Norm Reeves Hyundai Superstore
Cerritos, CA
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Okay, where to begin...... The last three cars I have Okay, where to begin...... The last three cars I have leased/purchased have been at this dealership and there are a few reasons why... The sales Okay, where to begin...... The last three cars I have leased/purchased have been at this dealership and there are a few reasons why... The salespeople are topnotch and make the experience of buying a car a pleasure due to their heavy emphasis on customer satisfaction. Hyundai boasts a really cool line of vehicles so you could imagine they could move cars even if they didn't offer top level service, but they do and that takes them from being a good dealership to being the BEST one I have ever dealt with... My sales rep, Ron Heaton was totally professional, moved me quickly through the process and did everything in his power to make sure I was comfortable during the couple of hours I was there going through the process. I don't think I have ever gotten through it that fast and a great deal of the credit needs to be given to Ron. He is sincere and genuine as a sales rep and totally blows apart the age-old adage about car salesman being ingenuine, cheesy and hard-sell....This guy is the real deal and I will ask for him next time I am looking to buy another Hyundai AND I will recommend him to anyone else that I can.. The Finance Dept person (I think his name is Saaid?) was awesome...he did everything he could to meet me where I needed to be from a budget perspective and was courteous and friendly through the whole negotiation process. Very good rating to him as well. I am 50 years old and have been literally buying cars since I was 16 years old (okay, my parents helped out early on....) and that translates to well over a dozen vehicles at least and Cerritos Hyundai is the best dealership on every level that I have ever had the pleasure of working with. Keep up the great work and give RON HEATON a raise!!! Mark Allen More
We were really impressed by the seamless transaction that happened with us when we purchased our new Elantra from Cerritos Hyundai. It also helped that Jorge Gomez was there to guide our way. He was honest a happened with us when we purchased our new Elantra from Cerritos Hyundai. It also helped that Jorge Gomez was there to guide our way. He was honest and very knowledgeable. We were certainly treated like long-time customers even though this was our very first Hyundai purchase. More
Stellar & smooth service from start to finish! When you're buying a car it can be a very tiresome and lengthy process but Alex Shin, Internet Manager, at Cerritos Hyundai took great care of us. His ini you're buying a car it can be a very tiresome and lengthy process but Alex Shin, Internet Manager, at Cerritos Hyundai took great care of us. His initial contact was speedy and straight to-the-point and most of we felt like we were not buying a car from a stranger but family. David Rosas, Sales Manager, was also extremely helpful in ensuring that we were happy with our experience at Cerritos as well. I give this dealership an A+. We will definitely be referring all of our friends and family to purchase cars here. More
Manny was really helpful with lowering my monthly payments. They treat you with some of the best customer service I have seen. Staff often check on you to make sure you have been taken care of. Would payments. They treat you with some of the best customer service I have seen. Staff often check on you to make sure you have been taken care of. Would definitely recommend this dealership More
While getting my 2009 Sonata serviced by Peter Lee - I asked Peter about the new Elantra - he took me to the showroom and introduced me to Manuel Vazquez, sales rep. Manuel was very easy to do business w asked Peter about the new Elantra - he took me to the showroom and introduced me to Manuel Vazquez, sales rep. Manuel was very easy to do business with. He was very professional and was not trying to sell me a vehicle, but he was there answering all my questions, provided excellent customer service and help put me into a new 2013 Elantra. This was my third new Hyundai, and was the most pleasant experience of buying a new car yet. Richard and Peter Lee have serviced my 2007 and 2009 Hyundais for years and I will not go anywere else the get my service. They both and super service advisors - they treat me with respect and always provide the customer service that I expect. I wanted to send out kudo's to all three of these employees. More
I think this is the first time we make a new car hassle-free purchase. We needed a new car for my wife. At Hyundai Cerritos we were welcome by Manuel Vazquez who gave us the best attention, he was v hassle-free purchase. We needed a new car for my wife. At Hyundai Cerritos we were welcome by Manuel Vazquez who gave us the best attention, he was very supportive and thoughtful and answered all our questions with precision and consideration. He was on top of everything, provided great recommendations and make the whole process very easy for us. There was no lies, no hidden information, no cheating or dodging questions. The experience with this salesman was very rewarding. Huyndai Cerritos and its customers are very lucky to have a professional salesman like Manuel. He's fluent in English and Spanish, but most importantly, he's a honest guy that knows how to satisfy his clients by offering them exactly what they need. More
Purchased a 2013 Hyundai Sonata from Alex Fuller. Alex was GREAT! He was very professional, laid back & informative. Would definitely recommend Alex to anyone looking to buy a car. Thanks again Alex! was GREAT! He was very professional, laid back & informative. Would definitely recommend Alex to anyone looking to buy a car. Thanks again Alex! More
I had a great experience with this dealership. Jorge Gomez, Joe Frometa, and Javed Rasheed gave us excellent experience and a great deal. I definitely will recommend this dealership and the three great Gomez, Joe Frometa, and Javed Rasheed gave us excellent experience and a great deal. I definitely will recommend this dealership and the three great guys who made it happen. Thank you Cerritos Hyundai and more power! More
I am a very happy owner of a Hyundai Sonata and feel extremely blessed to have been helped by the staff at Cerritos Hyundai! The quality of their professionalism cannot be beat and their aptitude for p extremely blessed to have been helped by the staff at Cerritos Hyundai! The quality of their professionalism cannot be beat and their aptitude for providing outstanding service squanders the local competitors. Jorge Gomez, my salesman, went out of his way to make sure that I was accommodated in every way possible and received exactly what I wanted for my purchase. Thank you Jorge and Cerritos Hyundai! More
I have purchased many cars and trucks, new and used, from many dealers in Southern California and El Paso, Texas. I have shopped at a lot more. I have never had an experience like the one I had at Cerritos H many dealers in Southern California and El Paso, Texas. I have shopped at a lot more. I have never had an experience like the one I had at Cerritos Hyundai. I have had friendly and knowledgeable sales people, a large selection and good prices before. But I have never had such a complete positive experience like Cerritos Hyundai. Alex was great. We felt very comfortable dealing with him. No pressure, just patience and a smiling face. He explained the cars so well and answered every question. The selection was wonderful and we got exactly the car we wanted. They went out of their way to get us a great deal then let us decide. Again, no pressure. We had never purchased a car from Cerritos Hyundai, but they have done all the service on our Sonata that we purchased in El Paso. The service has always been great and we didn't know if the sales portion could match that level of service. We found out it does. Now we have an Elantra to go with our Sonata. I would recomend Cerritos Hyundai for both sales and service. They are the best at both. More