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Norm Reeves Hyundai Superstore
Cerritos, CA
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I priced the Hyundai Sonata at another dealer and came to Cerritos for a comparison. Jeff Williams gave us a long time showing details on the vehicles, explaining various functions and options available. H Cerritos for a comparison. Jeff Williams gave us a long time showing details on the vehicles, explaining various functions and options available. He convinced me we were making the right choice. The next day when we took delivery, he went over various function and options in more detail. He was great and brought in Alex Fuller for changes on the 2014. I would recommend if you are looking for a car, ask for Jeff Williams at Cerritos Hyundai. More
I had been looking for a new car and had already been to 4 Hyundai dealerships before going to Cerritos. However, at this dealership Michael Kweitko made me feel right at home and like he actually cared abo 4 Hyundai dealerships before going to Cerritos. However, at this dealership Michael Kweitko made me feel right at home and like he actually cared about my best interest. He was knowledgeable, courteous, and professional. So, I leased a 2014 Sonata and couldn't be happier. Look forward to doing business with them again when my lease is up ;) More
My experience at this dealership was the best. i can't say enough how great David was in helping me with my selection of a new car. Best experience I ever had at a dealership. can't say enough how great David was in helping me with my selection of a new car. Best experience I ever had at a dealership. More
Go to Cerritos Hyundai and take these simple steps for the most pleasant car shopping experience and learn from ours: 1) Ask for Vito Anthony Beato. 2) Tell him what you are interested in. 3) Listen. the most pleasant car shopping experience and learn from ours: 1) Ask for Vito Anthony Beato. 2) Tell him what you are interested in. 3) Listen. We surprised our daughter Saturday morning announcing that we were going to purchase a car for her as an early college graduation gift. Beyond stunned she was. We had no idea what to look for nor her interests. We didn't know a thing about a Hyundai and a Ferrari was out! There is much more to car shopping than "what will my payments be" which is usually always the main focal point and clouds every reasoning skill one has. So we were at the mercy of a sales person for help and guidance. But they don't want to help, they want your freshly written check. We arrived at the dealership, peering around waiting to see which sales person was going to open our car doors and quickly shuffle us to the nearest car. Wrong! We were greeted by a salesman who introduced himself as Vito. Vito asked us what we were looking for and lead us on our way. He explained everything the car had to offer, the functionality of it, the safety rating and warranty. He knows the cars inside and out and we found ourselves inquiring on models we didn't even intend to purchase. He was so knowledgeable and so pleasant to talk and listen to. Not once did he try to sell us a car. He simply explained to us what the car had to offer. We knew we wanted to buy a car, we don't need sales people to push us in that direction. We need a salesperson to tell us what we are spending our money on and learn about the car at the dealership, not from the manual when we bring it home. He was awesome to work with and if you do the simple steps above, you will be writing the same review I am. Now... when our college grad gets all grown up and on her own and she wants to upgrade to a Ferrari...she's on her own! My checkbook stays home and so do I! Thank you Vito for showing our daughter that car shopping can be an awesome experience. It's one she'll remember for a life time. More
Overall I had a great experience at this dealership. And when it came down to choosing and purchasing a vehicle everyone involved was extremely helpful when it came down to choosing and purchasing a vehicle everyone involved was extremely helpful More
I went to cerritos hyundai to inquire about a 2013 elantra. Jose Arteaga was amazing. He went above and beyond to help us score a great deal. They had a large variety of cars and I was able to find ex elantra. Jose Arteaga was amazing. He went above and beyond to help us score a great deal. They had a large variety of cars and I was able to find exactly what I wanted. The facilities were exceptionally clean. I highly recommend this dealership and Jose to anyone looking for an amazing hyundai with their 10 year, 100k mile warranty. More
If you go to the Cerritos Hyundai for your new car ask for Manuel Vasquez. I am a college student and was looking for a reliable, used car for my first car and he provided excellent service. He gave me an for Manuel Vasquez. I am a college student and was looking for a reliable, used car for my first car and he provided excellent service. He gave me an honest opinion on the car i was interested in, went over all the features and warranty in detail, and ultimately made certain I was satisfied with my car choice. More
I just bought new Genesis 2013 from Cerritos Hyundai dealer. This place is great. The sales reps are very kind and professional. I went several places to do shopping for my new vehicle, but Cerritos Hyu dealer. This place is great. The sales reps are very kind and professional. I went several places to do shopping for my new vehicle, but Cerritos Hyundai is the best place to buy a new car. I always look at the best deal with reasonable customer service. Cerritos Hyundai offered the best deal with great customer care. Especially, my sales man, Mr Richard Kang, was rock! He tried to provide the best price compare to other dealership. And also he provided excellent customer care. I strongly recommend Richard Kang as a super sales person. More
As far as salesmanship is concerned they "MAY" be good (but not the best). But when it comes to making a purchase they will most likely give you a false promise so that you visit their dealership be good (but not the best). But when it comes to making a purchase they will most likely give you a false promise so that you visit their dealership and then they would try to strike a completely different deal. This happened to me on 2 occasions back to back. It happened on Day 1 when I was confidently told a trim and price over the phone by David and when I went there it was like "Oh, I was talking about XXX trim". I turned a blind eye to it and thought maybe it was a confusion or misunderstanding. After all, David did make me test drive a couple of times and I thought I would give business to them. I was almost certain. Come Day 2 I get a VM from Alex (for a new trim I decided) and his VM said I should come in and they will make it happen (meet or beat the quote I had). When I reach there I get a shock from the manager. He said "If you were getting this price then why did you come here, you should have gone there instead". Luckily I had the VM of Alex telling me "come on in, we will make it happen". I played the VM to the manager and he did not have words. I will NEVER visit that dealership again - not because they didn't have the best price for me but because they lied to me, they called me in and then asked me why did I come in if I got a better price elsewhere. I guess the manager didn't even know what Alex promised me over the phone and Alex was simply bluffing by saying that he spoke to the manager and the manager asked me to come in. So...Buyer's Beware - this dealership is NOT recommended at all. I will try my best to make sure none of my family or friends or friends' friends go to this dealership. Bad prices are one thing, but bad work ethics and lying is another and that cannot be acceptable. I hate to give such reviews really, but what I experienced with Cerritos Hyundai is something unimaginable. I am sure this happens to a lot of people out there. So, if you have time to waste or you have extra money to give away then this is the dealership for you. But invest some time in doing more research and you may find a better dealership, a better person and above all a better price. For example, try Garden Grove Hyundai, Harbor Hyundai or Carson Hyundai instead of this one and trust me that you will thank me. Apparently Hardin Hyundai is # 1 in terms of volume but they also weren't that great. So before going elsewhere please try Garden Grove Hyundai, Harbor Hyundai or Carson Hyundai. *** I am an end customer and have no alliance whatsoever with any car dealership. I just want other buyers to know the truth.*** More