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Norm Reeves Hyundai of Irving
Irving, TX
1,545 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,545 reviews
September 09, 2025
It was great Okay Stephanie was very warming welcoming knowledgeable about the car great test drive went over financing with this I gave us all the information we needed it was very good knowledgeable about the car great test drive went over financing with this I gave us all the information we needed it was very good More
by wilmastevenson77
Verified CustomerEmployees Worked With
Stephanie
September 05, 2025
Listened to our request and offered only they type of vehicle we were looking for without any pressure. vehicle we were looking for without any pressure. More
by SONIA.VAUGHAN
Employees Worked With
September 05, 2025
This was the best experience buying a car we have ever had! Would refer anyone to yall. had! Would refer anyone to yall. More
by moford88
Employees Worked With
Other Employees :
Lou Margetis
September 03, 2025
Service employees were not attentive nor friendly. I was given information about the work being done on my car by text,which I found very unprofessional. I was given information about the work being done on my car by text,which I found very unprofessional. More
by beclopez
Employees Worked With
I cannot remember his name
September 02, 2025
The repair we paid for did not fully fix the problem. The recommended replacement of the drive unit does not appear to be the issue with the tailgate. When we use the button on the tailgate, the latch re The recommended replacement of the drive unit does not appear to be the issue with the tailgate. When we use the button on the tailgate, the latch releases, but the drive unit does not engage. Pressing the button a second time engages the drive units and the liftgate opens normally. There is no indication of drive unit weakness, and it lifts and closes the liftgate just as it always has. It appears that the problem has been misdiagnosed, and the $2,200 repair is not needed. As a result we are skeptical the dealer can identify why the liftgate latch opens, but the drive unit does not engage. It calls to question whether the replaced module is operating correctly. We’re dissatisfied with the service we’ve received. Please let us know if you will troubleshoot this issue to identify why the drive unit is not engaging. .. More
by texpaines
Employees Worked With
Stephen Lake
September 02, 2025
Very friendly and very professional. If the need ever arises I will use them again If the need ever arises I will use them again More
by techmoe
Employees Worked With
Other Employees :
Jennifer Stapleton
September 01, 2025
They were servicing what seemed like 7 - 10 new cars from the dealership for some reason when I arrived. I waited 10 min to be checked in . The service department seem understaffed and over run. the dealership for some reason when I arrived. I waited 10 min to be checked in . The service department seem understaffed and over run. More
by chrystalinwarren
Employees Worked With
na
September 01, 2025
Great communication and kept me updated at all times. I couldn't be more impressed with the service provided. They made the entire process seamless and kept me informed every step of the way. The repair I couldn't be more impressed with the service provided. They made the entire process seamless and kept me informed every step of the way. The repair work was great More
by Iriis.guido
Employees Worked With
Ozzy
