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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,321 Reviews
Call Dealership (562) 353-4062
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10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,321 reviews

December 13, 2023

Though I did not have an appointment I was taken care of when I came in in a timely manner. I appreciate the level of service and interest taken by Gary, my service writer More

by hankinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
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Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that Gary provided you with excellent service, even without an appointment. We appreciate your trust in our dealership and look forward to serving you again in the future.

December 13, 2023

As soon as I pulled up, Justin came out and greeted me. He made sure he went over everything with me and help me to feel comfortable why my palisade was being worked on. More

by trenacia_hogan
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
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Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience, [Reviewer's Name]! We're thrilled to hear that Justin provided you with excellent service and made sure you felt comfortable during your visit. We appreciate your trust and look forward to serving you again in the future. Safe travels!

December 13, 2023

He is very honest man and excellent service. He did not waste my time and sold as we agreed. More

by harasong
Recommend Dealer
Yes
Employees Worked With
Arthur Ortega, Arthur Ortega
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Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We truly appreciate your trust and are delighted to hear about your positive experience. We look forward to serving you again in the future. Safe travels!

December 13, 2023

Took care of same as family member Explained very well about each car. Guide me to buy right vehicle with my budget More

by leonee77
Recommend Dealer
Yes
Employees Worked With
Raj Singh
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Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing us! We're thrilled to hear that you felt like family during your visit. It's our pleasure to help you find the perfect vehicle within your budget. Safe travels in your new car!

December 12, 2023

Excellent, no pressure car buying experience. I want to thank Sameer for a quick and easy process. More

by richardgalldrywall
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Gerardo Dorantes
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Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent and pressure-free car buying experience with Sameer. Enjoy your new car, and we appreciate your trust in our dealership!

December 12, 2023

Had to wait 4weeks to schedule an oil change. Way too expensive. Don't think I will come back More

by nkass776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SVC advisor not listed here
Report | Print
Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear that you had a negative experience working with our service team. We aim to provide top-notch service every time and would like to discuss your experience with you. Please reach out to me at 562-405-3505 if you are willing to talk about this matter. Thank you. -Bill Stephens, General Manager.

December 11, 2023

All of the people mentioned went way beyond the mean of call and are definitely a major asset to that location. Thanks for always making me feel very important even on an oil change , Sincerely Walter, Kei More

by 11937mossman
Recommend Dealer
Yes
Employees Worked With
New service Teck , Cynthia , Bill Steven's, David sales manager, and even Ceasar made sure I was treated with VIP STATUS
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Dec 11, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that our team exceeded your expectations. We appreciate your trust in us and look forward to serving you again for all your automotive needs.

Dec 11, 2023 -

11937mossman responded

WOW

December 11, 2023

Great customer service Attention to detail and friendly interaction Overall experience was very positive Excellent work More

by redj73
Recommend Dealer
Yes
Report | Print
Dec 11, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience and appreciate your feedback. If you ever need anything in the future, we're here for you. Safe travels!

December 10, 2023

Very clean. Very welcoming. Very courteous Outstanding. Kind. Courteous. Welcoming. Made me feel calm and comfortable More

by pete4dgre
Recommend Dealer
Yes
Employees Worked With
Borna
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Dec 11, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our dealership clean and our team welcoming and courteous. We appreciate your feedback and look forward to serving you again in the future.

December 10, 2023

Norm Reeves Hyundai is very professional, they work efficiently and offer accommodating payment options. They have a clean, comfortable and spacious waiting area. More

by Chilibeanx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Jaber
Report | Print
Dec 11, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our team professional, our service efficient, and our payment options accommodating. We strive to provide a clean, comfortable, and spacious environment for our valued customers. We appreciate your support!

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