Norm Reeves Hyundai of Irving

Overall great experience with this dealer. Was shown some awesome vehicles, and great promotional financing. Larry was a pleasure to work with. I had only one hiccup with one finance guy... but that problem awesome vehicles, and great promotional financing. Larry was a pleasure to work with. I had only one hiccup with one finance guy... but that problem was swiftly corrected when the Finance Director stepped in to take over. More

Great Service! The battery on my car died. They towed it in and provided a nice loaner. The battery was extremely expensive to replace so Ken called Genesis and aske The battery on my car died. They towed it in and provided a nice loaner. The battery was extremely expensive to replace so Ken called Genesis and asked them to provide at no charge! Thank you all! More

Responsive Service Ken did a great job of taking care of my service, as he always does. It was a recall repair on the ABS system, His crew completed the work promptly, a Ken did a great job of taking care of my service, as he always does. It was a recall repair on the ABS system, His crew completed the work promptly, and provided a place for me to wait while maintaining "social distancing" requirement of "shelter in place" rules to stop the CoronaVirus. More

Excellent Experience This was my first visit to Freeman Hyundai for my 2016 Sonata and I must say it was a pleasure dealing with Herb Asanarong. He was polite, professiona This was my first visit to Freeman Hyundai for my 2016 Sonata and I must say it was a pleasure dealing with Herb Asanarong. He was polite, professional and communicated with me during the entire service. I will not hesitate going back to Freeman Hyundai and hope I will receive the same great service, More

convenient, fast, and easy my call was made and the operator connected me to the service dept who scheduled me an appointment on the same day . my oil and filter were changed . my call was made and the operator connected me to the service dept who scheduled me an appointment on the same day . my oil and filter were changed . my tires were rotated and my car inspected for state inspection . everyone was courteous and considerate. More

Excellent Service Great Customer Satisfaction Ken Demarest has always been a very helpful professional. I've always had excellent service here; Ken kept me well informed. I felt well taken care Ken Demarest has always been a very helpful professional. I've always had excellent service here; Ken kept me well informed. I felt well taken care of at Freeman Hyundai. More

Quick service due to dead battery Even with shelter in place orders, car service is essential and I was very pleased to get my dead battery replaced. Grocery store trips require cars t Even with shelter in place orders, car service is essential and I was very pleased to get my dead battery replaced. Grocery store trips require cars to be running. My service was done quickly and efficiently! More

Excellent care and service Our car was still under warranty, so they came and towed it since it couldn't be driven, diagnosed it, ordered the part, and had it repaired and ready Our car was still under warranty, so they came and towed it since it couldn't be driven, diagnosed it, ordered the part, and had it repaired and ready to pick up in one day! The two people I spoke to on the phone were very good with their ability to communicate professionally, and succinctly gave exactly the information I needed. Thanks to Freeman Hyudai for a job well done! More

Above and Beyond We bought our Hyundai Santa Fe from Freeman, our first experience with this dealership. From the professional sales experience to the customer care i We bought our Hyundai Santa Fe from Freeman, our first experience with this dealership. From the professional sales experience to the customer care in the service department, we always feel comfortable. I had our 2019 Santa Fe serviced on April 13th, 2020. I was in and out in 45 minutes. They did a complete inspection of all the systems and did an oil change. From the service professional to the young lady that took payment, they were courteous, knowledgeable and I never felt that I was being taken advantage of throughout the entire process. I will continue to have our Hyundai serviced at Freeman and will always come to them when we are ready for another car. Al Cramer More

Great dealership Great experience. Very accomodating considering the challenges of Covid-19. This is my 3rd car lease with Freeman and I don't invision going anywher Great experience. Very accomodating considering the challenges of Covid-19. This is my 3rd car lease with Freeman and I don't invision going anywhere else. More