Norm Reeves Hyundai Superstore
Cerritos, CA
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Chris Lopez is a truly exceptional service advisor over all. He provides excellent service every visit I pay him. Although I live in Costa Mesa, I drive 30 miles up to Cerritos for all kinds of service for all. He provides excellent service every visit I pay him. Although I live in Costa Mesa, I drive 30 miles up to Cerritos for all kinds of service for my 2013 Elantra. Thank you Chris! More
Salesperson Manny did a great job by helping me in making my decision in this purchase, The sales Consultant Saeid Nouri just about blew the deal with his very bad attitude! Mr.Saeid does not have very good my decision in this purchase, The sales Consultant Saeid Nouri just about blew the deal with his very bad attitude! Mr.Saeid does not have very good customer service skills, nor does he give the respect, or courtesy towards the customer. More
This was my first time purchasing a brand new vehicle and I must say it was an awesome experience. David was extremely honest and extremely helpful. Kevin the finance Manager answered all my finance question I must say it was an awesome experience. David was extremely honest and extremely helpful. Kevin the finance Manager answered all my finance questions and had a great sense of humor. I would definitely recommend this dealership! More
There's a reason why I'm the third person in my group of friends to get a car from this dealership in less than two months (two cars bought WITHIN A WEEK of each other). I was actually very hesitant in gett friends to get a car from this dealership in less than two months (two cars bought WITHIN A WEEK of each other). I was actually very hesitant in getting a new car in the first place because I loved my old car but paying $150 PER WEEK for GAS ALONE was not sitting well with my bank account anymore. So I decided to follow suit with my two other friends who bought a car with this dealership. The three deals we made were done with Alex G. He's patient, easy to talk to, very helpful, and not aggressive. Don't get me wrong, he may not be aggressive but he knows how to make the sale. He made me feel more comfortable in the entire car-buying experience so making the deal was easier than expected. He works closely with manager Javed R who also doesn't beat around the bush in making a deal with you. Together they work together to get you the best numbers and will take the best of care of you. When you go to this dealership, I HIGHLY recommend doing business with these two people! This is the 3rd Veloster bought in less than two months for my group of friends; this place must be doing something right! I have another friend who's interested in Veloster and I know just where to take her. Thank you, Alex and Javed, for making my car buying experience a great one! More
I decided to trade in my FJ Cruiser and downsize to a more gas efficient vehicle. So, I returned to Hyundai Cerritos after a friend who experienced great service to present my trade to Alex G. I, also, more gas efficient vehicle. So, I returned to Hyundai Cerritos after a friend who experienced great service to present my trade to Alex G. I, also, dealt with Javed R. They were up front with the numbers and were patient through the whole process. These two will treat you with respect. It was quick and painless. The car detail took longer than the negotiation. A week later we returned for a 3rd Veloster when my girlfriend decided to get one. In my years of experience in buying a car, I've never had the functionality of the options explained in such detail. I would definitely return when I decide to trade in. More
After settling on a Hyundai as our car of choice my wife and I visited quite a few dealerships in the L.A area. With few exceptions the employees with whom we dealt were all knowledgeable, courteous and c and I visited quite a few dealerships in the L.A area. With few exceptions the employees with whom we dealt were all knowledgeable, courteous and credits to the Hyundai brand. Our experience at Cerritos exceeded that. Following email exchanges, we made an appointment to meet Jon Haidar, Fleet & Internet Manager. What a guy! From the moment he greeted us until give or take 3 hours later (when we pulled away in our new Santa Fe) Jon was exceptional in every way. Unsure as between the Sonata and Santa Fe models, Jon fully described the features of each. Replying to our request for his recommendations Jon asked appropriate questions regarding our particular life style and driving needs. My wife Sheryl is a double leg amputee requiring hand controls to drive.Throughout the purchase process...typically an ordeal....Jon was at once professional and fun. He quickly acknowledged and immediately sought input from others on the few occasions he was uncertain or stumped by a question or inquiry. We liked that. He willingly introduced Javed Rasheed, the General Sales Manager (and deal-maker-of last-resort). Javed too was friendly, accessible and fair in his dealings with us. That goes for for the Finance Manager Kevin Lee as well. Before driving off Jon spent a lot of time briefing us on how to drive/input/load/use the vehicle and most all its bells and whistles. Best of all all he linked our bluetooth devices! Alex (& Sheryl) More
We went in yesterday to buy our 4th car from this dealership great people to work with the internet sales manger Jorge Gomez was our sales person along with the finance manager Gerardo Dorantes they dealership great people to work with the internet sales manger Jorge Gomez was our sales person along with the finance manager Gerardo Dorantes they got us a great deal. Sales manager Saeid Nouri and Javed Rasheed where friendly very knowaglble thank you Cerritos Hyundai we will deffently buy our next car again from cerritos hyundai. More
Having previously been with Infiniti, I was prepared to lower my expectations when it came to the level of customer service I should expect from Hyundai. Thus far, I've been very pleasantly surprised by t lower my expectations when it came to the level of customer service I should expect from Hyundai. Thus far, I've been very pleasantly surprised by the service I've received from their sales managers and service manager. Very friendly, respectful and believable when they tell you they appreciate my business. It's clear that Cerritos Hyundai is doing a great job in turning around the sub-par reputation that Hyundai once had. I'd happily recommend them to anyone in the market for a car. More
My Experience with Ricky Peters was exceptional. He was fast efficient, pleasant and most of all knowledgeable about the car and all of its features and operation. fast efficient, pleasant and most of all knowledgeable about the car and all of its features and operation. More