Norm Reeves Hyundai Superstore
Cerritos, CA
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Unable to update my navigation system: when I made my appt. I was told it would take about 45 minutes to check my system to see why it's not updating. Upon my arrival, I was then told it would take more appt. I was told it would take about 45 minutes to check my system to see why it's not updating. Upon my arrival, I was then told it would take more than 5 hours to conduct because it's Monday and you have a low workforce. When asked to come on a different day, I was told it doesn't matter what day it is, It will take over 5 hours. At that point, I walked out. More
From the moment I called to make the appointment to get serviced for my car. The staff was very pleasant and helpful. When I arrived to my appointment, they were very attentive and explained everything cle serviced for my car. The staff was very pleasant and helpful. When I arrived to my appointment, they were very attentive and explained everything clearly. More
Quick and willing to work with me Sales staff was professional and helpful, finance manager explained options clearly and wasn't too pushy. professional and helpful, finance manager explained options clearly and wasn't too pushy. More
I made an appointment and showed up on time. They took me right in and the service took less than two hours. I like that because I was waiting. Only problem I found was too many reminders for my They took me right in and the service took less than two hours. I like that because I was waiting. Only problem I found was too many reminders for my appt. One was enough. I think I got 3 reminders. It was confusing and I was unable to make sure that I had responded correctly. More