Norm Reeves Hyundai of Irving

Overall a good experience The staff was friendly and professional and they worked hard to find us the car we wanted. On the down side we were disappointed at the close when The staff was friendly and professional and they worked hard to find us the car we wanted. On the down side we were disappointed at the close when they seemed to be forcing us to buy an additional warranty we did not want. We finally got past that after about three visits back and forth with the finance manager. Once we got home we were dismayed when we noticed that the trade in was less that we had discussed. We were contacted by the dealer manger so we told him about it. He quickly apologized and offered to send us a refund. We were surprised to see just how quick we got it... (within just a few days). We were completely happy with this and appreciate how quickly he made good on this. His actions outweighed the bad experience we had at the close. I would recommend this dealership to others based on our experience. We noticed they were friendly, honest and had a genuine desire to find us find the car we were looking for... and we were not easy! More

Easy to deal with. David Herrera was great! My inquiry about a vehicle was responded to with a relaxed and enjoyable style. I ended up with a better vehicle than I thought I could get and it was My inquiry about a vehicle was responded to with a relaxed and enjoyable style. I ended up with a better vehicle than I thought I could get and it was affordable. More

Great experience I had a great experience with Freeman Hyundai. They offered a fair price over the internet. Darren was great to work with. He explained the vehicle th I had a great experience with Freeman Hyundai. They offered a fair price over the internet. Darren was great to work with. He explained the vehicle thoroughly and went above the call of duty to make my experience seamless. They also valued my time by allowing me to borrow a loaner car to finish the deal later in the week because the finance department was backed up the day I came in. This is my second Santa Fe to buy, and I would recommend Freeman over other Dallas Hyundai dealerships. More

Pleased with my service I needed the oil and filter changed and the service person told me I also had a recall that would be taken care of at the time I was there. I had not I needed the oil and filter changed and the service person told me I also had a recall that would be taken care of at the time I was there. I had not received a letter telling me of the recall. I was pleased with my service. More

Love my car Very professional group of men that know their business well. I will always do business with freeman Hyundai in Irving Texas! The service department i Very professional group of men that know their business well. I will always do business with freeman Hyundai in Irving Texas! The service department is awesome from my previous experience with my past car. More

new car Maxanna Borden was pleasant to work with. I did not feel like I was being manipulated as I have when visiting other car dealers. This is my first Hyun Maxanna Borden was pleasant to work with. I did not feel like I was being manipulated as I have when visiting other car dealers. This is my first Hyundai purchase. I left the dealership impressed with Hyundai purchase experience. More

Outstanding customer service ! I was very indecisive but I was provided with all my options to select the vehicle that best suited my needs. This is us our third vehicle purchase f I was very indecisive but I was provided with all my options to select the vehicle that best suited my needs. This is us our third vehicle purchase from Freeman Hyundai with Darren Bridges as our salesman and we will definitely be back for our future vehicle purchases. More

Warm and Welcome Experience. Did my homework on vehicle and financing. Chose Freeman Hyundai as convenient; and, in my years of experience, they have a good reputation. I am very Did my homework on vehicle and financing. Chose Freeman Hyundai as convenient; and, in my years of experience, they have a good reputation. I am very happy to report a truly warm and welcome experience. Would recommend, without reservation. More

Welcomed Referral Went to another Hyundai dealership closer to my house but felt pressured and belittled by staff. It was an awkward and uncomfortable experience that l Went to another Hyundai dealership closer to my house but felt pressured and belittled by staff. It was an awkward and uncomfortable experience that left me not wanting to look for a car anymore. A friend referred me to Freeman Hyundai and so I called and was immediately taken care of. They listened to what I was looking for and the payments I wanted and got me into a car I like without feeling pressured or "dealed". The staff helped restore some trust when working with a dealership. More

It was Amazing! Brian and Sandee were so awesome! They made the car buying job so easy. I will definitely be comeong back to purchase another car at Freeman. Brian and Sandee were so awesome! They made the car buying job so easy. I will definitely be comeong back to purchase another car at Freeman. More