Freeman Hyundai - Service Center

Quick and efficient service. Our 2012 Sonata had a couple of recall items that needed to be addressed, so I made an appointment. The driver's window was also intermittently malfun Our 2012 Sonata had a couple of recall items that needed to be addressed, so I made an appointment. The driver's window was also intermittently malfunctioning, occasionally not closing properly when the switch was activated. They were able to fix all three items and have me on the road again while I waited, which was about an hour -- less time that it probably would have taken me to get home and back to pick it up. More

Always the BEST service! Always a pleasure working with Ken D. and team in Hyundai Service Department. He goes the extra mile to ensure all details and issues are resolved. It Always a pleasure working with Ken D. and team in Hyundai Service Department. He goes the extra mile to ensure all details and issues are resolved. It is worth the hour drive for the service received. More

Service or checking everything It doesn't matter if I am getting my car serviced or if I think something needs checked on. These guys are awesome. Ken always welcomes me and makes It doesn't matter if I am getting my car serviced or if I think something needs checked on. These guys are awesome. Ken always welcomes me and makes me feel at home. More

Good job! I had a good experience! Just recently moved to the Irving area. I have better experience working with the dealer than other car repair centers. I had a good experience! Just recently moved to the Irving area. I have better experience working with the dealer than other car repair centers. More

Excellent Service Experience Having been to Freeman Hyundai numerous times for scheduled maintenance, it's always been the same - excellent. No matter who you deal with, the entir Having been to Freeman Hyundai numerous times for scheduled maintenance, it's always been the same - excellent. No matter who you deal with, the entire visit is effortless to the point it always exceeds my expectations. From scheduling the appointment to receiving my Genesis (much cleaner than when I arrived), the experience is great! They are the place to go to for maintenance on any Hyundai/Genesis you have. You won't be disappointed. More

Great Dealership We have bought many cars from Freeman Mazda and Hyundai and always return there for our service needs. Ken in service always explains what my car need We have bought many cars from Freeman Mazda and Hyundai and always return there for our service needs. Ken in service always explains what my car needs and has it completed at the time promised. More

Great Service Experience It was time for my 3 month service and inspection. I called to set the appointment. Bradley Levine, Service Valet, was very helpful in selecting a t It was time for my 3 month service and inspection. I called to set the appointment. Bradley Levine, Service Valet, was very helpful in selecting a time that was convenient for me. On the morning of the appointment, he called to let me know he was leaving Freeman Genesis and would be here in about 30 minutes. He then called about two minutes before his arrival. He arrived promptly at the time we had prearranged. When he got here, he went over in detail what service and inspection was to be completed. He was very kind while being also very professional. In the afternoon, he again called to let me know he was leaving Freemen and then called just prior to his arrival. This was at the time we had set at the initial time of setting the appointment. upon his arrival, Bradley went over in detail what service was completed and the results of each inspection. He is definitely an asset to Freeman's service team. I would also like to commend the service team as a whole for the quick but thorough service job. A full multipoint inspection was completed, service done on the areas needed and my car came back clean and sparkling like new. I have purchased many cars from Freeman, Mazda's, Hyundai's and now the Genesis. Both the sales team and the service team are great. More

Keeping up the Cars So nice of the customer service provided by Hyundai. Mr. Freeman must be proud of each and every member of his staff. Customer service is A1 100% p So nice of the customer service provided by Hyundai. Mr. Freeman must be proud of each and every member of his staff. Customer service is A1 100% pure satisfaction. Thank you for making the customers number one. Thanks for all the take part in making sure our cars stay healthy and reliable. Our Families are thankful! More

Outstanding customer service! Caring service team and high quality work. Shop is so clean and well maintained. Staff checked by frequently to give work update and discuss service Caring service team and high quality work. Shop is so clean and well maintained. Staff checked by frequently to give work update and discuss service thanks for a job well done! More

Thanks for great service Played some phone tag but got the info I needed, processed my payment over the phone and left my keys to pick up after the service office closed. A+ s Played some phone tag but got the info I needed, processed my payment over the phone and left my keys to pick up after the service office closed. A+ service! Kind, polite and timely responsiveness. More