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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
Vehicles
4.7
3,302 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,302 reviews

September 05, 2024

Moe was amazing. Very thorough with explanations. So great about communicating throughout the process what was going on. And just a very pleasant personality, cong More

by jillhitchcock1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
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Sep 06, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you, Jill, for sharing your fantastic experience with Moe and the team! We're so glad to hear that Moe's thorough explanations and great communication made the process smooth for you. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing Norm Reeves Hyundai!

September 03, 2024

Everyone was very nice and helpful. I feel like I should of got Lyft both More

by Julielj68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for rating us, Julie. We're glad that our team was positive and helpful to you. We appreciate your feedback and will be here for you if you need additional assistance.

September 03, 2024

Courteous and helpful people. Facility is so clean and the waiting time is short. Advises us things thats need to be done to our vehicle and advised us for future maintenance sche More

by eabongon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Ramos and Jayden Ramirez
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Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for the 5-star review! We're so happy that you had a positive service experience! Thank you for stopping by, and we'll be here if you need help in the future.

September 03, 2024

Great customer service! Candace always kept me informed during the process. They found what the issue was and repaired it. More

by Lberger53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
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Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

We're very happy to hear these kind words about Candace! We always want to deliver an exceptional experience and reviews like yours help us know how we're doing. Thank you!

September 03, 2024

Good customer service. Representative answer all my question...and the dealership have patience I will come again for next time service More

by Wu188188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
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Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to leave us your feedback. We're glad that you got the answers you need during your recent service experience. We look forward to assisting you again in the future.

August 31, 2024

I already submitted feedback so stop asking. You obviously didn't read and respond to thr last negative feedback I gave More

by Nunya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javed Rasheed, Gerardo Dorantes, Saeed Naderi, Saeid Nouri, Lisa Melson, Clay Van Hook, Cesar Medina, Reyes Lopez, Justin Lingao, Hemanshu. Bagga
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Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

Nunya, I'm here to help. I’d be happy to work with you to resolve the issue. Thank you, Bill Stephens, General Manager 562-405-3505

August 31, 2024

We’ve brought 2 new cars there! Have been pleased with the vehicle and their service! More

by Joeramierz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
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Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

We're glad to hear this, Joe! Thank you so much for your positive feedback, and enjoy.

August 30, 2024

Great service center with friendly trustworthy staff that will only sell you what you need. More

by andyrdean44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monji
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Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

We're so glad you had a 5-star experience with us at Norm Reeves Hyundai. We appreciate your kind recommendation and hope you have a great day.

August 30, 2024

Candace was amazing. Far exceeded expectations. Absolutely explained everything and was patient with my requests. More

by Matthewsundquist
Recommend Dealer
Yes
Employees Worked With
Candace
Report | Print
Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for the feedback, Matthew! We appreciate it and hope to help you again, whether it be with service or sales.

August 30, 2024

Took me a while to get the appointment. But overall experience was good once the car was dropped More

by jay413513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hemanshu. Bagga
Report | Print
Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

We're glad that you had a positive experience with us. Thank you for stopping by!

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