Norm Reeves Hyundai of Irving

Service was 'White Glove'! Aaron was very professional and answered all my questions. I hear other people complain about taking their cars in for service. I'm so grateful to the Aaron was very professional and answered all my questions. I hear other people complain about taking their cars in for service. I'm so grateful to the people at Freeman for making my service experience a pleasure. Thank you! More

Good experience Freeman Hyundai provided excellent customer service. We will be recommending this dealership to others. Continue to provide excellent customer service Freeman Hyundai provided excellent customer service. We will be recommending this dealership to others. Continue to provide excellent customer service and this would be the number one dealership nationwide. More

Employee Maxana Very pleasant, thorough and very patient in explaining the details on my purchase. This is the second vehicle we purchase on her.She always massist us Very pleasant, thorough and very patient in explaining the details on my purchase. This is the second vehicle we purchase on her.She always massist us in choosing the right vehicle, and made our buying experience easy and exciting More

Best car experience ever! No nonsense pricing and knowledgeable of the entire process, From feature comparison to finance options, we got to deal with facts. Amazing.all the No nonsense pricing and knowledgeable of the entire process, From feature comparison to finance options, we got to deal with facts. Amazing.all the way around, including after sale followup. More

Thank you Mr. Pilarski for all your help!! Jim helped us out, was not pushy, gave us info we needed. We were in a rush since we had to go pick up our daughter from the daycare and Jim made all Jim helped us out, was not pushy, gave us info we needed. We were in a rush since we had to go pick up our daughter from the daycare and Jim made all the stuff happen fast. Thanks!! More

Close to home, ease of service scheduling! In for oil change and filter, done quickly. I was advised of services needed to keep in top shape. Waiting room and amenities are very nice! In for oil change and filter, done quickly. I was advised of services needed to keep in top shape. Waiting room and amenities are very nice! More

Great sales and service. Loyalty highly regarded Will work aggressively with lenders to get a good deal. Loyalty gets you better deals. Not stressful or take all day. You can walk in and out 3 hours Will work aggressively with lenders to get a good deal. Loyalty gets you better deals. Not stressful or take all day. You can walk in and out 3 hours with washed and full of gas car. More

!!!!!!! My visit was good and consistent as always. I was happy with the work performed and the time frame that it took. My only complaint is that it seems th My visit was good and consistent as always. I was happy with the work performed and the time frame that it took. My only complaint is that it seems the longer I come to this service department, the more inefficient the customer service becomes. I dealt with a service advisor over the phone to set up the appointment. I dropped off my vehicle only to find none of the service advisors around nor the one I spoke to over the phone. I had to deal with what seems to be interns in training who knew nothing about my issues or my reason for my appointment. I don't care to have to continually explain the same issues over and over with several different people. It should be more streamlined than what it has become. More

Great Experience! It was a genuine pleasure dealing with Larry Chase. He is very professional and knowledgeable. John and I also had the opportunity to meet Benny. Grea It was a genuine pleasure dealing with Larry Chase. He is very professional and knowledgeable. John and I also had the opportunity to meet Benny. Great staff More

Fast, courteous service No issues with simple oil change and tire rotation service. Jesus was courteous and helpful. Wish car wash was better, but free so no complaints. No issues with simple oil change and tire rotation service. Jesus was courteous and helpful. Wish car wash was better, but free so no complaints. More