Norm Reeves Hyundai of Irving

Finally bought a new car I was coached to give a perfect survey but I am not going to do that. This is an honest survey and the things I didn't like about the purchase were th I was coached to give a perfect survey but I am not going to do that. This is an honest survey and the things I didn't like about the purchase were that at no time did they try to use Bank of America which is what would have most likely given me my best APR. They also sold me an aftermarket warranty claiming that it would extend the 5 year 60K mile warranty which it might but implied that it would extend it not be another warranty and that it would also have a deductible. Needless to say when I get my paperwork in the mail finally I will be canceling the warranty and seeing if Bank of America will give me a better option. More

Jorge Rodriguez Great people. Great excecution. Financing information could had been better. Frank made a conscious effort to meet my needs. I really appreciate his Great people. Great excecution. Financing information could had been better. Frank made a conscious effort to meet my needs. I really appreciate his help. Nora also did a great job More

Sonata is the complete Vehicle. Excellent craftmanship. I owned Sonata in the year 2014 and was always been impressed with it. I am a returning Sonata customer. Hyundai did very good job in making Sonata. I owned Sonata in the year 2014 and was always been impressed with it. I am a returning Sonata customer. Hyundai did very good job in making Sonata. More

Very satisfied with my last service. I like the reception upon arrival and the professional service regarding my vehicle. If I'm ever in the market for another vehicle, Freeman Hyundai is I like the reception upon arrival and the professional service regarding my vehicle. If I'm ever in the market for another vehicle, Freeman Hyundai is my first choice. More

Satisfied Customer Everyone was very friendly and helpful from the time I walked through the front door. Definitely will recommend to family and friends. Very satisfied Everyone was very friendly and helpful from the time I walked through the front door. Definitely will recommend to family and friends. Very satisfied with my experience at Freeman. More

Second time around! Very friendly ! This is second car purchased there . Rodney King is great that's why we returned again. I will refer my family and friends when lookin Very friendly ! This is second car purchased there . Rodney King is great that's why we returned again. I will refer my family and friends when looking for a vehicle . More

Just came in for a repair this time, no car purchase Noticed "funny" noise in front of car. Older lady, nobody living with me, no immediate help in my household. Called and left a message w female, (for Noticed "funny" noise in front of car. Older lady, nobody living with me, no immediate help in my household. Called and left a message w female, (forgot name) at service department and after 1plus hour and no call back, I risked to drive the 7 miles to dealership. Ken was very nice and had Pat take a drive around the block. Found nail in tire. Fixed tire, alignment and tire rotation done. Within 2 hrs I was done and ready to go to a funeral in Port Arthur. Thank you soooo much for saving my day. This IS why I ALWAYS do come back to Freeman in Irving. I DO TRUST YOU ........ More

Great experience My service advisor Aaron Gonzales met all my expectations. No surprises as requested services were performed in shorter time and less cost than estima My service advisor Aaron Gonzales met all my expectations. No surprises as requested services were performed in shorter time and less cost than estimated. Great service experience. More

Wonderful I had an excellent experience with Freeman Hyundai. David Herrera was very friendly and never gave me any difficulties with my service. I would recomm I had an excellent experience with Freeman Hyundai. David Herrera was very friendly and never gave me any difficulties with my service. I would recommend David to anyone and everyone. More

Great Experience! Still enjoying my 2007 Hyundai Azera, I was not thrilled with the idea of dealing with a car dealership and high-pressure sales techniques. But, it w Still enjoying my 2007 Hyundai Azera, I was not thrilled with the idea of dealing with a car dealership and high-pressure sales techniques. But, it was time for a new car. Freeman was recommended to me; and even though there were closer Hyundai dealerships, I decided to drive an hour to Freeman. Great decision! Maxanna Borden listened patiently to what I needed, found exactly the car I wanted, took me on a test drive, and never pressured me. Negotiations were easy and fair. I felt like I got a good trade-in value on my Azera. Everyone we met at the dealership treated us with courtesy. Nora Ramza was very efficient in getting our paperwork done. It was overall a great experience! More