Norm Reeves Hyundai Superstore

I just bought my brand new black car last week and I had to bring it in for detailing. The service center did a great job but there was still a scratch. I asked for them to fix it and they did it with no he to bring it in for detailing. The service center did a great job but there was still a scratch. I asked for them to fix it and they did it with no hesitation. They a great job! No scratches and it looks spotless. Thanks Hemanshu and salesman Jorge! More

hey guys! so i'd like to share my wonderful experience at CERRITOS HYUNDAI with you ya'll. it was a sunday morning of 2014 when i woke up with this special feeling hard to describe; but all i k experience at CERRITOS HYUNDAI with you ya'll. it was a sunday morning of 2014 when i woke up with this special feeling hard to describe; but all i knew was that i was ready to say good bye to my 2002 MERCURY SABLE and say hello to a little car my friend had recommended me (THE MIGHTY "GENESIS"!). i grabbed a couple of family members that afternoon to come with me, and since the very beginning..., as soon as we walked into these guys' establishment, the treatment i got was fabulous! HOOMAN KESHTKAR (sales consultant) & JAVED RASHEED (general manager) were EXTREMELY helpful, quick and especially knowledgeable on my particular 4 wheel needs. i was literally in and out. not only did they give me an amazing price for the kind of car i was getting, but they also filled up my tank, got a me high-end car wash and made me feel at home during the entire short period of time i was there. they also got me a really good price for the mercury i was trading in. I WAS SHOCKED particularly on this last one!!! anyway; i HIGHLY recommend CERRITOS HYUNDAI to ALL you people in the area. GO THERE AND LEAVE WITH A HUGE SMILE ON YOU FACE!!!! at least that's what happened to me... ;) More

This Hyundai dealership was referred to me by my brother. I visited on a rainy Saturday hoping to come out with a new car. Within seconds of arrival, I & my family were greeted by a wonderful & helpful sales I visited on a rainy Saturday hoping to come out with a new car. Within seconds of arrival, I & my family were greeted by a wonderful & helpful salesman by the name of Michael. He was very informative & could relate to us. He didn't try to sell me a car that would not be suited for me. I told him what I wanted & he showed me what they had available. I was able to take a test drive & instantly fell in love. We talked numbers while I, along with my family were accommodated with snacks & beverages since its a long process. After finalizing all the proper paper work, I was congratulated, received a rose & shown all around my car & its technology. Overall, my experience was great.This was my first time buying & had fun doing so. They offered me deals to return that are impossible to resist. They met my needs & I drove off extremely happy. They also follow through to make sure I am happy with my purchase & other service I need, More

Our experience today at Cerritos Hyundai was great. No pressure, friendly and knowledgeable staff and a pretty good deal. The atmosphere was comfortable and we were treated professionally. We purchased pressure, friendly and knowledgeable staff and a pretty good deal. The atmosphere was comfortable and we were treated professionally. We purchased a car, and the deal we received was great. More

The new car buying experience was a very good one, David was very knowledgeable and knows his product very well, good manners and good P.R. skills, a top notch salesperson whom cares about his customers and was very knowledgeable and knows his product very well, good manners and good P.R. skills, a top notch salesperson whom cares about his customers and their needs within ones price range.............Mr. and Mrs. K.W. Pfeiffer...........:) We would also recommend Dave Moulton for his super nice service and good P.R skills w/ the chrome wheels that we added to our beautiful Azera via Dave and his good attitude...............:) More

Awesome service. Michael Kweitko was super helpful. We went to two different dealerships. This one was very laidback. Way easier than I thought it would be! I'd recommend anyone to buy or lease here. went to two different dealerships. This one was very laidback. Way easier than I thought it would be! I'd recommend anyone to buy or lease here. More

I emailed Cerritos to get a quote before I drove all the way over there. The gentleman I talked to over the phone and by email was really nice he quoted me a price of $16482 after a $1000 rebate. I went on way over there. The gentleman I talked to over the phone and by email was really nice he quoted me a price of $16482 after a $1000 rebate. I went on to their website to see if I qualified for any other rebates. On the website there was an interesting offer listed it said, “0% APR for 60 months plus no payments for 90 days”. On the bottom of that same advertisement it in fine print it said, “0% APR financing for 60 months plus tax on approved credit and requires $0 down payment on new 2013 Elantra is $13.89 per $1000 borrowed. Offer ends 01/05/13.” I told the gentleman assisting me but he did not know what I was talking about so I asked him to check their website and he found the same advertisement. He called a manager to assist me since he had an appointment waiting. The manager told me that was not something they offered even if it was on their website it was simply a mistake. He began to get angry because I was asking if there was anything else they could do for me since it was listed on there website. He said no! Since I felt like I wasn’t getting anywhere with this gentleman I asked to speak to someone else. About 5 min later the general sales manager, Javed, came out of his office to talk to me. As I was trying to explain showing him the website, he covered the computer with his hand and told me “don’t look at this look at what I am offering you because this is not right!” He said he was doing me a favor because the internet price was already $2000 off the sticker price. I asked him if there was anything aside from that that they could do since it was a significant price difference from the price on the advertisement. He didn’t tell me no he just stared at me and then he said that he could’ve just simply told me that he didn’t have the car. He closed his folder and started to get up, in other words, telling me to leave. He thanked me for coming and proceeded to walk away. Worst customer service I have ever recieved, especially from Javed who is someone that should be setting the example for the sales representatives. More

David was extremely helpful and pleasant. He even took time to chat after the purchase was completed and I was waiting for financing. It helped pass the time. time to chat after the purchase was completed and I was waiting for financing. It helped pass the time. More

After doing a lot of research on new vehicles at home, we had the chance to stop into the Cerritos Hyundai dealership on our way into Long Beach to check out suv's. We needed to get a higher profile vehicle had the chance to stop into the Cerritos Hyundai dealership on our way into Long Beach to check out suv's. We needed to get a higher profile vehicle for my partner as his mobility isn't what it used to be and getting in and out of our Buick LaCrosse was torture. Hooman met us at the front of the dealership and really listened to our needs. We test drove a Santa Fe Sport Turbo! Great ride! Hooman and his GM, Javed Rasheed and Gerardo Dorantes, the money dude, made the buying process nearly painless! Even, almost, handing over the $$$$! We feel we got a great deal. The entire team worked with us and we left with a great SUV with the BEST warranty!!! And some new friendships! Thanks to all! Tim Anderson and Allen Marks More