Norm Reeves Hyundai of Irving

Wonderful experience Top notch professional staff no hassle during the buying process. Jim listened to what we were looking for and quickly provided us with the info on th Top notch professional staff no hassle during the buying process. Jim listened to what we were looking for and quickly provided us with the info on the car whic led to a quick closeing of the deal thanks to all the crew and Freeman. More

FRIENDLY SALES Excellent experience. Frank Richards respected the amount I could afford and didn't try and pressure me into a car I couldn't afford. Would recommen Excellent experience. Frank Richards respected the amount I could afford and didn't try and pressure me into a car I couldn't afford. Would recommend both Frank Richards and Freeman Hyundai to others. More

Satisfied customer My wife and I had done our online home work on the vehicle we wanted to purchase. Our salesman Jim assisted us with all our questions and needs at the My wife and I had done our online home work on the vehicle we wanted to purchase. Our salesman Jim assisted us with all our questions and needs at the time of our purchase. We didn't feel pressured at the time of purchase and Jim's knowledge of the vehicle made it easy to make our decision. We will most definitely be buying our next vehicle from Freeman. More

Got what I wanted! Larry Chase was very helpful and answered ALL my questions. Seemed to care about my situation and made sure I was happy with my choice. Love the new V Larry Chase was very helpful and answered ALL my questions. Seemed to care about my situation and made sure I was happy with my choice. Love the new Veloster Turbo! More

Recall service Whenever we visit to maintenance or recall (2times such as hood and software upgrade for transmission), we could get friendly service with kindness. A Whenever we visit to maintenance or recall (2times such as hood and software upgrade for transmission), we could get friendly service with kindness. As for the service, so far we're satisfied and thanks for service team. More

Service department not honoring warranty! While driving my 2012 Sonata it started to have loose steering then started to hesitate and a clanking noise ensued while attempting to accelerate. Dr While driving my 2012 Sonata it started to have loose steering then started to hesitate and a clanking noise ensued while attempting to accelerate. Drove to dealership service department and was told the steering would be taken care of. Was also told the oil had metal shavings which was effecting the motor. The car is under warranty, this is a known issue. The service department is trying to get out of the repairs because the oil changes were not done by them. The oil has been changed every 5000 - 7000 miles since I purchased in new in 2012 from Freeman Hyundai. I purchased this vehicle from the Freeman Auto Group and I was considering buying my next vehicle from Freeman Hyundai but this has given me pause. A car purchase is one of the biggest investments a person will make. I expect my dealership to honor the warranty and make any needed repairs with factory replacement parts. I am reminding Hyundai of the promises made when selling me this vehicle and Freeman Hyundai’s obligation to stand behind their product. This is a Freeman Hyundai service department and I am taking this issue with the service department up the corporate ladder as needed. They are forcing me to seek legal help if the mechanical failure to my vehicle is not honored under the warranty. I have contacted the Texas Attorney General, Ken Paxton's office. More

A friendly dealership Very friendly customer service and salesman and Finance respsentive. Their was a good selection of cars that you could select from and at a good price Very friendly customer service and salesman and Finance respsentive. Their was a good selection of cars that you could select from and at a good price. More

Great! Everyone was very nice and friendly. I appreciated the fact that they managed to fit me in at the last minute. I couldn't have asked for better servic Everyone was very nice and friendly. I appreciated the fact that they managed to fit me in at the last minute. I couldn't have asked for better service. More

My review I researched the vehicle through TrueCar and knew I was getting a good deal. No haggling and good customer service. I would come here again. I look fo I researched the vehicle through TrueCar and knew I was getting a good deal. No haggling and good customer service. I would come here again. I look forward to my service experience. More

Salesman My experience with David Herrera was the best I've had in the past years. He is great to negotiate with and no worries about run arounds by being dire My experience with David Herrera was the best I've had in the past years. He is great to negotiate with and no worries about run arounds by being direct and upfront. More