Norm Reeves Hyundai of Irving

We were looking to purchase a new Elantra Coupe. Freeman Hyundai had a couple of the only ones in the area so we decided to pay them a visit. From the moment we walked in everything was handled professional Hyundai had a couple of the only ones in the area so we decided to pay them a visit. From the moment we walked in everything was handled professionally. We were originally paired with a salesman by the name of Morgan Felton, but apparently he got the pink slip during our week long purchase process. We drove the automatic coupe in stock but we were really looking for a manual so Freeman said that they would send someone to pick one up from Louisiana. Getting to the price was the easiest negotiation a car dealership has ever seen. We told Morgan the price was a little bit high, so he went to talk to his manager, Trent. After a brief break, Trent comes out of the back and tells us the price, which was extremely good, and that he can't go any lower. But we didn't need to as it was a very attractive offer and we couldn't have gotten anywhere close at another dealership. And to top it off we didn't have to sign anything or put down a payment until we saw the car in person when it was delivered later in the week. Overall a very professional dealership that will not waste your time or try to squeeze the most money out of them. I would highly recommend this dealership based on the four or five people that we dealt with through the whole process and how everything was handled. Even though this dealership is not my closest Hyundai dealership I would purchase another vehicle with them because of this experience. A+ More

This is our fourth car we have bought from Freeman Hyundai. They have provided us with everything we asked for at a fair price. They are phenomenal! I would recommend them to anyone. Hyundai. They have provided us with everything we asked for at a fair price. They are phenomenal! I would recommend them to anyone. More

Max was wonderful! She was extremely attentive to what I wanted in a vehicle and once I made my selection she got the best deal for me! I couldn't be happier with my Sonata Hybrid! Their team is wonderful! wanted in a vehicle and once I made my selection she got the best deal for me! I couldn't be happier with my Sonata Hybrid! Their team is wonderful! I felt that they shared my same enthusiasm about my purchase, I'd recommend that all quality car lovers do business with them. More

Doyle England, Michael Ray and Aaron Gonzales turned my traumatic experience into easy and happy. I love the Santa Fe! Thanks guys! Ya'll are the best! Excellent customer service, quality professionalism, traumatic experience into easy and happy. I love the Santa Fe! Thanks guys! Ya'll are the best! Excellent customer service, quality professionalism, ya'll definitely know your products and even offered a few laughs along the way. I couldn't have asked for a better team! Will definitely be back to Freeman Mazada/Hyundai! Thanks again for an awesome job! More

I can't speak about the sales department but if you have business with the parts or service department I would advise you to take your business elsewhere. Both departments are utterly incompetent. have business with the parts or service department I would advise you to take your business elsewhere. Both departments are utterly incompetent. I called the service department to make an appointment in response to a recall notice. I was called back a week later when the part came in as they didn't have it on hand. So I took time off to have the repairs made only to be told after 45 minutes in the waiting area that they were "sorry" they didn't have the right part and that I would have to make another appointment and come back at another time. After a waste of my time and gas, problem solved. Seems I'm a glutton for punishment though. The sun visor on my car broke so I went to the parts department for a replacement. They got the vin number off my car and looked up the part on their computer but still managed to sell me the wrong part and to add insult to injury, refused to return or exchange the new unused part accompanied by the original receipt a few days later. Reason given, "You don't have the plastic bag that it came in" (a bag exactly like a newspaper comes in). So now I'm stuck with a 100 dollar sun visor I can't use because it doesn't fit my car due to their incompetence and unwillingness to correct their mistake. Needless to say, I will never be doing business with them again. More

I just bought our families 5th Hyundai from Freeman. No other dealership can compare in customer care and friendliness. Mike Sandefur (the sales manager) is just great. We have worked with him on all 5 o other dealership can compare in customer care and friendliness. Mike Sandefur (the sales manager) is just great. We have worked with him on all 5 of our car purchases. Maxanna Borden was our sales associate on this most recent purchase and she was very knowledgeable about the vehicle and very friendly. Brian in Finance was so helpful and did not pressure us to buy extras but explained all the options for extended warranties etc. I have bought MANY cars through the years and BY FAR Freeman Hyundai is THE ABSOLUTE BEST dealership I have ever worked with. More

I was very pleased with my experience with Roland and the Freeman Hyundai team. They were very friendly, courteous, but genuinely concerned with my overall experience. It was an EASY car buying experience. Freeman Hyundai team. They were very friendly, courteous, but genuinely concerned with my overall experience. It was an EASY car buying experience...and how often do you hear that?! There's also been follow up from Roland, that I appreciate as a new car buyer, to ensure that everything is going well. Would I go back and buy another car from Freeman Hyundai? In a heartbeat. More

called and wanted to buy my Hyundai Azera. Said they really wanted used cars. I checked on Edmunds the value of my car and found it was worth about 10K. Drove all the way to Freeman and their offer was really wanted used cars. I checked on Edmunds the value of my car and found it was worth about 10K. Drove all the way to Freeman and their offer was 8k. What a colossal waste of time. I bought a car from them about 5 years ago from Danny Ward and got a fair deal with good service. This dealership is definitely on the way down. Mr Foster was useless to deal with. Don't waste your time with this dealership. I will never go back. More

We had a great experience with Freeman Hyundai from start to finish. We are in a unique situation - Mike and Marla took great care of us. We are very pleased with the customer service and professionalism we to finish. We are in a unique situation - Mike and Marla took great care of us. We are very pleased with the customer service and professionalism we experienced from everyone we encountered. More

Outstanding Customer Service! Mathew is pretty much the only one I have dealt with at the dealership but I would definitely recommend Freeman Hyundia and especially Mathew Patrick. Thanks and I completely only one I have dealt with at the dealership but I would definitely recommend Freeman Hyundia and especially Mathew Patrick. Thanks and I completely LOVE my Veracruz!!! More