Norm Reeves Hyundai Superstore

I'm very satisfy with the customer service offered by Hyundai in Cerritos. My car was a difficult to get a hold of but Ricky helped in making sure I get the car I want. He called me everyday to keep me u Hyundai in Cerritos. My car was a difficult to get a hold of but Ricky helped in making sure I get the car I want. He called me everyday to keep me updated on the status of my car and it's arrival. Thank you Ricky. I'm a very very happy customer. More

We had a very bad experience at Keyes Hyundai (Van Nuys). Their salesman would only focus on the monthly sales price and would not tell us the price of the car until the final papers were drawn up. Althoug Their salesman would only focus on the monthly sales price and would not tell us the price of the car until the final papers were drawn up. Although they "reduced" the monthly price by about $50, the car's base price had only been reduced about $500 -- clearly they were being dishonest with the price amount before/after negotiations. Cerritos Hyundai was the complete opposite experience. We were in and out of the dealer in about an hour, the terms of purchase were negotiated via email a day or two before, and the price/terms agreed to by email were the price/terms waiting for us at the dealer. No hidden fees/costs. No bate-and-switch. Nothing but courtesy, friendliness, and respect from Cerritos Hyundai. I would strongly suggest that anyone interested in buying a Hyundai go and visit Cerritos Hyundai rather than one of the bigger dealers, like Keyes, who clearly didn't want to work with us because they sell plenty of cars. We saved about $2,000 by buying with Cerritos, and the irony is that the car we purchased from Cerritos was transferred from Keyes for us... we in essence bought the same car at another dealer for significantly less. Great buying experience with Cerritos. More

I just bought a 2012 Accent GLS!! I actually wasn't looking to buy a new car at this time, but because of certain circumstances I decided it was time for a one. Besides, who can beat a 10 year/10,000 m looking to buy a new car at this time, but because of certain circumstances I decided it was time for a one. Besides, who can beat a 10 year/10,000 mile warranty, right?! Our saleman Riccardo was very knowledgeable and never made us feel pressured. Saeid was awesome at making the numbers fit into my budget and the finance guy, Mark, was HILARIOUS! He pretty much took the "sting" that some of us feel, out of signing a new contract. With that being said, if the service department is as good as the sales department, my next car will definitley be bought at Cerritos Hyundai! Thanks guys, I am LOVING my new car! More

I just drove out of the dealership In my 2012 Sonata! What a great experience they truly made me feel like a VIP. If my service experience is anything like my sales one Hyundai will own me forever. Ricky What a great experience they truly made me feel like a VIP. If my service experience is anything like my sales one Hyundai will own me forever. Ricky was such a gentleman and Javad his manager made sure I was comfortable with all the numbers and the new cool technology in the car. More

I highly recommend Cerritos Hyundai. I was looking for a I highly recommend Cerritos Hyundai. I was looking for a popular vehicle, with a certain package combination that's hard to come by. They have such I highly recommend Cerritos Hyundai. I was looking for a popular vehicle, with a certain package combination that's hard to come by. They have such a good size inventory that they had exactly the vehicle I was looking for in stock. Since it's a popular car and package, they could have tried to sell it to me at a higher price, but Cerritos Hyundai worked with me to offer the best price possible. Ricky was super helpful and made the buying process a breeze. He genuinely loves the brand and his job and looks out for his customers. I really appreciated his assistance. I live in LA, so I went out of my way a bit to shop at Cerritos Hyundai, but it was well worth the drive. Everyone with whom I've dealt thus far - in sales, finance and service - has been incredibly helpful and professional. More

I had called Cerritos Hyundai and Jeff Williams had helped me with the process of my purchase. He was kind enough to help me to various options and was very helpful into satisfying me. He was on top of helped me with the process of my purchase. He was kind enough to help me to various options and was very helpful into satisfying me. He was on top of everything and very prompt. I would totally recommend anyone to go to this dealer and would really recommend Jeff! More

We went to Glendora Hyundai dealership before visiting Cerritos and it was horrible. The sales person was nice but the sales manager was a jerk who did not seem to care if he put people in vehicles or not Cerritos and it was horrible. The sales person was nice but the sales manager was a jerk who did not seem to care if he put people in vehicles or not. He was unhelpful and unwilling to work with us at all which was absurd considering the fact that he did not have the color or style of vehicle that I wanted on his lot. He could not order the car I wanted and basically said I was out of luck. He didn't care and it was obvious - the sales room was empty - there were no other customers and the reason for that was telling - no one wanted to work for our business. Initially we avoided Cerritos Auto Mall because we had a horrible experience previously at Nissan but then thought we'd give it another shot because Hyundai was a different car dealer. When we got there the place was a flurry of activity with several customers and salespeople working to make car deals (a vast contrast to Glendora Hyundai). We worked with Jeff Williams who was hands down awesome and passionate about putting customers into the car they want to drive. He was very personable, actually listened to our concerns and was willing to work hard to assist with getting me into the car I wanted. Unfortunately the car that I could afford was out of stock so Jeff and Javed Rasheed (Finance Mgr) really worked with me on the price to get me into an even better car with more options for a fair price. After I left the dealership Jeff called me on my cell phone because they did not give me my second set of keys for my new car so he actually met me halfway to deliver the keys to me so I wouldn't have to drive all the way back to the dealership. Talk about service! I would recommend going to this dealership. More