Freeman Hyundai - Service Center

Hyundai service center The service techs were attentive precise and informative. The mechanic Pat was very informative and explained each repair. Overall atmosphere was fri The service techs were attentive precise and informative. The mechanic Pat was very informative and explained each repair. Overall atmosphere was friendly and customer oriented. More

Service Sometimes walking into the auto-arena can be a little intimidating and also a bit pricy. What a relief it was to meet such kind and confident people t Sometimes walking into the auto-arena can be a little intimidating and also a bit pricy. What a relief it was to meet such kind and confident people to provide me all of my options and consistently check in to give me status updates. In addition the prices were affordable and the service exceeded greatness. More

Outstanding Genesis Service Valet Bradley Levine did his usual first-class job! He ensured my concerns were addressed. One minor criticism, the front end of my car was not fully clea Bradley Levine did his usual first-class job! He ensured my concerns were addressed. One minor criticism, the front end of my car was not fully cleaned. The road grime and bugs on the lower portion of the bumper and air dam had not been removed. The rest of the vehicle was polished both exterior and interior. Another comment that is beyond Bradley's or the other service technician's power: the delay in getting the service scheduled. This was the first of my service valet requests that was not scheduled within 3-5 days. My vehicle exceed the proscribed mileage by almost 1500 miles before the service could be done. I understand that Freeman and another Genesis dealer are having to pick up the Service Valet commitments for Genesis vehicles sold by other dealerships that have discontinued Genesis service in the DFW Metroplex. In the meanwhile, I suggest reserving a service date at least 2 weeks in advance. More

Always an Excellent Experience I purchased my G80 here and have always had the vehicle serviced here just because of the excellent customer experience provided by their service depa I purchased my G80 here and have always had the vehicle serviced here just because of the excellent customer experience provided by their service department. They're a top-notch team who know their vehicles and what it takes to maintain them. I generally wait in their service lounge while they work on my vehicle simply because the waiting area is clean, comfortable and quiet - an excellent place to catch up on my work. They have snacks and refreshments for those who are in between meals and the WiFi is exceptional - just want I need to get work done. My advisor, Bradley Levine stopped by the lounge every few minutes to give me a blow by blow description of the work being performed and how much longer it would be. I have no qualms about referring my friends and neighbors to Freeman. From sales to service, it's exceptional! More

LOVE THIS DEALERSHIP Great place , friendly service , and free car washes and oil change what’s more to love ?! Got an amazing deal on my brand new Tucson and they worked Great place , friendly service , and free car washes and oil change what’s more to love ?! Got an amazing deal on my brand new Tucson and they worked so hard to get me approved regardless of my loan on another car ! So they genuinely care and service department is so helpful and friendly ! More

In for routine scheduled service. As usual, Freeman Hyundai Service was right on schedule, professional, courteous and painless. Service pricing is very competitive. Every person at As usual, Freeman Hyundai Service was right on schedule, professional, courteous and painless. Service pricing is very competitive. Every person at Freeman seems motivated to making every visit enjoyable. More

Freeman excellent service, advice, and follow-up Took my car in for it's scheduled oil change and maintenance check. Service was excellent, prompt and well done. Always appreciate their free shuttle Took my car in for it's scheduled oil change and maintenance check. Service was excellent, prompt and well done. Always appreciate their free shuttle service to/from work, Thank you! More

Best Service There is no other place I would take my vehicle. I drive and will continue to drive over an hour to have my vehicle serviced by Freeman. Ken Demarest There is no other place I would take my vehicle. I drive and will continue to drive over an hour to have my vehicle serviced by Freeman. Ken Demarest is always cordial and ensures the vehicle is taken care of while also providing valid recommendations. THANK YOU! More

Quick Friendly Service Went in for recall services and an alignment. Service was great and my car has no more shakes! 😂. Thanks guys! See y'all next time 😁 Went in for recall services and an alignment. Service was great and my car has no more shakes! 😂. Thanks guys! See y'all next time 😁 More

Very smooth process. Needed a replacement fob for my 2013 Genesis. I happened to be in the area so stopped by without an appointment. The service department could not have Needed a replacement fob for my 2013 Genesis. I happened to be in the area so stopped by without an appointment. The service department could not have been more helpful. They had the fob programed and everything ready to go within a very reasonable time frame. More