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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,319 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,319 reviews

November 28, 2023

Mohammed never informed me that there would be a diagnostic fee only after I decided not to have my vehicle repaired. Did he express a fee? More

by Gyplumbing
Recommend Dealer
No
Employees Worked With
Mohammed
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November 28, 2023

car is good ! best car It was the best car. I brag about it to others a lot. More

by jskusa
Recommend Dealer
Yes
Employees Worked With
Alex Jang, Alex Jang
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November 28, 2023

Very nice place of business. Everything was nice and clean. Staff was very friendly. Nice waiting atea More

by barging hunter
Recommend Dealer
Yes
Employees Worked With
Juan Gallego
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November 28, 2023

Went to pickup my car. Paid right away. Then was told they were getting my car. I stood outside for about 45 minutes waiting. Then I had to ask someone what's going on. The More

by eric.sviatek
Recommend Dealer
No
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November 27, 2023

Great service Good place to recommend Good place and service to recommend Thanks for everything More

by elitlaco
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos and did a great job
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Nov 27, 2023 -

Norm Reeves Hyundai Superstore responded

Thanks for the endorsement! We're here to help with any future service needs or questions!

November 27, 2023

Went in to finalize an Ioniq 5. I worked with Jalil and he was phenomenal! Very polite, knowledgeable, and patient. He was kind and did not push us on anything additional. He worked More

by estherchung5
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
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Nov 27, 2023 -

Norm Reeves Hyundai Superstore responded

The IONIQ 5 is an exciting model. We hope you are enjoying it so far! We are always here to help should you have any questions come up!

November 27, 2023

The waiting time for service was long but the service from Louie was very professional More

by rmakeawish2006
Recommend Dealer
Yes
Employees Worked With
Louie Ramos
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Nov 27, 2023 -

Norm Reeves Hyundai Superstore responded

We are happy to hear your service was positive overall, we do apologize for the lengthy visit, however. Thank you for the feedback!

November 27, 2023

Really great dealership to work with. I was able to check inventory online, found vehicle I was interested in, and Alejandra set up a test drive and sale for me that morning. Very straigh More

by traepalmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alejandra Castillo
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Nov 27, 2023 -

Norm Reeves Hyundai Superstore responded

It's awesome to hear about your experience. Thanks so much for taking the time to detail this review!

November 27, 2023

Mohammad was fine- except I requested an estimate on some windshield and body repair. He said I’d receive the estimate via email but I never got any estimate! More

by Esand21970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamnad
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Nov 28, 2023 -

Norm Reeves Hyundai Superstore responded

Esand, Sorry to hear about your issue. Please reach out to me and I will be happy to follow up. Bill Stephens General Manager Bill.stephens@normreeves.com 562-405-3505

November 27, 2023

I was really impressed how quickly they attended to you and what you are looking for. More

by atgarcia_2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Borna Baba Ahmadi
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Nov 28, 2023 -

Norm Reeves Hyundai Superstore responded

Thanks for the kind words!

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