Norm Reeves Hyundai Superstore
Cerritos, CA
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I recently had the pleasure of purchasing a vehicle from Hyundai, and I must commend Alex Jang for his exceptional service. From the moment I stepped into the dealership, Alex greeted me with a warmth and k Hyundai, and I must commend Alex Jang for his exceptional service. From the moment I stepped into the dealership, Alex greeted me with a warmth and kindness that immediately put me at ease. He was incredibly friendly, making the entire experience pleasant and stress-free. Alex's professionalism and dedication to his customers are truly commendable. He offered a very reasonable price, ensuring that I received the best value for my money. What impressed me the most was his willingness to go above and beyond for his customers. He took care of me until late at night, showing a level of commitment and hard work that is rare to find. Thanks to Alex Jang's dedication, I drove off with a great car at a great price. His effort made all the difference, and I couldn't be happier with my purchase. If you're in the market for a Hyundai, I highly recommend visiting Alex Jang. You won't be disappointed!! More
I felt very comfortable and not pressured. every step of the way. The star was our client advisor was Andy Yorn. A consumate professional who was knowledgeable, honest, and wanted to make our every step of the way. The star was our client advisor was Andy Yorn. A consumate professional who was knowledgeable, honest, and wanted to make our experience purchasing the car as pleasant and easy as possible. He had a great rapport with all the other departments which again smoothed the process. When we purchase another vehicle or have friends/family that are interested, we will make it a point to drive the extra distance come to Norm Reeves just so we/they can deal with Andy specifically. Andy definitely went beyond the call of duty on our behalf. More
We live in Anaheim, and after several frustrating phone calls, and visits to other dealers I found the car we had been looking for on-line! I called to see if the 2022 VW ID4 xxxxxxwas in fact on the lot a calls, and visits to other dealers I found the car we had been looking for on-line! I called to see if the 2022 VW ID4 xxxxxxwas in fact on the lot and ready to drive away. TANNAZ answered my phone call Wednesday morning, confirmed Car was on the lot, and in final inspection and cleaning stages. Wife and I were on the lot at about 11:30, had the Carmax quote verified and matched, Had our Schools 1st Auto-Convenience Check verified and approved, and then sent to Finance for all the initials and signatures. Our “goal” was to be done and driving away in 1 hour!? A lofty goal but TANNAZ is very efficient, even while multi-tasking, and we were done with all the paperwork, and ready to drive away right at 1PM!! IN-N OUT in 90 minutes!!?? TANNAZ, is very detailed oriented and remembered to remove my custom plates from the trade vehicle. IF there is a vehicle on this Norm Reeves Hyundai lot, new or used, Call and ask for TANNAZ, easily the best auto dealer employee I have ever worked with. She understood what we wanted, and what the time goal was, and I have never had a car buying experience completed this efficiently and FAST! THANK YOU TANNAZ, and all your Norm Reeves support people from the GM to the used car sales manager, (Clay), and even to the guys in the back of the house that prepped, cleaned and washed my new/used VW ID4! More
Norm Reeves Hyundai has earned my trust and loyalty. They have consistently made my Elantra's service needs, efficient and effective. I drive away knowing I have had the best care for my car. Their p They have consistently made my Elantra's service needs, efficient and effective. I drive away knowing I have had the best care for my car. Their professionalism and team effort is highly appreciated. Thank you Hyundai Team! More
Professional and thoughtful Hyundai has gained my trust because of the consistency of the team. I am grateful that I don't have to worry about how I will be treated or how my car will be serviced, it'd alw because of the consistency of the team. I am grateful that I don't have to worry about how I will be treated or how my car will be serviced, it'd always been excellent. Thank you. More