Norm Reeves Hyundai Superstore
Cerritos, CA
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Super friendly and helpful, organized getting me a Lyft to and from the dealership. Super friendly and helpful, organized getting me a Lyft to and from the dealership which was extremely appreciated to and from the dealership. Super friendly and helpful, organized getting me a Lyft to and from the dealership which was extremely appreciated More
Professional and pleasant The experience was very professional and pleasant. They were very attentive Gary O. has always provided great customer service. professional and pleasant. They were very attentive Gary O. has always provided great customer service. More
The work was completed well, and the intake process was smooth. Pick up had a few hiccups. I paid my bill online to save time-as it was suggested by text, and called in so that my car would be waiting for smooth. Pick up had a few hiccups. I paid my bill online to save time-as it was suggested by text, and called in so that my car would be waiting for me. But, I still had to wait in the same line as those who hadn’t paid in advance - defeating the whole point. There was also a snafu in that someone’s keys were misplaced, and the car was blocking all the other cars in, including mine. Last, and the weirdest, 3 employees started horsing around and then it almost turned into a fight when it went too far! Another employee broke it up. More
It’s a good dealership to not just get serviced in but to also buy cars in. Reason being on why I say this is because my vehicle was also bought here. Every staff has been extremely friendly and helpful. also buy cars in. Reason being on why I say this is because my vehicle was also bought here. Every staff has been extremely friendly and helpful. More