Norm Reeves Hyundai of Irving

Excellent customer service and very friendly. Scott explained the services needed in a way that I could understand and without feeling immediately pressured. He respected and understood when I told him explained the services needed in a way that I could understand and without feeling immediately pressured. He respected and understood when I told him I would take the service estimate to my husband. More

I showed up without an appointment on a Saturday, which is always busy and was able to get the service I needed. Always friendly helpful people at Freeman. is always busy and was able to get the service I needed. Always friendly helpful people at Freeman. More

As usual, wonderful service with outstanding technicians and service managers. Was seen in time and my car finished, washed and ready to go when promised! and service managers. Was seen in time and my car finished, washed and ready to go when promised! More

Pretty good service I have now used this service department several times for my Genesis. They usually get about 99% of the requested work done. However, I have had to re I have now used this service department several times for my Genesis. They usually get about 99% of the requested work done. However, I have had to review their work after several appointments only to occasionally find that one item was forgotten. More

Professional, great lobby area and clean restrooms! I like having access to Pat to answer some “technical” questions I may have. Only one minor con, when you walk in someone should look up and greet you. like having access to Pat to answer some “technical” questions I may have. Only one minor con, when you walk in someone should look up and greet you. More

First Oil Change Took less time for my first free oil change than it did for me to get to the dealership. Everyone was polite and I like that there is a quiet waiting Took less time for my first free oil change than it did for me to get to the dealership. Everyone was polite and I like that there is a quiet waiting room. Thanks! More

Stacey Casey is the best! I feel like family here I bought my 2013 here, and now my 2020. I wouldn't go anywhere else! Love Hyundai and this dealer is the best choice! I would recommend family and fri I bought my 2013 here, and now my 2020. I wouldn't go anywhere else! Love Hyundai and this dealer is the best choice! I would recommend family and friends driving a long way to deal with these gems. Know your internet prices and snag up their sales deals. EASY CLOSING! More

I did my due diligence prior to coming to the dealership so I knew exactly what I wanted. I worked with Lauren Hargreaves of who I would definitely work with again! so I knew exactly what I wanted. I worked with Lauren Hargreaves of who I would definitely work with again! More

When I arrived they knew who I was. Immediately took my car for the service needed. No wait. Very courteous staff. Also told me of a recall on my car and took care of while I was there. car for the service needed. No wait. Very courteous staff. Also told me of a recall on my car and took care of while I was there. More

Routine Car Maintenance I scheduled an online Service Department appointment for a complimentary oil change and it was discovered the battery needed to be replaced; had credi I scheduled an online Service Department appointment for a complimentary oil change and it was discovered the battery needed to be replaced; had credit and it was replaced at no charge to me. More