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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,297 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,297 reviews

August 07, 2013

My husband and I were shopping around for a new car. Our second stop was at this dealer and we never left. Manny (sales rep) approached us and asked us if we needed help. At first, I was hesitant about aski More

by ghdlc04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Vazquez
Aug 09, 2013 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Cerritos Hyundai, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

August 06, 2013

Contacted these guys via the web about a lease on a new Veloster. Got a response from David Aguilar within a couple hours. The numbers were higher than I wanted, we discussed and they hit the price I was l More

by thom21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Aguilar
Aug 06, 2013 -

Norm Reeves Hyundai Superstore responded

Thank you for this great review and star rating, David! Congratulations on your new Veloster; you've made an excellent choice. I'm delighted to hear that our staff was able to impress you and I hope we've earned your repeat business. We'd love to work with you again. Please check us out on Twitter and Facebook for access to our exclusive monthly specials! Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

August 03, 2013

I have been a Lexus owner for 12 years and 4 cars. I found the team at Cerritos Hyundai to be the best. Brenda (SALES)is fantastic and the most responsive, knowledgeable, friendly sales representative I More

by Ron Sandvig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Reagan
Aug 05, 2013 -

Norm Reeves Hyundai Superstore responded

Ron, thank you for taking the time to share your feedback! I'm delighted that our staff was able to provide you with a fresh perspective on the car shopping experience. Welcome to the Cerritos Hyundai family! Brenda is a valued member of our team and will be pleased to read your review. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

July 29, 2013

I just took delivery of my wonderful 2013 Hyundai Elantra Limited from Cerritos Hyundai, and I cannot speak highly enough of their Internet Sales Manager, Alex Shin. From my first contact with the dealershi More

by NishiPopat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2013 -

Norm Reeves Hyundai Superstore responded

Nishi, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Alex will be delighted to read this review. Feel free to call or stop by if there is anything else we can do for you. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

July 27, 2013

Hyundai Cerritos was great! They worked with us, provided great assistance, and got us the deal we wanted. I highly recommend going to Cerritos before any other Hyundai dealer.If you want a good deal, talk t More

by AdolphGudino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
Jul 30, 2013 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Jorge will be delighted to read this wonderful feedback! Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

July 14, 2013

Okay, where to begin...... The last three cars I have Okay, where to begin...... The last three cars I have leased/purchased have been at this dealership and there are a few reasons why... The sales More

by MALLEN62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Heaton
Jul 16, 2013 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share this great feedback with us! It's fantastic to hear that our dealership has been able to impress you consistently and earn your loyal business. Ron will be delighted to read your review! Congratulations on your latest purchase; don't hesitate to call or stop in if there is anything else we can help you with. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

July 03, 2013

We were really impressed by the seamless transaction that happened with us when we purchased our new Elantra from Cerritos Hyundai. It also helped that Jorge Gomez was there to guide our way. He was honest a More

by clip73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
Jul 05, 2013 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Cerritos Hyundai, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

July 01, 2013

Stellar & smooth service from start to finish! When you're buying a car it can be a very tiresome and lengthy process but Alex Shin, Internet Manager, at Cerritos Hyundai took great care of us. His ini More

by candacenreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rosas
Jul 02, 2013 -

Norm Reeves Hyundai Superstore responded

Thank you for writing about your visit with us! I am happy to hear that Alex and David were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Google Plus-- we offer exclusive specials for our followers and likers. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

June 27, 2013

Manny was really helpful with lowering my monthly payments. They treat you with some of the best customer service I have seen. Staff often check on you to make sure you have been taken care of. Would More

by JjPalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Jul 02, 2013 -

Norm Reeves Hyundai Superstore responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Cerritos Hyundai; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

June 18, 2013

While getting my 2009 Sonata serviced by Peter Lee - I asked Peter about the new Elantra - he took me to the showroom and introduced me to Manuel Vazquez, sales rep. Manuel was very easy to do business w More

by jeleger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Vazquez, Peter Lee
Jun 18, 2013 -

Norm Reeves Hyundai Superstore responded

Your review was a delight to read! Thank you for taking the time to write about your experiences both with our Sales and Service Departments. Congratulations on your new Elantra; I'm sure you are continuing to enjoy it. Manuel, Richard, and Peter are valued members of our team and will be pleased to know they've been able to impress you consistently over the years. Before your next visit, check us out on Twitter and Facebook for access to our exclusive monthly specials! Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai.com

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