Norm Reeves Hyundai of Irving

best 1st time buyer experience. Awesome service I am very satisfied with the help Edida provided on my 1st purchase at a dealership. She greeted us with a great friendly attitude and Awesome service I am very satisfied with the help Edida provided on my 1st purchase at a dealership. She greeted us with a great friendly attitude and found the right vehichle for my family. I reccomend her 100%. More

Great dealership! Definitely recommend Darren. Laid back and straightforward. No high pressure sales tactics. He's their internet manager. Give him a call and he will Definitely recommend Darren. Laid back and straightforward. No high pressure sales tactics. He's their internet manager. Give him a call and he will take care of you. More

Fantastic experience-no hassle buying used car From internet response, sales person, financial person, and minor repair, it was the best car-buying experience I've had. They respected my financial From internet response, sales person, financial person, and minor repair, it was the best car-buying experience I've had. They respected my financial limit and made a fair deal. John Luke was a great sales person and will change your perception of car salesmen! More

Great experience Really enjoyed working with Darren, he was very informative and found exactly what we wanted. It was so convenient to work with him over email and by Really enjoyed working with Darren, he was very informative and found exactly what we wanted. It was so convenient to work with him over email and by phone to find and know exactly what we want/did not want. More

everything went well Everything went well. I have no complaints. Thank you. I will be contacting for service in the future and would be likely to get my next vehicle he Everything went well. I have no complaints. Thank you. I will be contacting for service in the future and would be likely to get my next vehicle here. More

Great dealership hassle free Excellent , no gimmicks , agreed on price over the phone told them I would be financing on my own terms picked a vehicle online drove out next day tes Excellent , no gimmicks , agreed on price over the phone told them I would be financing on my own terms picked a vehicle online drove out next day test drove it purchased it More

Friendly and Honest Working with Larry was awesome! He was extremely friendly and honest. I would recommend Larry as a sales man to anyone looking to buy a new car. Loo Working with Larry was awesome! He was extremely friendly and honest. I would recommend Larry as a sales man to anyone looking to buy a new car. Look forward to seeing and talking with Larry when I take my car in for its routine maintenance. More

Great Im in love with my new car and I had a wonderful salesperson, very honest and friendly. Defiantly Would return to purchase a new car in the future Im in love with my new car and I had a wonderful salesperson, very honest and friendly. Defiantly Would return to purchase a new car in the future More

Great car buying Sandee was very knowledgeable. My car shopping was great. She made it easier for me. This is my third vehicle to purchase at Hyundai of Irving. I lo Sandee was very knowledgeable. My car shopping was great. She made it easier for me. This is my third vehicle to purchase at Hyundai of Irving. I love the cars. Thank you More

A "WOW"" Experience! The title of my review sums up my experience at Freeman Hyundai in Irving. "W" = Wonderful People - Mary Litte is the reason I chose to purchase a The title of my review sums up my experience at Freeman Hyundai in Irving. "W" = Wonderful People - Mary Litte is the reason I chose to purchase a vehicle @ Freeman Hyundai in Irving for the second time since I have been a resident in the state of Texas. I shared with her what I was looking for in a vehicle, which included price range, mileage and type of vehicle. Although it was challenging, she found a few options that would fit what I was looking for.Upon my arrival to the dealership to check out the options, Mary had carfax pulled on each vehicle available for me to review before we set out on our journey to find me a vehicle. I say our journey because she was not just a sales person seeking just a sale, she payed attention to me as I shared what I was looking for and praying to find. She wanted me to be sure and comfortable with my purchase. With her assistance and level of expertise, I settled on a vehicle that was/is best suited for me. There was no pressure involved. I am thankful for Mary and her servant's heart. There was some work that needed to be done before I could drive it home. I was placed in a loaner for a few days. Mary handed me the keys and shared some encouraging words that did my heart well! When I entered the vehicle as my new-to-me vehicle, I was greeted with a care package of encouraging words and mints....wow! I would be remiss if I did not mention the sincere welcoming and friendliness of the staff, at least those whose path I crossed....key word in this statement is sincere! Sincerity is very important to the consumer and I find that is alive and well at Freeman Hyundai in Irving. "O" = Outstanding Sevice - A day after I drove my "new-to-me" vehicle off of the lot, I encountered my an issue with the gas cover not opening. I contacted Mary and she immediately responded advising me to bring it in and ask for Matt or Larry in used cars. I did just that. Larry was availableand able to see the issue. He showed me how to get the cover to open manually and advised that maintenance would be able to take a look at it and get it fixed; I would just need to contact Mary to set up a day/time to get it fixed. Mary followed up with me and we agreed on a day/time. I arrived on Friday a little after 3pm and Mary immediately took it back to Maintenace to take a look at it and repair. Not only was the repair completed timely, Mary put gas in my tank to compensate for the inconvenience.....wow! "W" = Well Done - Customer Sevice done well...Freeman Hyundia in Irving! More