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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,303 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,303 reviews

February 05, 2024

It was good. They let us leave our car over night because we forgot to come get it. Very happy. A little too pricy with the labor cost for just an oil change thou More

by Joshua45
Recommend Dealer
Yes
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Joshua, we appreciate your thorough feedback and will use it to grow and improve. Please reach out if we can assist you again in the future.

February 04, 2024

Was able to accommodate appointment change, communicated status, got me in and out quickly Was able to accommodate appointment change, communicated status, got me in and out quickly , friendly staff and pos More

by Justin.Ponticelli
Recommend Dealer
Yes
Employees Worked With
Mo
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team was able to accommodate your appointment change and provide efficient service. We appreciate your kind words and look forward to serving you again in the future!

February 04, 2024

Customer service was excellent, always friendly Very attentive to my vehicles need and informative Awesome More

by harmel29
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words about our customer service and attentiveness to your vehicle's needs. We strive to provide an exceptional experience for every customer. We appreciate your feedback and look forward to serving you again in the future.

February 04, 2024

Tannaz was very friendly to work with and helped me out of the way to secure car of my choice. She also kept me well informed about pricing, timing and next steps. It was really a pleasure working with he More

by Vilas G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tannaz Jalilsood
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! It was a pleasure assisting you, and I'm thrilled to hear that you had a positive experience with us. We appreciate your recommendation and look forward to serving you again in the future.

February 03, 2024

Very kind people The dealers are extremely kind and I was explained quite well regarding the car that I purchased. More

by yonggoo74
Recommend Dealer
Yes
Employees Worked With
Javed Rasheed, Javed Rasheed
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We strive to provide exceptional service and thorough explanations to all our customers. Enjoy your new car!

February 03, 2024

Friendly but not accommodating as they always sent me outside and never told me about their waiting area which was out of view. More

by Email4beve
Recommend Dealer
Yes
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

We're truly sorry for any inconvenience you experienced during your visit. We strive to provide a comfortable experience for all our customers and will ensure better communication about our waiting area in the future.

February 03, 2024

Good explanations. Good care for my car. Quick service. Good feedback. Appreciated the ride home while car was bring serviced. More

by Graceshin95
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

We are truly grateful for your kind words and are thrilled to hear that you appreciated our explanations, care for your car, quick service, and feedback. Thank you for choosing us, and we look forward to serving you again in the future!

February 03, 2024

I had an appointment and the service dept was ready when I got there. There was also good follow up about a part that needed to be ordered for my car. More

by Simbi.Mahlanza
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

We're thrilled to hear that your appointment went smoothly and that our service department was prepared for you. We apologize for any inconvenience caused by the need to order a part and appreciate your patience as we work to ensure your car receives the best care possible.

February 02, 2024

Juan Gallegos provided excellent customer service. He was very helpful and made me feel very comfortable when I asked questions regarding my vehicle. More

by Patrizia7290
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with Juan! We're thrilled to hear that he provided excellent service and made you feel comfortable. We appreciate your feedback!

February 02, 2024

He was very kind and friendly. He update me the status by message right away after done. More

by Hanna8179
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're glad to hear that our team member provided friendly service and kept you informed promptly. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

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