Norm Reeves Hyundai of Irving

Maybe I Should Have Purchased A Different Car? Wanted navigation. Was told would easily work with my android phone via auto play app. It does not. Service guy said problem was my cable. Made him ch Wanted navigation. Was told would easily work with my android phone via auto play app. It does not. Service guy said problem was my cable. Made him check my cable with another phone. Cable is good. So service guy said problem is my phone. Had phone company check my phone and they say my phone is fine. End result is that I do not thave nav system I wanted and paid for. No one offering a solution other than spend more money, buy new phone and hope that one works. 2nd problem. Was told could play my music via USB (just like on my 2012 & 2014 Fords). I cannot. Service guy tells me I need to buy a new memory stick and reload my music. Did that. Still does not work. After much waisted time, service guy tells me this car is not like older or less expensive cars. It only plays MP3 format! Honestly. What other things about this car are not being said? This really spoiled the purchase and makes me question my decision. Was considering the Genesis in the next year or two. Not to sure now. More

My New 2017 Santa Fe. Freeman Hyundai provided me an A+ Service! Thanks to Edida Cruz and Larry Chase for helping me to get my New 2017 Santa Fe. Great features and nice to Freeman Hyundai provided me an A+ Service! Thanks to Edida Cruz and Larry Chase for helping me to get my New 2017 Santa Fe. Great features and nice to drive. Love it! More

Sandee Jimenez was very helpful! This was our first time buying a new car and she was very patient with us. We expected to have a tough time at the dealership based was very helpful! This was our first time buying a new car and she was very patient with us. We expected to have a tough time at the dealership based on the stereotype associated with salespeople, but Sandee was fantastic. More

Job well done Sandee Jimenez is a pleasure to work with. A true professional. Sandee has definitely made a positive impact in regards to my perceptions of car deale Sandee Jimenez is a pleasure to work with. A true professional. Sandee has definitely made a positive impact in regards to my perceptions of car dealers. More

Excellent service Experience was top-notch. Services to be provided were thoroughly reviewed to suit my needs and budget and accomplished in less time than expected. Ov Experience was top-notch. Services to be provided were thoroughly reviewed to suit my needs and budget and accomplished in less time than expected. Overall excellent experience. More

Amazing My experience was fantastic. From sales the department to the finance department everything was in one word great. I would rate my experience with a My experience was fantastic. From sales the department to the finance department everything was in one word great. I would rate my experience with a complete 5 stars. More

Professional and friendly Ken was very professional. He explained the problem so I understood. My car was checked over thoroughly and minor repairs were done. He also recommend Ken was very professional. He explained the problem so I understood. My car was checked over thoroughly and minor repairs were done. He also recommended timing belt repairs due to the mileage and when I schedule this I would have the use of a rental. Good experience More

Service I purchased my Elantra at Freeman, and have brought it to the dealer for all of its required and recommended service. I have never had a bad experienc I purchased my Elantra at Freeman, and have brought it to the dealer for all of its required and recommended service. I have never had a bad experience. Repairs and inspections have always been timely and proper. No visit has ever taken more than an hour or two (when I had an appointment). More

Fantastic Experienc We were so impressed with the level of customer service provided from the time we walked in the door to the purchase of our vehicle and beyond. In pa We were so impressed with the level of customer service provided from the time we walked in the door to the purchase of our vehicle and beyond. In particular, Darren, our sales rep was fantastic. From the time we walked into his office to closing the deal, he was so helpful. His "no pressure" sales approach was a refreshing breath of fresh air. Once we decided on our vehicle, he took the time to show us the many wonderful features. He made it very clear that if we wanted to come in again, he would be more than happy to go over all the features again and help us in any way. He was so approachable and friendly, yet always maintaining a high level of professionalism that was greatly appreciated. I also feel we received a fantastic deal on our vehicle and will definitely return to this dealership when we are ready to buy another car. Kudos to Darren and the entire Freeman staff. More

Good experience Had most everything worked out online. They got my in an out quickly. Would definitely consider them again if buying a car in the future Had most everything worked out online. They got my in an out quickly. Would definitely consider them again if buying a car in the future More