
Norm Reeves Hyundai Superstore
Cerritos, CA
Filter Reviews by Keyword
By Type
Showing 3,319 reviews
David Aguilar made my first car buying experience FUN! I got what I wanted for a very reasonable price, and couldn't be happier! Thanks for my new 2013 Elantra! =) got what I wanted for a very reasonable price, and couldn't be happier! Thanks for my new 2013 Elantra! =) More
I recently purchased a car for my 21 year old son and I was very nervous and excited and wanted to get him the best car I could afford but safe and a good value. I was dreading the car salesmen experience was very nervous and excited and wanted to get him the best car I could afford but safe and a good value. I was dreading the car salesmen experience since I have purchased several cars in my life time and that has always been a nightmare. I was shocked and very pleasantly surprised at the service I received at Hyundai in Cerritos with Manuel Vazquez. I felt like FAMILY. He answered all my questions, gave me statistics was so excited with me about my dream to buy a car for my son. I was with my Dad and he treated my Dad like royalty and respect and I will NEVER forget this day I was able to make not only my son's dream come true but also my dad's and mine. He invited my son back to go through the manuel with him as he did my dad and me and that comes with a full tank of gas, for the trouble of coming back since it was a surprise and my son was not with us. My dad does not speak English very well and he translated everything to my dad in detail. He took time with us and was a pleasure to deal with. Seriously I will purchase my next car with him because I have been spoiled. I have told my story to all my friends and family and Hyundai and especially Manuel Vazquez has our Seal of Approval which if you knew me you would know that it is very difficult to come by. I can't express my gratitude enough to Manuel, however I hope this will let him know how much my family and I appreciate all he did for us. God Bless you. As for the car up to now it's been wonderful, had to take it to the service department and Chris was very pleasant and took care of us. Manuel made sure everything was done as promised and met my dad and I there when we went to pick it up. I felt like I was part of the Hyundai Family. I can't rave enough about the Excellent Service received and I felt like I was being heard and not pushed to buy something I couldn't afford nor needed. If Manuel is an example of what I can expect from this dealership you have made a lifetime customer out of me and my family. I can't wait to take my son to meet the man that helped all our dreams come true. Thank you. Maria Carmen Tupanjanin and Eduardo Perez and a very Happy Son Jonathan. WE LOVE OUR HYUNDAI AND HAVE A NEW ADOPTED FAMILY MEMBER OUR VERY OWN MANUEL VAZQUEZ. Thank you again. More
By far best customer service experience I have ever had anywhere, not just dealing with cars! We traded my car in and got a new one in less than 2 hours. Everyone was so helpful, friendly, and we will reco anywhere, not just dealing with cars! We traded my car in and got a new one in less than 2 hours. Everyone was so helpful, friendly, and we will recommend this dealership to everyone and refer them to Manuel. I live 30 miles away and will be coming here for all my services without a doubt, the drive is by far worth it! You need to go here!!!! You will not be disappointed! More
'm writing to share what a great experience I had yesterday purchasing a 2013 Hyundai Tucson from Mo Kavousy. I went to check out what Labor Day incentives they might be offering, knowing full well I yesterday purchasing a 2013 Hyundai Tucson from Mo Kavousy. I went to check out what Labor Day incentives they might be offering, knowing full well I wasn't going to purchase, but the sincerity and flexibility of the staff at Hyundai made it impossible for me to walk away without the car. I didn't feel pressured or manipulated at any point in the process. This is part of the reason I returned to this exact dealership- I purchased a used 2008 Hyundai Elantra from them just 3 years prior. I couldn't further recommend Mo's service. The respect he had for my budget and wish list made this the ideal experience. I also had a pleasant experience during negotiations with Saied, it wasn't a good cop/bad cop show between Mo & him and I really really appreciated this. I have now purchased 2 cars from this dealership from 2 different salesmen and honestly had a great experience from start to end. More
David Aguilar was wonderful and very thorough. We also had initial contact with Ricky Peters over the phone and he was very helpful as well. David Aguilar gave us the best treatment we have ever received had initial contact with Ricky Peters over the phone and he was very helpful as well. David Aguilar gave us the best treatment we have ever received from a dealership. Your dealership has great sales department....not pushy at all and we like that. More
Overall I had a great experience with this dealership. The sales representative was very attentive and helpful; he gave me great costumer service and a great deal. The sales representative was very attentive and helpful; he gave me great costumer service and a great deal. More
We really liked Ray Khan's service, because he was very nice, gave us many information to us about which car we wanted, and gave us a reasonable amount of time to think about which car we wanted. We f very nice, gave us many information to us about which car we wanted, and gave us a reasonable amount of time to think about which car we wanted. We first met on Sunday, and he talked about the Hyundai Elantra. They rounded our credit in about one day, and on Wednesday, we came back and made our decision. We rented the Hyundai Elantra, which was given to us with free carwash, and first time free oil-change. He also bought two keychains and one coffee bottle for us. Thanks Ray!! We really enjoyed having you as our sales/leasing consultant. We look forrward to meeting you again! Thank you! (We'd give you a ten if we could) :) More
I came in to Cerritos Hyundai to buy my first car last week and had the best experience. I was worried that I would be given the run around or be pushed to buy something I didn't want, but this was far fr week and had the best experience. I was worried that I would be given the run around or be pushed to buy something I didn't want, but this was far from the case. I worked with Manuel Vazquez, who was incredibly helpful and knowledgeable about all of the models. I originally thought I wanted a Veloster because it's small and inexpensive, but Manuel convinced me that the Elantra would serve me better in the long run as a reliable, mid-sized car. He even made the excellent point that my insurance costs would be lower if I went with the Elantra, since the Veloster is considered a sports car and I'm a young man. I really felt that I was being heard as a customer and an individual, and that Manuel had my best interest in mind. The process for purchasing went more smoothly than I thought. The finance department was very friendly and answered all of my questions. I recommend this dealer to anyone who is nervous about buying their first car and would like a smooth and friendly first experience. More
I am usually not the type to write out comments and reviews and all that stuff, however I feel after visiting this dealership, I need to make an exception. At first, my husband and I were going to g reviews and all that stuff, however I feel after visiting this dealership, I need to make an exception. At first, my husband and I were going to go to Harbor Hyundai to purchase a Accent GS. I have been working with them for approx. 2 months in order to get the best price for the car. During this time, we continued to shop around if in the event the deal didn't work out with harbor. We drove by Cerritos and first spoke to Ron Heaton. He was very friendly and very straightforward and we told him that we would probably be back. Well a day before I was ready to purchase the car, things went South with Harbor. So I called Cerritos to see if Ron was in. Unfortunately he wasn't, but then during the call, I spoke with Veto Beato. He calmed my nerves and made sure that I would get everything I wanted with the car. Veto is a very sweet guy. He was friendly, honest, and LITERALLY bent over backwards to make sure that my husband and I were happy. I will admit, the beginning of the negotiations were rough, almost to the point that we were walking out. It wasnt Veto's fault at all. However, my dad convinced me in the end to get the car. I ended up getting my price for the car plus a free oil change and 2 full tanks of gas. The rest of the process was smooth sailing. In the end, I couldn't have been more happier with my purchase and Veto. It almost seemed like everything happened for a reason. I don't do a lot of recommending, but in this case, if you are in the market for a car, go to Cerritos and definitely speak to Veto. :-) More
This dealership provided excellent service. They went the extra mile to find the car I was looking for. I would definitely recommend the dealer and the salesman, David Aguilar. extra mile to find the car I was looking for. I would definitely recommend the dealer and the salesman, David Aguilar. More