Norm Reeves Hyundai Superstore
Cerritos, CA
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I was very happy with the service I've received this time, except I was told that engin filter should be replaced and I paid for it. How is it got so dirty with 14,000 miles driveing in 18 months? time, except I was told that engin filter should be replaced and I paid for it. How is it got so dirty with 14,000 miles driveing in 18 months? More
Out salesperson was very professional and went out of his way to get us into a vehicle that both met our needs and within budget. We are a repeat customer of Norm Reeves Hyundai and will return for any futu way to get us into a vehicle that both met our needs and within budget. We are a repeat customer of Norm Reeves Hyundai and will return for any future vehicle needs. More
We purchased all 3 cars with the assistance of Mustafa. Excellent customer service. Excellent knowledge of vehicle. He made the process seemless. If you want to friendly, informative, polite sales person Excellent customer service. Excellent knowledge of vehicle. He made the process seemless. If you want to friendly, informative, polite sales person seek out Mustafa. More
This dealership is absolute trash. While The buying experience itself was fairly easy, I found out later that they didn't do any of the recalls on it before I picked it up. Blue link w While The buying experience itself was fairly easy, I found out later that they didn't do any of the recalls on it before I picked it up. Blue link wouldn't work on the car, and when I contacted the sales person about it, he said he would look into it. A couple weeks later I ended up having to figure out how to do a dealer reset on the car myself. After that I ended up having to take it in for an air-conditioning issue that ended up being caused by something that could've easily been fixed by an inspection. Also, They are unwilling to give me a copy of the purchase contract for the car. I've never had something like this happen to me before. I've had to call them dozens of times, and people never call back. It's been a month and a half. There's no good reason why I shouldn't have a copy of the contract that I signed. Do yourself a favor. It's worth paying more money to buy a car from somewhere else. More
From start to finish everyone at the dealership was polite and friendly. Our needs and wants were listened to attentively and all our questions were answered. We would shop here again. polite and friendly. Our needs and wants were listened to attentively and all our questions were answered. We would shop here again. More