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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,300 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,300 reviews

April 28, 2013

Great price, great deal, and great customer service. Mr. Sky really knows how to help a customer. We came here from another hyundai dealership which were not able to help us, but upon arriving here he immed More

by 007branbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sky R. Kim
May 01, 2013 -

Norm Reeves Hyundai Superstore responded

Thank you for the excellent review! It is great to know that our staff was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

April 28, 2013

I had a Touring and wanted to upgrade to a Tucson. George was able to find me the color I wanted and was very helpful and knowledgable explaining all the features on the car. Excellent service! I wi More

by Lindswebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Gomez, Kevin Lee
May 01, 2013 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to write about your experience with us! At Cerritos Hyundai, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that George was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

April 27, 2013

Me and my family have a fabulous experience in amazing dealership today. I leased a beautiful Santafe today.The store sales general manger, Javed Rasheed, and Richard Kang(director) made this deal extreme More

by HyunBoPark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kang, Javed Rasheed, Kevin Lee
May 01, 2013 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Cerritos Hyundai experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

April 26, 2013

My recent experience at Cerritos Hyundai exceeded all expectations. The staff here are extremely welcoming and patient. These aren't your typical salesman, they went above and beyond the standard to h More

by DinhTruong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Vasquez, Javed Rasheed
May 01, 2013 -

Norm Reeves Hyundai Superstore responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Cerritos Hyundai; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

April 23, 2013

I went in today only to test drive a Hyundai after having heard good comments about gas mileage and sleek look of the Elantra. Once I sat in driver's seat I was very, very impressed with all the perks. It wa More

by yramirez33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Vazquez
Apr 24, 2013 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new Elantra! I'm happy to hear that you were pleasantly surprised by the outstanding customer service provided by Manuel and our staff. We hope we have earned your trust and repeat business; we'd love to work with you again in the future. Remember to find us on Twitter and Facebook for access to our exclusive monthly specials! Regards, Javed Rasheed - General Sales Manager jrasheed@cerritoshyundai.com

April 23, 2013

I went to specifically purchase a vehicle since the one I had was in very bad shape. I knew how long the process could be considering that I had bought a vehicle at the dealership before. When I got there I More

by Sifman21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fuller
Apr 24, 2013 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your feedback! I'm happy to hear that Alex was able to exceed your expectations and provide you with a memorable experience. We greatly appreciate you spreading the word about Cerritos Hyundai and we hope to work with you again in the future. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Regards, Javed Rasheed - General Sales Manager jrasheed@cerritoshyundai.com

April 20, 2013

Everyone At Cerritos Hyundai did an excellent job in getting me what I wanted as quickly as possible. Extremely great service and teamwork amongst the guys: Alex (Sales), Kevin (Finance), and Javed (Man More

by EugeneLim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fuller
Apr 22, 2013 -

Norm Reeves Hyundai Superstore responded

Your kind words are greatly appreciated; thank you for writing this outstanding feedback! I'm happy to hear that our team was able to exceed your expectations by providing you with the hassle-free customer service our dealership is known for. Thank you for recommending us to your friends and family. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Regards, Javed Rasheed - General Sales Manager jrasheed@cerritoshyundai.com

April 16, 2013

I used to think that sales agents were all aggressive and used high pressure approach to make a sale. But was I wrong! Manny Vazquez really listened to us and answered all our questions very patiently. He More

by CharlieandJudy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Manuel Vazquez
Apr 16, 2013 -

Norm Reeves Hyundai Superstore responded

I'm delighted to hear that Manny was able to offer you a fresh perspective on the car shopping experience! Our entire staff works hard to deliver hassle-free service while helping our guests find the perfect vehicle to suit their individual needs. I'm happy to hear that you found Manny to be attentive and knowledgeable. We'd love to work with you again in the future; don't be shy about stopping in if there is anything else we can do to help. Regards, Javed Rasheed - General Sales Manager jrasheed@cerritoshyundai.com

April 15, 2013

Cerritos was the 3rd Hyundai dealership I visited, looking for a new Genesis. The first 2 dealerships, South Bay and Harbor, did not seem interested in selling me a car. One didn't even have a salespe More

by j6nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Kahn, David Rosas
Apr 15, 2013 -

Norm Reeves Hyundai Superstore responded

Congratulations on your latest purchase! It's fantastic to know that we outshone our competition and impressed you by delivering our trademark outstanding customer service. David is a valued member of our staff and he'll be delighted to read your review. We hope to work with you again in the future! Remember to find us on Twitter and Facebook for access to our exclusive monthly specials. Regards, Javed Rasheed - General Sales Manager jrasheed@cerritoshyundai.com

April 15, 2013

Excellent and friendly customer service. What concerns Excellent and friendly customer service. What concerns at sales personal they are polite and good listeners taking their time to guide you thru th More

by smartavs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Vazquez
Apr 16, 2013 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your feedback! Congratulations on your new Elantra GT; it's great to hear that you were 100% satisfied with the customer service provided by our staff. We look forward to seeing you for your next servicing appointment. Before you stop in, remember to check us out on Twitter and Facebook for our exclusive coupons. Regards, Javed Rasheed - General Sales Manager jrasheed@cerritoshyundai.com

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