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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,303 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,303 reviews

March 12, 2024

But happy Always have a great experience with service! Quick, on time, friendly, very helpful people all around More

by wsalvador
Recommend Dealer
Yes
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that you always have a great time with our service. Our team is committed to providing quick, friendly, and helpful assistance every time. We appreciate your support!

March 11, 2024

Amicable service I wish I knew this survey was gonna be this long. I'm very busy at the moment More

by Gasconusa
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Jul 22, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We appreciate your time and are glad to hear you had a positive experience with us.

March 11, 2024

Very helpful and courteous. Answered all my questions The girls that handled payment however were not very informative, had to circle back to ask Gene More

by Kmlin.Ucsd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gene
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We're glad to hear our team provided helpful service. We apologize for any inconvenience with the payment process and will address this with our staff. We appreciate your business and hope to serve you better in the future.

March 11, 2024

Guadalupe was excellent 2 days prior during the test drive answering our questions and when we returned to purchase the vehicle, coming in on his day off. More

by edfelipe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Saeed Naderi
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that Guadalupe provided excellent service during your test drive and went above and beyond by coming in on his day off. We appreciate your business and hope you enjoy your new vehicle!

March 11, 2024

Original service was ok, but I've paid for a part and had no contact so far about when it will arrive. It was supposed to be 2 days. We are on day 10 now. More

by Jave
Recommend Dealer
No
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Jave, we're sorry to hear that you have had a disappointing experience with our service team. To discuss this matter please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

March 10, 2024

Car shopping started at Kia today. My husband and I along with my sister and brother-in-law were both looking for cars. We ended up going over to Norm Reeves Hyundai. We were approa More

by Tammy Fernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tannaz Jalilsood
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with Tannaz and our team at Norm Reeves Hyundai! We're thrilled to hear that she provided excellent service and helped you find the right deal. We look forward to assisting you again in the future. Drive safely!

March 10, 2024

Very attentive. They made sure I was taken care of and overall I love coming to this dealership! Best customer service out of the Cerritos car block. Alejandra is su More

by ajmunoz34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandra Castillo
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience at our dealership, and we appreciate your recognition of Alejandra's excellent customer service. We look forward to serving you again in the future!

March 10, 2024

Although it took a long time to get the part they needed, once it was received, the service department was very prompt in getting the work done. More

by thegimper
Recommend Dealer
Yes
Employees Worked With
Mohamed Jaber
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your feedback. We apologize for the delay in obtaining the part, but we're glad to hear our service team was prompt in completing the work once received. We appreciate your patience and your business.

March 09, 2024

Mo was professional, knowledgeable, and friendly. Mo answered all my questions and was understanding when he had to explain my questions again! More

by Bamunion
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that Mo provided you with excellent service. We strive to ensure all our customers feel valued and well-informed.

March 09, 2024

Awesome experience! Very easy no hassle process. Staff was excellent, professional, friendly and a pleasure to work with. Jalil went above and beyond to answer questions More

by JD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir, Jalil Bashir
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that you had an exceptional experience with us. Our team, especially Jalil, is dedicated to providing top-notch service. We appreciate your business and look forward to assisting you in the future.

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