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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,303 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,303 reviews

March 03, 2024

They were very helpful and explained everything They explained how the finance worked and the extended warranty More

by Susanzepeda31
Recommend Dealer
Yes
Mar 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks for writing this review! We're happy to hear our team took great care of your during your time at our dealership.

March 03, 2024

It was a very welcoming and friendly experience. The dealership was very nice and staff that works there are very helpful. More

by cfloyd3500
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience with us! We're always happy to hear when customers have a 5-star visit with our team.

March 02, 2024

Very bad experience. I asked the used cars manager ' Clay' to change the air and cabin filter s because they were very duty. ( When turning the ac. The odor was unbearabl More

by mariob15
Recommend Dealer
No
Employees Worked With
Saeed Naderi, Saeed Naderi
Oct 25, 2024 -

Norm Reeves Hyundai Superstore responded

We're disappointed to read of the issues that you had in getting your air and cabin filters replaced on your used Toyota, Mario. Please contact our dealership to resolve any outstanding issues. Thank you. Bill Stephens, General Manager

March 02, 2024

Excellent, with great inventory and friendly staff. The location of the dealership is great and the car inventory makes it easier to make a decision when buying a vehicle. More

by karloz655
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Ortega, Arthur Ortega
Mar 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your five star review! We're happy to hear that our team hit the mark with you.

March 02, 2024

She was very helpful and knowledgeable! ! My experience was much quicker than I had expected to wait. I would absolutely come back and speak with Candice again. So helpful and friendly. More

by Stephani.buchholz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice
Mar 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to write us a review! We're happy to hear that Candice and the crew made sure you had a five star experience.

March 02, 2024

It was a very clean, helpful and inviting space for my first car buying experience. More

by freddyxsoccer
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Gerardo Dorantes
Mar 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks for leaving us your five star rating! We're glad to hear you had a great time with us, and we're here for you in the future as well!

February 29, 2024

Very excellent service and the sales associates are very attentive. Highly recommended. Thank you Juan! More

by monicajerez8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
Feb 29, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks for taking the time to leave this review, Monica! We're glad to hear that Juan and our team made your visit worthy of five stars.

February 29, 2024

Mohammed was excellent. I had to wait three hours for my car for routine routine maintenance. Then had to come back and wait another 45 minutes because my air filter wasn't More

by Thjdyells
Recommend Dealer
Yes
Employees Worked With
Mohammed jabber
Feb 29, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks for taking the time to leave this feedback! We're happy to hear that Mohammed made sure you were taken care of during your visit. We look forward to working with you again soon!

February 28, 2024

It took almost 6 weeks to get the necessary parts and Mo made sure we had a loaner the entire time. More

by nancy35
Recommend Dealer
Yes
Employees Worked With
Mo
Feb 28, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks for sharing your feedback with us, Nancy! We're glad to hear that Mo and our team made sure you were taken care of. Let us know if there is anything else we can do for you!

February 28, 2024

Good, not a 5 because the service took 2hrs, even with an appointment. An oil change should be no more than 1hr More

by Injoquebrando
Recommend Dealer
Yes
Employees Worked With
Enrrique
Feb 28, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to leave your feedback. Let us know what else we can do to make your next visit a 5-star experience- we hope to work with you again!

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