manager and makes sure all your issues are repaired and on point! More
Service and Support Post-Sale is EXCELLENT I am and have been very pleased with Freeman Hyundai/Genesis service department. Coming from Lexus and Cadillac ownership and dealership experiences, I am and have been very pleased with Freeman Hyundai/Genesis service department. Coming from Lexus and Cadillac ownership and dealership experiences, I can say the level of service at Freeman is outstanding. I already have plans of getting another Genesis from them and, even though they are not the closest Genesis/Hyundai dealership, will continue to use them for sales and service. More
Freeman Service Calling Freeman Service, when I have car trouble, makes it seem not so bad. Anna is caring, and efficiently sees that the problem is taken care of wit Calling Freeman Service, when I have car trouble, makes it seem not so bad. Anna is caring, and efficiently sees that the problem is taken care of with a sense of urgency. She’s wonderful! That’s the way that David Pearson, Service Director, runs his department. You can’t compare Freeman to other dealerships! More
top notch, easy, well informed, careing, courteous, efficien Anna Gallegos treated my wife and I like we were family. She went above and beyond what either of us expected. We were kept informed of the progress a Anna Gallegos treated my wife and I like we were family. She went above and beyond what either of us expected. We were kept informed of the progress and all of our questions were answered. She made sure all of the bases were covered and research was done to insure we got everything we needed and it was all covered under one warranty or another. More
Fastastic Customer Service Aaron Gonzalez is outstanding and provides quality customer care and fine service! Immaculate service department with great up to date service bays a Aaron Gonzalez is outstanding and provides quality customer care and fine service! Immaculate service department with great up to date service bays and extremely customer oriented. More