Norm Reeves Hyundai Superstore
Cerritos, CA
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I have been a automobile consumer for 42 years. I just bought a late model used van from Hyundai of Cerritos. My salesman, Vito Beato was not only attentive to me but he seemed genuinely interested in my bought a late model used van from Hyundai of Cerritos. My salesman, Vito Beato was not only attentive to me but he seemed genuinely interested in my needs as they applied to my lifestyle. He not only found my purchase he found it within my budget. I highly recommend him to anyone looking for someone who needs an advocate when buying a car. Not only was the sales staff exemplary in their knowledge and conduct but their finance department was also exceptional. Or finance man Kyle was not only knowledgeable but his recommendations were offers predicated on our needs and possibilities. His mastery of the numbers was wizard like. I have never considered buying a car something I looked forward to, until now. . Hyundai Cerritos should give a clinic to all other car sales associates in the land. Buying a car would be less stressful and more of a joy. From me and my family a heart felt thank you. More
I went to Hyundai because I specifically wanted a black 7 passenger Santa Fe and I saw online that they had 2 of them on the lot by using the inventory search. I arrived at the dealership on a Friday evening passenger Santa Fe and I saw online that they had 2 of them on the lot by using the inventory search. I arrived at the dealership on a Friday evening and Manuel greeted me and directed me right away to one of the vehicles I had seen on the search. The car was exactly as described. Manuel was very accommodating, it was night time so he turned on all the dome lights for the vehicle and described several features of the Santa Fe. During the lease process Manuel was very helpful and kind. He completely understood our specific situation and worked hard to meet our needs. He was informative and yet conversational which made the experience more personal and not such a dread. I would confidently say that Manuel exceeded my expectation for a sales consultant. Gerardo helped us through the finance contracts and was very knowledgeable about the vehicle and gave us several tips to help keep our new car running and looking good. I am very pleased with my experience at Cerritos Hyundai and Manuel Vazquez. More
I had a great car shopping experience here. I got a great deal on my new Sonata Hybrid with Richard Kang. There was only one Hybrid left in the color that I wanted, blue sky metallic, and he made sure that i deal on my new Sonata Hybrid with Richard Kang. There was only one Hybrid left in the color that I wanted, blue sky metallic, and he made sure that it was set aside for me since I couldn't make it in until late in the afternoon. It was an easy experience working out the specifics with him and Kevin, the finance manger, was very helpful in getting all my final paperwork together and answering my questions. The general sales manager, Javed, came out to congratulate me at the end. AND at this dealership, you get a long stemmed rose with your new car. My favorite :) More
I went in looking for a used are and left with a new car for my son. Alex Fuller was very informative and courteous. I would recommend him to my friends and family. for my son. Alex Fuller was very informative and courteous. I would recommend him to my friends and family. More
David Aguilar made my first car buying experience FUN! I got what I wanted for a very reasonable price, and couldn't be happier! Thanks for my new 2013 Elantra! =) got what I wanted for a very reasonable price, and couldn't be happier! Thanks for my new 2013 Elantra! =) More
I recently purchased a car for my 21 year old son and I was very nervous and excited and wanted to get him the best car I could afford but safe and a good value. I was dreading the car salesmen experience was very nervous and excited and wanted to get him the best car I could afford but safe and a good value. I was dreading the car salesmen experience since I have purchased several cars in my life time and that has always been a nightmare. I was shocked and very pleasantly surprised at the service I received at Hyundai in Cerritos with Manuel Vazquez. I felt like FAMILY. He answered all my questions, gave me statistics was so excited with me about my dream to buy a car for my son. I was with my Dad and he treated my Dad like royalty and respect and I will NEVER forget this day I was able to make not only my son's dream come true but also my dad's and mine. He invited my son back to go through the manuel with him as he did my dad and me and that comes with a full tank of gas, for the trouble of coming back since it was a surprise and my son was not with us. My dad does not speak English very well and he translated everything to my dad in detail. He took time with us and was a pleasure to deal with. Seriously I will purchase my next car with him because I have been spoiled. I have told my story to all my friends and family and Hyundai and especially Manuel Vazquez has our Seal of Approval which if you knew me you would know that it is very difficult to come by. I can't express my gratitude enough to Manuel, however I hope this will let him know how much my family and I appreciate all he did for us. God Bless you. As for the car up to now it's been wonderful, had to take it to the service department and Chris was very pleasant and took care of us. Manuel made sure everything was done as promised and met my dad and I there when we went to pick it up. I felt like I was part of the Hyundai Family. I can't rave enough about the Excellent Service received and I felt like I was being heard and not pushed to buy something I couldn't afford nor needed. If Manuel is an example of what I can expect from this dealership you have made a lifetime customer out of me and my family. I can't wait to take my son to meet the man that helped all our dreams come true. Thank you. Maria Carmen Tupanjanin and Eduardo Perez and a very Happy Son Jonathan. WE LOVE OUR HYUNDAI AND HAVE A NEW ADOPTED FAMILY MEMBER OUR VERY OWN MANUEL VAZQUEZ. Thank you again. More
By far best customer service experience I have ever had anywhere, not just dealing with cars! We traded my car in and got a new one in less than 2 hours. Everyone was so helpful, friendly, and we will reco anywhere, not just dealing with cars! We traded my car in and got a new one in less than 2 hours. Everyone was so helpful, friendly, and we will recommend this dealership to everyone and refer them to Manuel. I live 30 miles away and will be coming here for all my services without a doubt, the drive is by far worth it! You need to go here!!!! You will not be disappointed! More
'm writing to share what a great experience I had yesterday purchasing a 2013 Hyundai Tucson from Mo Kavousy. I went to check out what Labor Day incentives they might be offering, knowing full well I yesterday purchasing a 2013 Hyundai Tucson from Mo Kavousy. I went to check out what Labor Day incentives they might be offering, knowing full well I wasn't going to purchase, but the sincerity and flexibility of the staff at Hyundai made it impossible for me to walk away without the car. I didn't feel pressured or manipulated at any point in the process. This is part of the reason I returned to this exact dealership- I purchased a used 2008 Hyundai Elantra from them just 3 years prior. I couldn't further recommend Mo's service. The respect he had for my budget and wish list made this the ideal experience. I also had a pleasant experience during negotiations with Saied, it wasn't a good cop/bad cop show between Mo & him and I really really appreciated this. I have now purchased 2 cars from this dealership from 2 different salesmen and honestly had a great experience from start to end. More
David Aguilar was wonderful and very thorough. We also had initial contact with Ricky Peters over the phone and he was very helpful as well. David Aguilar gave us the best treatment we have ever received had initial contact with Ricky Peters over the phone and he was very helpful as well. David Aguilar gave us the best treatment we have ever received from a dealership. Your dealership has great sales department....not pushy at all and we like that. More
Overall I had a great experience with this dealership. The sales representative was very attentive and helpful; he gave me great costumer service and a great deal. The sales representative was very attentive and helpful; he gave me great costumer service and a great deal. More