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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,302 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,302 reviews

October 10, 2012

After settling on a Hyundai as our car of choice my wife and I visited quite a few dealerships in the L.A area. With few exceptions the employees with whom we dealt were all knowledgeable, courteous and c More

by AUrbach
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Haidar, Javed Rasheed, Kevin Lee
Oct 10, 2012 -

Norm Reeves Hyundai Superstore responded

Alex and Sheryl, We appreciate you taking the time to share your experience with us. We're happy to hear you left satisfied and in the vehicle you were after. We hope you are enjoying your new car! Our team will be happy to hear of your satisfaction. If there is anything you need don't hesitate to let us know. Be sure to check out our Facebook and Twitter pages for exclusive offers and updates as well. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

September 28, 2012

We went in yesterday to buy our 4th car from this dealership great people to work with the internet sales manger Jorge Gomez was our sales person along with the finance manager Gerardo Dorantes they More

by mdorantes3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez, Saeid Nouri, Javed Rasheed, Gerardo Dorantes
Oct 01, 2012 -

Norm Reeves Hyundai Superstore responded

Thank you for the glowing review on our dealership! Customer service is truly our top priority and it is encouraging to hear that you've noticed our hard work and dedication. Please let us know if you have any questions or concerns in the future. We're here to help! We look forward to seeing you again when you are ready to purchase your next vehicle. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

September 04, 2012

Having previously been with Infiniti, I was prepared to lower my expectations when it came to the level of customer service I should expect from Hyundai. Thus far, I've been very pleasantly surprised by t More

by djsyrus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javed Rasheed, David Rosas, Peter Lee
Sep 04, 2012 -

Norm Reeves Hyundai Superstore responded

Thank you for the glowing review! Customer service is truly our top priority and it is encouraging to hear that you've noticed our hard work and dedication. Please let us know if you have any questions or concerns in the future. We're here to help! Don't forget to visit our Facebook and Twitter pages for monthly news and specials. Sincerely, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

June 18, 2012

My Experience with Ricky Peters was exceptional. He was fast efficient, pleasant and most of all knowledgeable about the car and all of its features and operation. More

by edward miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Peters
Jun 19, 2012 -

Norm Reeves Hyundai Superstore responded

Thank you for the kind words, Edward. We sincerely appreciate the feedback! Ricky is a valued member of the team and will be pleased to hear that you were so happy with the service in which he's provided you. Please let us know if you have any questions or concerns in the future. We'd be glad to help! Don't forget to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

June 11, 2012

Most visits to car dealerships take about 3 hours, and sometimes even when you don't buy a car. Everything here was quick, fast, easy, and understandable. The service was amazing and the people were sup More

by VanessaT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Haidar, Javed Rasheed, Kevin Lee, Javed Rasheed, Kevin Lee
Jun 11, 2012 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your awesome feedback. We are thrilled to hear that you had such a great experience with us! We understand that buying a vehicle can be an extremely stressful process, and we are happy that we made it easy for you. If you have any question, please let us know! We look forward to the next time that you visit! Be sure to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

May 29, 2012

Ricardo and Javed were so helpful and nice! There excellent customer service made our visit enjoyable. They gave us roses and a Starbucks gift card before they had even made the sale. Just so that if More

by S.Lockey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javed Rasheed, Ricardo, Javed Rasheed
May 30, 2012 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to write such a kind review! Customer satisfaction is our number one priority and I am happy that we've met this goal with you. Ricardo and I are honored that you've spoken so highly of us and our dealership as a whole. Enjoy your new Elantra and please let us know if you have any questions or concerns in the future! Be sure to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

May 21, 2012

Ive been to several different dealers and have been harrassed by all the sales people but Cerritos hyundai was different. I pulled in and was greeted by Jorge. He asked a few questions about what i wan More

by lbmonster562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez , Javed Rasheed , Kevin Lee , Saheed, Javed Rasheed, Kevin Lee
May 21, 2012 -

Norm Reeves Hyundai Superstore responded

Thank you so much for the great review! Customer service is the most important thing to our team and we strive to ensure a hassle-free, positive experience for each and every guest. We hope that you and your girlfriend are enjoying your new vehicles and please let us know if we can help you with anything in the future! Don't forget to check out our Facebook and Twitter pages for exclusive offers. Sincerely, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

May 18, 2012

From just leaving one message for Ricky Peters he got back to me very promptley. I had explained that I was going to buy a new 5.0 genisis from one of his competitors but before I did I hadn't seen an r More

by Bob Price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Peters
May 21, 2012 -

Norm Reeves Hyundai Superstore responded

Bob, we sincerely appreciate the great feedback! It is an honor to know that you were so pleased with the service in which Ricky has provided you. Customer satisfaction is our number one priority and we are happy to have met this goal with you. We are truly thankful for your business. Be sure to visit our Facebook and Twitter pages to stay up to date on specials and news. Sincerely, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

May 15, 2012

What a great experience buying my hard-to-find 2013 Genesis Coupe! I live in San Diego and wanted to purchase the 2.0T Premium in Circuit Silver. The problem? San Diego dealers have no inventory -- no More

by kmoyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Haidar; David Rosas, David Rosas
May 15, 2012 -

Norm Reeves Hyundai Superstore responded

Kevin, thank you for taking the time to share your feedback and congrats on your new Genesis Coupe! I am happy that we were able to provide you with the service that you deserve. We truly appreciate your business. Enjoy your new car and please let us know if we can help you with anything in the future. Don't forget to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

May 12, 2012

it was the best car buying experience had in a long time i would never buy a hyundai from anybody else than javed and his sales assoc jorge i will come back again and again to cerritos hyundai long as javed More

by river19562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
javed rasheed jorge gomez, Javed Rasheed
May 14, 2012 -

Norm Reeves Hyundai Superstore responded

Ismael, I appreciate the positive feedback! Our team strives for excellence in customer service each and every time and I am happy to hear that we've met this goal with you. It is an honor to hear you say such great things about the experience we've provided you. Enjoy your new car and please let us know if you have any questions or concerns in the future! Don't forget to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com