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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,302 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,302 reviews

January 20, 2013

Manuel Vazquez was very friendly and knew about the car we wanted. He was very helpful in helping us make a decision. He made sure we were comfortable with our choices. He is very professional and makes h More

by jeremy.campbell.961556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Vazquez
Jan 21, 2013 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to leave us this review. Manuel is a model member of our team and I'm glad that he was able to show our commitment to customer care on your last visit with us. I apologize if some aspects of your visit were not up to your standards, but appreciate that you were able to make the right decision with the help of our sales staff. Please come see us again in case any future automotive needs come up, and also be sure to visit our Facebook and Twitter pages for access to exclusive content. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

January 15, 2013

The seller Manuel Vazquez was a huge influence as to why I made the deal to get my new car. He was extremely friendly, and really made me feel comfortable. From the start, Manny was very professional, and d More

by plepe89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Vazquez
Jan 16, 2013 -

Norm Reeves Hyundai Superstore responded

We sincerely appreciate you taking your time to share your feedback! Customer satisfaction is our number one priority and we are value your feedback in all areas. We know Manuel will be thrilled to hear your kind words. We hope that you enjoy your vehicle and we look forward to your next visit. Thanks again for choosing Cerritos Hyundai! Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

January 13, 2013

Your dealership was awesome and very professional. We leased 2 vehicles in the last month from Ricky Peters, smooth & professional. Great experience and your customer service was a 10! I am a hard person More

by hmsls1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Peters
Jan 14, 2013 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new vehicles! We put a lot of effort into making sure our customers are well taken care of so we are pleased to hear that Ricky made your experience simple and stress-free. We look forward to seeing you again. Follow us on Facebook and Twitter for hot deals and special offers. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

January 08, 2013

I originally had went to Commerce Hyndai and after 2 hours of negotiating ultimatly walked out of the dealership once the GSM had made me feel pressure and started using his sales tactics. I was so im More

by melissa.arroyo.75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maany Vazquez, Javeed R., Javed Rasheed
Jan 08, 2013 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the to provide us with this great feedback. We are thrilled to hear you are loving your new car! Our customers are our number one priority and it's encouraging to know that we provided you with the level of service you deserved. We hope to see you in the future. Be sure to like us on Facebook and Twitter to see special offers. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

December 06, 2012

Chris Lopez is a truly exceptional service advisor over all. He provides excellent service every visit I pay him. Although I live in Costa Mesa, I drive 30 miles up to Cerritos for all kinds of service for More

by Juinjj77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lopez
Dec 06, 2012 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to write this wonderful review on Chris! He is a great asset to our team here at Cerritos Hyundai and he will be thrilled to hear your kind words. We truly appreciate you driving 30 miles to come visit our dealership. Please let us know if we can do anything else for you. Be sure to like us on Facebook and Twitter to be eligible for exclusive special offers. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

November 25, 2012

very friendly, very professional, helped me all the time and best of all gave me my space. I always felt I was with a friend. Thank you More

by alejandro.soltero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Vazquez Luna
Nov 26, 2012 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your feedback with us! It is encouraging to hear such great things from one of our customers. It is our pleasure to do whatever we can to keep our guests happy. Manuel will be pleased to hear that was such a help. We look forward to your next visit! Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

November 21, 2012

Salesperson Manny did a great job by helping me in making my decision in this purchase, The sales Consultant Saeid Nouri just about blew the deal with his very bad attitude! Mr.Saeid does not have very good More

by TinaM112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny(salesperson), Kyle Stanfield
November 12, 2012

This was my first time purchasing a brand new vehicle and I must say it was an awesome experience. David was extremely honest and extremely helpful. Kevin the finance Manager answered all my finance question More

by meg1lbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Davila, Kevin Lee
Nov 13, 2012 -

Norm Reeves Hyundai Superstore responded

Congratulations on purchasing your first brand new vehicle! It is truly an honor to hear such great things from one of our customers. Our team aims to go above and beyond for our guests and we are happy to have met this goal with you. Please let us know if you have any questions or concerns in the future. We'd be happy to help! Be sure to visit our Facebook and Twitter pages for exclusive offers. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

October 21, 2012

There's a reason why I'm the third person in my group of friends to get a car from this dealership in less than two months (two cars bought WITHIN A WEEK of each other). I was actually very hesitant in gett More

by mants_57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javed Rasheed
Oct 22, 2012 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words about your visit. A quick and simple purchasing process is one of the things we aim for here at Cerritos Hyundai and we're glad you've noticed our hard work. I truly appreciate you taking the time to let us know how we're doing. I know that Alex and Javed will be thrilled to hear of your great experience. Please let us know if we can do anything else for you. Thanks again for choosing Cerritos Hyundai! Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

October 20, 2012

I decided to trade in my FJ Cruiser and downsize to a more gas efficient vehicle. So, I returned to Hyundai Cerritos after a friend who experienced great service to present my trade to Alex G. I, also, More

by jrunner76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javed Rasheed, Kevin Lee
Oct 22, 2012 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new car! At Cerritos Hyundai we strive for 100% customer satisfaction and we are thrilled to know that Javed and Alex helped reach that goal with you. We only want the best for our customers and we're glad you had such an enjoyable experience. Please let us know if we can do anything else for you. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

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