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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,321 Reviews
Call Dealership (562) 353-4062
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10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,321 reviews

December 09, 2023

Gary is one of my favorite service advisors. Communicative, friendly, and transparent. Listens to everything I have to say and provides his input and is willing to discuss everything. No complai More

by NikK
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
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Dec 11, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gary. We appreciate your feedback and look forward to serving you again in the future.

December 09, 2023

the service it was the worst ever my car feels the same than before 1 More

by viesca.sanjuana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lingao
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Dec 11, 2023 -

Norm Reeves Hyundai Superstore responded

We're sorry to see this negative feedback and we would like to learn more about the issue you are having. To discuss this please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

December 09, 2023

Pretty fast on helping me and kept in contact with me about my vehicle while I waited and informed me when it was ready right away More

by redd3352580
Recommend Dealer
Yes
Employees Worked With
Candice I believe
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Dec 11, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that our team provided fast and attentive service. We appreciate your trust in our dealership and look forward to assisting you in the future. Safe travels!

December 08, 2023

Dropping off and 'checking in the car' was easy. Communication was good Picking up the car was also very easy More

by lisa.samel
Recommend Dealer
Yes
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Dec 08, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with our dealership! We're delighted to hear that the drop-off, communication, and pick-up processes were seamless for you. We appreciate your feedback and look forward to serving you again in the future.

December 08, 2023

Employees were very knowledgeable and friendly. I had a good car buying experience. They took their time explaining everything thoroughly to me. More

by tsolorzano07
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez, Brandon Rodriguez
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Dec 08, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our knowledgeable and friendly team made your car buying experience enjoyable. We appreciate your trust in us and look forward to serving you again in the future.

December 08, 2023

Gary Ohnesorgen always takes great care of us. He has been respectful, personable and professional. I have been coming to your dealership since 2019 and Gary has been my service advisor since then More

by teamfortney
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
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Dec 08, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your continued trust in our dealership, and we appreciate your kind words about Gary's excellent service. We're committed to providing a respectful and professional experience for every customer, and we look forward to serving you for years to come.

December 08, 2023

I waited over 45 minutes for my car even though it was ready for pickup the day before. I only got serviced because I approached the desk after being told to wait in the lobby. More

by reneebogy
Recommend Dealer
No
Employees Worked With
Service center
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Dec 08, 2023 -

Norm Reeves Hyundai Superstore responded

Renee, we're sorry to hear about the inconvenience you experienced with our service center. If you would like to discuss this matter please reach out to me Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

December 08, 2023

Nice, satisfied. Perfect location and professional service.. Delivered On time and friendly environment. Cleanliness and easy to approach... More

by libertyestomo
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Dec 08, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience! We're delighted to hear that you found our location perfect, enjoyed professional service, and appreciated our timely delivery, friendly environment, and cleanliness. We look forward to serving you again in the future.

December 08, 2023

Very kind and well organized. But it took a quite long time to get service. More

by EUNSUK831
Recommend Dealer
Yes
Employees Worked With
Louis Ramos He very kind and profesional
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Dec 08, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words and feedback. We appreciate your patience and will strive to improve our service efficiency for a better customer experience in the future.

December 08, 2023

Diagnosis and requesting a confirmation process is impressed and very satisfied I will recommend this dealership to my friends. More

by Mikeniro
Recommend Dealer
Yes
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Dec 08, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with our diagnosis and confirmation process. We appreciate your recommendation and look forward to assisting your friends in the future.

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