Norm Reeves Hyundai of Irving

Best Used Car Buying Experience My son and I were looking for a used, dependable car. Edida Cruz was spot on as a sales person. She walked us through the process. Very knowledgeab My son and I were looking for a used, dependable car. Edida Cruz was spot on as a sales person. She walked us through the process. Very knowledgeable. Sharp! Car was perfect for us. Nora in financing was great as well. Smooth, in and out of there with the car in 3 hours. WOW! Karla Bickers and Cambell Foskett More

Excellent Experience I had been looking at multiple dealerships over the past few months, before stopping in to visit with Larry Chase. Larry took time to talk to me and I had been looking at multiple dealerships over the past few months, before stopping in to visit with Larry Chase. Larry took time to talk to me and my husband, and was very forthright and honest with what the vehicle could/couldn't do, and what he could/couldn't do regarding the price. He was thorough, patient, and very fair with us. Rodney, in the Finance department, was also great about discussing our financing options and developing a plan that worked well for my family. I would highly recommend buying a vehicle from Larry and Freeman Hyundai. More

2nd visit The staff couldn't be more helpful and friendly and the service is first rate.. Oil change and tire rotation and they cleaned the inside and outside o The staff couldn't be more helpful and friendly and the service is first rate.. Oil change and tire rotation and they cleaned the inside and outside of my car to the point I almost didn't recognize it. Aside from the dealership location being unbearable to get in and out of (certainly not their fault, construction!!!) it was a very pleasant experience. More

Professional The service staff here have always been professional. After 4 1/2 years of maintenance checkups, I still feel like a valued customer, like any q The service staff here have always been professional. After 4 1/2 years of maintenance checkups, I still feel like a valued customer, like any question I ask is worth their time. More

Wonderful people who LISTEN to the customer! I have never had this enjoyable of an experience when purchasing a vehicle. Wonderful, professional staff who listen to the customer. Very pleasant wo I have never had this enjoyable of an experience when purchasing a vehicle. Wonderful, professional staff who listen to the customer. Very pleasant working with the knowledgeable staff without being pressured. A huge plus. We used the USAA Car Buying Program and feel we secured a fair deal on the car purchased. More

Awesome service The Freeman Hyundai is an awesome place that truly cares about its customers. From the sales to the service departments. I will recommend this store t The Freeman Hyundai is an awesome place that truly cares about its customers. From the sales to the service departments. I will recommend this store to anyone who us looking for a Hyundai and/or Genesis. More

Lending a HUGE helping hand! I am a loyal purchaser of 3 Elantras from you over the years & wouldn't let anyone else service my cars! Then this week you allowed a large enclosed t I am a loyal purchaser of 3 Elantras from you over the years & wouldn't let anyone else service my cars! Then this week you allowed a large enclosed transport truck to deliver my Porsche Speedster Replica car from LA to your premises for unloading. That was a blessing ABOVE & BEYOND! You made the truck driver's life very easy and welcome by allowing him to use your property to unload my Porsche, then turn his huge truck around & get back on the road! And when I misplaced my cell phone, your entire Service Department organized a thorough and pleasant search for me. ABOVE AND BEYOND are always the synonymous words for your ENTIRE STAFF of Sales, Service, & Collision Repair experts! You have me for life!!! More

Excellent Service I do like returning here for all of my service. The staff is very hospitable. the waiting room is very clean. I get the reminders for service and i al I do like returning here for all of my service. The staff is very hospitable. the waiting room is very clean. I get the reminders for service and i always get my car services timely. They have done extra for me, like removing an old sticker and making sure my car is clean. the only thing i think they should work on is placing something over my carpet floor. It was raining and the help that bought my car in put mud/dirt on the floor - as you probably figured out, i keep my car very clean More

Great customer service My dealer worked real hard to fit my needs by asking up front what my needs and what i can handle. Knew great details of the car I was interested in My dealer worked real hard to fit my needs by asking up front what my needs and what i can handle. Knew great details of the car I was interested in More

Perfect place to new car shop! Freeman Hyundai, and especially DJ met everyone of my needs as a new car buyer, and worked endlessly until they could if they didn’t meet them immedia Freeman Hyundai, and especially DJ met everyone of my needs as a new car buyer, and worked endlessly until they could if they didn’t meet them immediately. It is very rare to find a dealership that meets your main criteria so swiftly and almost instantly and they all did at Freeman. No haggling, or returning 10 times just to still not get what you need or want the new car deal to be. Thanks DJ Pennywell! And especially thanks Freeman Hyundai for everything! I most def will be back once I am ready to move on from my new 2018 Sonata!! More