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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,303 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,303 reviews

March 09, 2024

Great service Was very friendly communication was excellent Best service ive had Would recommend the dealership to friends family More

by Dlopez90621
Recommend Dealer
Yes
Employees Worked With
Guadalupe
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear you had such a positive experience with us. Your recommendation means a lot to us, and we look forward to assisting you, your friends, and your family in the future.

March 08, 2024

Very efficient and courteous. Got a large amount of work done in one day. Very pleasant staff More

by Bjordanshouse
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louie
Jul 24, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're glad to hear you found our staff efficient and courteous. We appreciate your business!

March 08, 2024

fast service and good communication Not pushy to do any more services to the car Friendly service and very attentive More

by Crystalwittman1215
Recommend Dealer
Yes
Employees Worked With
juan gallegos
Mar 08, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your experience! We're thrilled to have exceeded your expectations and are grateful for your support. We can't wait to assist you with all your automotive needs in the future!

March 08, 2024

Unable to update my navigation system: when I made my appt. I was told it would take about 45 minutes to check my system to see why it's not updating. Upon my arrival, I was then told it would take more More

by Mrtimothy50
Purchase Time
Recommend Dealer
No
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Timothy, we're sorry to hear that you had a frustrating experience working with our team. We understand that your time is valuable and we apologize for the inconvenience. If you would like to discuss this please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

March 08, 2024

Very good service I get a very good service and follow up, my car is great condition. More

by Clarissa D
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Louie Ramos
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you're satisfied with our service and that your car is in great condition. We appreciate your business and look forward to serving you again in the future!

March 08, 2024

In and out quickly yada, yada and so forth and so on. Pleasant and efficient More

by Catagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary, service writer.
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience! We're thrilled to hear you found our service both pleasant and efficient. We appreciate your feedback and hope to serve you again in the future!

March 07, 2024

Informative looked out for my interest asked if there was anything else I needed very knowledgeable More

by Dantheman4Usc
Recommend Dealer
Yes
Employees Worked With
Gary
Jul 10, 2024 -

Norm Reeves Hyundai Superstore responded

I'm happy to hear that the service you received for your Hyundai was what you expected, Dan! I'm glad to know that your service visit went so well. Thanks so much, and I hope to see you again! Bill Stephens, General Manager

March 07, 2024

From the moment I called to make the appointment to get serviced for my car. The staff was very pleasant and helpful. When I arrived to my appointment, they were very attentive and explained everything cle More

by Lizbethkg97
Recommend Dealer
Yes
Employees Worked With
Moe
Mar 08, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team. We strive to provide exceptional service and clear communication every step of the way. We appreciate your business and look forward to serving you again in the future!

March 06, 2024

Quick and willing to work with me Sales staff was professional and helpful, finance manager explained options clearly and wasn't too pushy. More

by andystevenmorris
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Saeed Naderi
Mar 06, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your positive feedback! We're glad to hear that our team was quick, professional, and helpful during your visit. We appreciate your business and hope to assist you again in the future.

March 06, 2024

I made an appointment and showed up on time. They took me right in and the service took less than two hours. I like that because I was waiting. Only problem I found was too many reminders for my More

by Waynemartie
Recommend Dealer
Yes
Employees Worked With
Idk.
Mar 06, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We appreciate your input and apologize for any confusion caused by the multiple appointment reminders. We'll take your comments into consideration to improve our communication process in the future. We value your business and hope to provide you with a smoother experience next time.

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