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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
Vehicles
4.7
3,303 Reviews
Call Dealership (562) 353-4062
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10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,303 reviews

February 08, 2024

It was friendly and seamless. People at the dealership were very friendly and welcoming. It was nice More

by Jiaone4
Recommend Dealer
Yes
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Feb 08, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with our friendly team! We're thrilled to hear that you felt welcomed during your visit. We look forward to serving you again in the future.

February 08, 2024

It was fine The staff was nice and helpful. Would have liked better communication re: the fix. More

by ljmussa
Recommend Dealer
Yes
Employees Worked With
Louis
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Feb 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We're glad to hear you found our staff helpful. We apologize for any miscommunication and will strive to improve in that area.

February 08, 2024

Professional. Clean facility. And he was amazing to work with. Very personable. Listened to concerns. Patient with my husband. Made eye contact. More

by Amber.Beach2
Recommend Dealer
Yes
Employees Worked With
Enrique
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Feb 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We strive to provide a professional and welcoming experience for all our customers. We're delighted to hear that you had a positive interaction with us and that we could address your concerns effectively. We look forward to serving you again in the future!

February 08, 2024

Easily available online appointments. Quick service. Friendly atmosphere. Only one suggestion there was only one way Lyft service for car drop off. So during car pick up no additional ser More

by Jayukamat
Recommend Dealer
Yes
Employees Worked With
Gary
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Feb 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your valuable feedback! We're thrilled to hear you had a positive experience with our online appointment system and quick service. We'll certainly consider your suggestion for additional drop-off options in the future. We appreciate your business and hope to see you again soon!

February 08, 2024

Friendly, professional, excellent service Specially the saleslady is really kind and knowledgeable and helpful. Very pleasant experience! More

by changgpray
Recommend Dealer
Yes
Employees Worked With
Excellent
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Feb 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience with us, especially with our knowledgeable and helpful sales team. We appreciate your feedback and hope to serve you again in the future.

February 07, 2024

I am always very pleased with the service, it is hard to get appointments though. More

by Gotrum13
Recommend Dealer
Yes
Employees Worked With
Mahamamed
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Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We're delighted to hear that you're pleased with our service. We understand your frustration with appointment availability and are working to improve scheduling efficiency.

February 06, 2024

Tannaz and Brittany have been a great help to me and my family in helping us lease new Hyundai’s. We hope to do business with them again soon for our next car. More

by Nate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany 5 stars, Alex (Finance) 5 stars, Saeid Nouri, Tannaz Jalilsood
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Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with Tannaz and Brittany! We're delighted to hear that they provided excellent service during your lease process. We look forward to assisting you again in the future.

February 06, 2024

Great people, great service, very professional. Recommend friends and family and or anyone who asks me about my Hyundai and or the Dealership!! More

by Cbordinaro
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
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Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words and for recommending us to your friends and family! We appreciate your support.

February 06, 2024

Quick and friendly Fast check in, Candice came to my car and allowed me to stay in the car while she checked my car in for service. Once my car was ready she found me in the lobby and walked me to my car More

by Sharonliz23
Recommend Dealer
Yes
Employees Worked With
Candice
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Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Sharon, thanks so much for sharing your experience with Candice and our service team. We look forward to working with you again!

February 06, 2024

It was friendly and good All the personal was amicable and professional. I found what I wanted. More

by gemartnuevo
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez, Miguel Gonzalez
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Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. If you ever need anything else, don't hesitate to reach out. Safe travels!

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