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Norm Reeves Hyundai of Irving

Irving, TX

4.7
1,410 Reviews
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1800 E Airport Fwy

Irving, TX

75062

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Showing 1,410 reviews

February 10, 2020

Service for Hyundai Sonata 2014 Herb was so helpful for telling me the problems of my sonata. He showed/quoted me the services needed for my sonata without pressuring me. More

by yj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb A
February 05, 2020

Always good! I am always happy with Freeman's support--Bradley, the new Genesis guy, worked with me to service my Genesis on a convenient day and was responsive to More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley
February 04, 2020

Excellent customer service and very friendly. Scott explained the services needed in a way that I could understand and without feeling immediately pressured. He respected and understood when I told him More

by Proudmemaw2jrjaxjace
Recommend Dealer
Yes
Employees Worked With
David Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Plunkett
February 02, 2020

I showed up without an appointment on a Saturday, which is always busy and was able to get the service I needed. Always friendly helpful people at Freeman. More

by j.allin
Recommend Dealer
Yes
Employees Worked With
Larry Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know his name, but he would get 5stars, too
January 31, 2020

Pretty good service I have now used this service department several times for my Genesis. They usually get about 99% of the requested work done. However, I have had to re More

by Z.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley
January 31, 2020

As usual, wonderful service with outstanding technicians and service managers. Was seen in time and my car finished, washed and ready to go when promised! More

by Librarydoc
Recommend Dealer
Yes
Employees Worked With
Jim Pialarski
January 30, 2020

Professional, great lobby area and clean restrooms! I like having access to Pat to answer some “technical” questions I may have. Only one minor con, when you walk in someone should look up and greet you. More

by Ronski
Recommend Dealer
Yes
Employees Worked With
New employee in service dept, name??
January 30, 2020

First Oil Change Took less time for my first free oil change than it did for me to get to the dealership. Everyone was polite and I like that there is a quiet waiting More

by ljw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who my service person was., Sandee Jimenez
January 29, 2020

Stacey Casey is the best! I feel like family here I bought my 2013 here, and now my 2020. I wouldn't go anywhere else! Love Hyundai and this dealer is the best choice! I would recommend family and fri More

by jleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Casey
January 29, 2020

I did my due diligence prior to coming to the dealership so I knew exactly what I wanted. I worked with Lauren Hargreaves of who I would definitely work with again! More

by Chofmann412
Recommend Dealer
Yes
Employees Worked With
David Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Hargreaves
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