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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,319 Reviews
Call Dealership (562) 353-4062
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10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,319 reviews

September 26, 2023

Sameer is the man! ! Best sales experience I’ve ever had. He went above and beyond and I am grateful for that. More

by Juan Jaime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sameer Saddiqi
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Sep 27, 2023 -

Norm Reeves Hyundai Superstore responded

We're thrilled to hear that Sameer provided you with the best sales experience you've ever had and went above and beyond to assist you. Customer satisfaction is our priority, and we're grateful for your kind words. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your business!

September 24, 2023

Marisol was amazing. She helped me and answered all of my questions. The work was down within a reasonable amount of time and they checked on the window that was sporadic More

by Talbott.elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol
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Sep 24, 2023 -

Talbott.elizabeth responded

Good experience!

Sep 27, 2023 -

Norm Reeves Hyundai Superstore responded

We're delighted to hear that Marisol provided you with amazing assistance and ensured your questions were answered and the necessary work was completed within a reasonable time frame. Going the extra mile to check on the window issue demonstrates our commitment to customer satisfaction. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out.

September 23, 2023

Fast efficient service and good communication. I appreciated that the service department was able to squeeze me in without an appointment. More

by sehankins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
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Sep 27, 2023 -

Norm Reeves Hyundai Superstore responded

Fast efficient service and good communication. I appreciated that the service department was able to squeeze me in without an appointment.

September 16, 2023

I went in for an auto recall. Louie was courteous and professional. They treated me like I was special. Outstanding customer service. More

by VicM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Ramos
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Sep 19, 2023 -

Norm Reeves Hyundai Superstore responded

I went in for an auto recall. Louie was courteous and professional. They treated me like I was special. Outstanding customer service.

September 10, 2023

Sales rep jalil was great and helped us in all aspects. It was a wonderful experience. More

by mandeep
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
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Sep 12, 2023 -

Norm Reeves Hyundai Superstore responded

We're thrilled to hear that Jalil provided great assistance and made your car-buying experience wonderful. If you have any more comments or need assistance in the future, please don't hesitate to reach out.

September 08, 2023

We were searching for a vehicle online. We found one we liked and the pricing was given on the website so we requested to test drive. We love the transparent pricing and the friendly servic More

by sfam1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon No, Mike Monji
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Sep 12, 2023 -

Norm Reeves Hyundai Superstore responded

We're pleased to hear that you appreciated our transparent pricing and friendly service during your vehicle search. If you have any more comments or need assistance in the future, please don't hesitate to reach out.

September 03, 2023

My salesman Mustafa was wonderful, very knowledgeable, and helpful. Great salesmanship-never felt pressured or stressed. I hope he is appreciated, has an ability to connect with his customers. More

by anamirtha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole, Mustafa Eldiven
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Sep 05, 2023 -

Norm Reeves Hyundai Superstore responded

Creating a positive and stress-free environment is essential during the car-buying process, and we're thrilled to hear Mustafa was able to do that!

Sep 06, 2023 -

anamirtha responded

Couldn’t be happier with the service I received….oh and I LIVE MY CAR❤️!

September 03, 2023

It was our first time at this dealership, we were amazed by how easy and professional the entire process was. We were treated with respect from the moment we walked in, we will definitely recommend them. More

by randysevillano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique in service department , Gerardo Dorantes, Mustafa Eldiven
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Sep 05, 2023 -

Norm Reeves Hyundai Superstore responded

We're delighted to hear about your positive first-time experience at the dealership! It's wonderful that you found the process easy, professional, and that you were treated with respect throughout your visit. Thank you for recommending them to others – word-of-mouth recommendations are valuable and speak to the quality of service provided.

September 02, 2023

Outstanding experience with Jay Saleem, Jonnathon Prado, Jason Bueno, Alex Fuller & David Rosas. Great satisfaction with Santa Fe Hybrid, negotiated price and guidance on car features. Highly recommend to a More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonnathan Prado, Jason Bueno, Alex Fuller, David Rosas, Jay Saleem
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Sep 05, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your outstanding experience with Jay, Jonnathon, Jason, Alex, and David! It's fantastic that you had a positive interaction with multiple team members and that they provided excellent guidance on the Santa Fe Hybrid, and helped you with car features. Your recommendation to others is greatly appreciated.

August 30, 2023

Iv been in deal-ships , but I can tell you this … Hyundai in Cerritos is the greatest More

by Theresacnorth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon , he is awesome and Arthur. Both made me feel so at home and they never pressured me in anyway. Truly wonderful young gentleman. , Khalid Bashir, Jalil Bashir
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Aug 31, 2023 -

Norm Reeves Hyundai Superstore responded

We're honored to receive your kind words! Thank you for choosing Hyundai in Cerritos. We're dedicated to providing exceptional service and a great dealership experience. If you ever need anything or have further questions, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you with excellence!

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