Freeman Hyundai - Service Center

Very good experience...again This was the second service on my 2019 Elantra, and Scott and Kenneth took care of things this time. Scott had taken care of my first service. As with This was the second service on my 2019 Elantra, and Scott and Kenneth took care of things this time. Scott had taken care of my first service. As with the last time, it was a very good experience - I waited while the did the service, Scott told me exactly what they would do, how much time it would take. I caught up on work in the customer lounge while I waited, and the car was ready a little before time, all washed and ready to go. Very happy with the service and attention I got... More

WARRANTY WORK My experience was mostly good, I just had specifically asked the service adviser if I would get the 15 pt inspection & he said I would, cause I wanted My experience was mostly good, I just had specifically asked the service adviser if I would get the 15 pt inspection & he said I would, cause I wanted my fluids topped off. It didn't get done once my car was ready, so they had to do it after the fact when I asked them about it. Other than that, everything was fine. More

Putting on hood and trunk ornaments. Love them. I didn’t have the Genesis ornaments on 2013 cars. I have always wanted them. Found them on Amazon. 15.00 ....... to put on my car so Love them. I didn’t have the Genesis ornaments on 2013 cars. I have always wanted them. Found them on Amazon. 15.00 ....... to put on my car so I can advertise for you .......I paid 158.00.... BUT I LOVE MY CAR. IT ONLY HAS 45,000 miles on my car...... plan on driving it till I die or quit driving. I am 85 and doing well!!!!!! Hope for along time!!!!!!! JoAnn R. ELLIS Dallas, Tx. More

Recall Very quick and nice Fast resolved the problem. Very friendly services experience I had to come back to the shop because of heavy smoking though. Very quick and nice Fast resolved the problem. Very friendly services experience I had to come back to the shop because of heavy smoking though. More

Not Expecting the Service I Received We bought a new Hyundai Santa Fe 4 months ago. When we signed all the paper work we were told out first service would be free. I have not used a Dea We bought a new Hyundai Santa Fe 4 months ago. When we signed all the paper work we were told out first service would be free. I have not used a Dealership for service in over 15 years. I said what the heck, since it is free I will try it. I drove our Santa Fe into the Service Department and was greeted professional by a trainee. Ken, the Service Representative, approached me, we discussed what service i required, I explained to him that the air pressure in one of the tires was extremely low. I then asked him how long the service would take and was told about one hour. Ken showed me where the lounge was and I settled in to what I thought was going to take hours. 20 Minutes later Ken came in and told me that there was a nail in the side wall of the tire and it could not be repaired. I explained that we had purchased tire insurance when we purchased the car. He took care of the insurance and changed the tire. While checking out Ken helped me get my Blue Link working. All this was accomplished with professionalism, caring and an sense of urgency so as the customer does not have to spend all day waiting. Thanks to Ken and his team I will return and use the service department in 3 months or 3750 miles. Al Cramer More

Great Service It was again a great oil change service it was our 5th time and am pretty sure will come back again when service is due. It was again a great oil change service it was our 5th time and am pretty sure will come back again when service is due. More

Best service experience ever. I called to see if they had a cancellation so they could work my car in for an oil change. I advised that I was going to be on the area. Scott said I called to see if they had a cancellation so they could work my car in for an oil change. I advised that I was going to be on the area. Scott said to ask for him and he would get me taken care of. He did just what he said he would do. More

Still the same Once again your team of technicians have proven themselves. I had an appointment with Ken and they took the car on time. I told them I needed it bac Once again your team of technicians have proven themselves. I had an appointment with Ken and they took the car on time. I told them I needed it back by 12:30 and it was ready by 10:30. More

Always awesome! I absolutely love Freeman Hyundai, from my purchase experience to service they are absolutely top notch! The Service Department was fast and friendly, I absolutely love Freeman Hyundai, from my purchase experience to service they are absolutely top notch! The Service Department was fast and friendly, I will always purchase and have my car serviced at Freeman! More

Service - Oil Change I recently took my Santa Fe to Freeman Hyundai for a scheduled oil change. I am very happy with everything from the ease of making the appointment to I recently took my Santa Fe to Freeman Hyundai for a scheduled oil change. I am very happy with everything from the ease of making the appointment to the car wash at vehicle delivery. More