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Norm Reeves Hyundai of Irving

Irving, TX

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Employees
Reviews
Vehicles
4.3
1,466 Reviews
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1800 E Airport Fwy

Irving, TX

75062

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Showing 1,466 reviews

May 10, 2025

It was easy to set up the appointment Customer service was excellent Very friendly people working with me It didn’t take long for the work to get done I sat in the very comfortable lounge area. More

by tthoreson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Stapleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025

Great dealership with outstanding service department ! Service team is caring with wonderful follow up. Shout out to Sully Sullivan for his tremendous service oriented follow up and assistance. Thanks More

by Librarydoc
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sully Sullivan and Ken Demarest
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May 05, 2025

Had to replace dead battery and worn wiper blades Ken was very responsive and informative More

by gingram0
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
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May 06, 2025 -

Norm Reeves Hyundai of Irving responded

Thank you for sharing your experience. We’re so glad Ken could help get your replacement battery and wiper blades sorted quickly and keep you informed every step of the way. 🚗✨ Reliable service is exactly what we aim for, and your feedback lets us know we’re on the right track.

May 05, 2025

I was received timely for my 7 AM service appointment. They checked me in and my car. My wait for an oil change, general inspection, and coolant change, including hybrid inverter coolant was completed wit More

by lxacev75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Stapleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Norm Reeves Hyundai of Irving responded

We’re thrilled to hear your appointment went smoothly! On this National Beverage Day, we’re extra proud that our lounge’s coffee, tea, and snacks hit the spot while you waited. ☕🎉 Your trust means everything to us. Thanks for choosing Norm Reeves Hyundai Irving!

May 03, 2025

Sam was great, efficient, and helped me out with my new vehicle. He also didn’t try to over charge me on unnecessary things. More

by Diego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
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May 05, 2025 -

Norm Reeves Hyundai of Irving responded

Diego, it’s fantastic to hear Sam made your new-vehicle experience both smooth and honest! Enjoy the ride, and remember Sam’s got your back if you ever have questions down the road.

May 02, 2025

Very friendly and knowledgeable. Kept me informed all the way. I will be back and will recommend highly to anyone More

by garf4273
Recommend Dealer
Yes
Employees Worked With
Jesse
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May 05, 2025 -

Norm Reeves Hyundai of Irving responded

Your kind words about our friendly team mean the world to us. We’ll keep you in the loop every step of the way—looking forward to your next visit!

May 02, 2025

As always, they helped me evaluate my maintenance needs and get them taken care of. More

by us1
Recommend Dealer
Yes
Employees Worked With
Jessie
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May 05, 2025 -

Norm Reeves Hyundai of Irving responded

Always a pleasure to help you map out what your car needs and get it sorted—Jessie loves keeping your ride in top form! Can’t wait to see you again for your next check‑in.

May 02, 2025

Took vehicle to Freeman Buick for body repair. Everything looks good upon return of vehicle. The only delay I know of was attributed to the insurance company. More

by rickriel57
Recommend Dealer
Yes
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May 05, 2025 -

Norm Reeves Hyundai of Irving responded

Hi, Rick. Thanks for trusting us with your body repair. We’re so glad you’re pleased with the results! We appreciate your patience with the insurance process and hope you’re back to cruising safely.

May 01, 2025

Very friendly attentive and knowledgeable staff whom are dependable. A nice place to do business with! More

by Bob H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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May 01, 2025 -

Norm Reeves Hyundai of Irving responded

Bob, it's always a joy to do business with you! Amazing customers like you inspire us each and every day, and we genuinely appreciate your kind words. See you next time for another stunning 5-star visit!

April 29, 2025

The dealership was great Lou was great Rory was great everything was very smooth. Thanks yall. More

by GTSTYERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Stapleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Rory
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Apr 30, 2025 -

Norm Reeves Hyundai of Irving responded

This review has Lou and Rory doing a victory lap! 🚗🎉 We’re so glad everything felt as smooth as a Sunday drive. Thanks for cruising with us at Norm Reeves Hyundai Irving, and we can’t wait to welcome you back!

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